Support
Questions about a stay, the Kismet connector for AI assistants, or anything else — send us a message below, or email [email protected]. A person reads every message.
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Before you write
Booking changes and cancellations: your reservation lives with the property manager you booked with — their contact details are in your booking confirmation email, and they can act on your reservation fastest. We are glad to help you find the right contact if you are unsure.
Using Kismet from an AI assistant: setup steps, what works signed-out, and what signing in unlocks are covered on the connector page.
Privacy and data requests: our privacy policy describes what we collect and your rights; use the form or email above for access or deletion requests and we will follow up.
Property managers: interested in putting your collection on the network? Say so in the form and the partnerships team will reply.