Jason Cincotta on AI and the Next Booking Shift at the Destination AI Forum

Kismet CEO Jason Cincotta was featured at the Destination AI Forum’s “AI & the Next Booking Shift,” a virtual session on what hospitality leaders must know about payments, transaction control, and driving direct bookings as AI reshapes the booking journey.

He shared the panel with leaders from OpenAI, Stripe, Wyndham, and more — and laid out how AI has changed the way guests find and pick hotels, and what that shift means for operators who want those guests to book direct.

Panelists: Michael Goldrich (Vivander Advisors), Harriet Brown (Mobi.AI), Michael Mahar (Wyndham), Brad Brewer (Agentic Hospitality), Jason Cincotta (Kismet), Ira Vouk (Hospitality 2.0), Andrew Beckmann (Stripe), Sanjay Vakil (Direct Booker), Greg Duff (Foster Garvey, PC), and Tyrone Millard (OpenAI).