Skip to content
Kismet
...

Kismet Platform

Make it yours. All the way through.

Put your hotel or vacation rental’s commercial strategy to work, from a new offer to a booked stay. Shape the guest experience, connect your workflows, and run them with our AI or yours.

See how it works

Build a Friendsgiving special

A warmly lit cabin surrounded by forest
Friendsgiving workflow connecting a guest audience, free fridge stocking on stays of two or more nights, available homes with big kitchens and double ovens, a landing page, email promotion, and Meta targeting.

Inside the platform

Capabilities for your commercial strategy.

1 / 5

Demand generation

Give guests a reason to book. Turn available rooms and vacation homes into timely offers and landing pages, then reach the right people through email and ads on ChatGPT, Meta, and Google. Connect every campaign to a direct booking experience.

Make a weekend of it

A reason to come back. A direct path to book.

A hotel room selected for the weekend campaign

Breakfast for two on weekend stays

Available hotel rooms · Suites · Weekend arrivals

Past guests within driving distance

Landing pageInsider weekend escapes
Email promotionInvite your audience
Ad campaignsReach similar travelers
ChatGPTMetaGoogle

Kismet Workers

Put Workers on the job.

AI specialists for the work behind every stay. Choose a role, give it your instructions, and put it to work in the tools your team already uses.

Your instructions. Assigned tools. A record of every run. Turn each Worker on or off as your needs change.

  • Guest notes scribe

    Help your team capture useful guest details as notes.

  • Guest context reader

    Bring guest context into the conversation before your team responds.

  • Performance analyst

    Explore performance and help your team understand what to look at next.

  • Custom offer generator

    Build offers around your available stays and guest preferences.

  • Guest recognition worker

    Recognize returning guests and match them with their Insider perks.

  • Sales assistant

    Help your team turn guest inquiries into direct bookings.

  • Guest marketing profile builder

    Bring guest interests and stay history together for more relevant campaigns.

Tailor instructionsReview runs

At work in the tools you already use

  • Conduit
  • n8n
  • Zapier
  • Claude
  • ChatGPT
  • Any MCP client

Runs withClaudeandChatGPT

Anything you can do in the platform, your AI can do too.

Analyze booking trends

“How are bookings trending, and where are we seeing gaps?”

Build a landing page

“Build a weekend getaway page featuring available suites and breakfast for Insiders.”

Adjust your ad spend

“Move more of our budget to the campaigns bringing in bookings.”

Partners + integrations

Any tool with an open API.

Bring the tools you already use, or the ones you want to try. Our partners and developers can connect services with open APIs to Kismet to shape guest experiences, move data, and build workflows around your business.

Explore developer tools
Kismet

More tools. More possibilities.

Build custom connections across CRM, marketing, messaging, payments, and operations.

Enrich every stay

Bring guest services and thoughtful extras into the journey.

Connect the work behind it

Link guest relationships, marketing, and team workflows.

Make room for your next idea

Connect your next tool through its open API, with your developers or ours.

How it works

Your vision. The right people to build it.

  1. 1

    Start with your business

    Define the experience you want to give guests and the way your team wants to work. Bring the tools you already use and the ideas you want to make real.

  2. 2

    Build with partners and developers

    Work with Kismet’s network or your own development team to connect services, tailor workflows, and create the guest experience you have in mind.

  3. 3

    Keep making it yours

    Use guest data, audiences, and analytics to refine the experience. Add integrations and build new capabilities as your business evolves.

A few things to know.

What are Kismet Workers?

Workers are AI specialists for your business. Choose a role, tailor its instructions, and connect it to a supported workflow tool or AI assistant. Each Worker has assigned tools, a run history, and controls to turn it on or off.

How deeply can we customize Kismet?

Start with branding, content, and booking components. Work with partners and developers to go further with custom guest journeys, connected services, and workflows built around your business.

Can you recommend an agency with experience with Kismet?

Yes. Tell us your company, website, and business email, and we’ll help connect you with an agency that knows Kismet.

Can we connect the tools we already use?

Yes. Services with an open API can be connected to Kismet through a custom integration. Work with your developers or our network to connect the data and actions you need, alongside supported integrations, webhooks, and automation tools.

The Kismet ecosystem

Four ways to make direct booking work for you.

Platform

Deeply customized for your business.

Your guest experience, AI Workers, and connected tools. Built with our network of partners and developers.

Agent Booking

Turn a conversation into a direct booking.

A clear path from a chosen stay to checkout, built for AI agents and the guests they assist.

Fixtures

A booking engine purpose-built for vacation rentals.

Bring search, property pages, and direct checkout to your existing vacation rental website.

Developers

Build your own experience on Kismet.

APIs, SDKs, and tools for developers and AI coding assistants.

Your commercial strategy. Run it with Kismet.

Give it workflows. Put our AI or yours to work across your audiences, campaigns, and guest experience.