Hotel Clermont

FAQ

Frequently asked questions

What is the minimum age to book a room?

The minimum age to reserve a guestroom is 21 years old. A person of minimum age requirement must be present at check-in and become a registered guest in room.

Is WiFi available?

In-room amenities include Free Wifi, In-Room Dining (additional fees may apply), Coded Safe, Garment Steamer, Hair Dryer, Coffee Maker, Custom Toiletries by La Bottega, and Bottled Water.

What are your check-in and check-out times?

Check-in is after 3:00 p.m. and check-out is at 11:00 a.m. Early check-in and late check-out may be available based on availability; fees may apply.

What is your cancellation policy?

For most reservations, Standard Policy permits cancellations without penalty until 48 hours prior to 3 p.m. of scheduled arrival day. Cancellations that occur after that time will be charged one night's room and tax. Please note that there may be stricter cancellation rules for special rates and special events. Changes to reservations are considered cancellations and re-bookings.

What is the pet fee?

Dogs are welcome for a $75 non-refundable fee per stay. A maximum of 2 pets are allowed. Cats are not permitted.

Is smoking allowed?

Hotel Clermont is a non-smoking and non-vaping property. Charges will be incurred for violations.

How much does parking cost?

Valet parking is $47 per night per car on a first-come, first-served basis. Currently available to hotel guests only. Bar and restaurant guests should carpool, rideshare, or find public street parking.

Are children allowed?

Children under 17 stay free when accompanied by an adult. Cribs are available complimentary upon request.

Can I receive packages at the hotel before arrival?

Yes, up to three packages can be received no earlier than three days prior to arrival. Storage or handling fees may apply for overages.

Is professional photography allowed?

Casual photos for personal use are permitted. Professional room photography is allowed during guest stays. Professional equipment in public spaces requires prior approval. Photoshoot rental fees are $500 Monday-Thursday and $1,000 Friday-Sunday for 60 minutes.

What are Tiny Lou's restaurant hours?

Dinner: Monday-Thursday 5:30pm-10pm, Friday 5:30pm-11pm, Saturday 5pm-11pm, Sunday 5pm-10pm. Brunch: Saturday-Sunday 9am-2pm.

What are Bar Caravan's hours?

Monday-Thursday 2pm-12am, Friday 2pm-1am, Saturday 10am-1am, Sunday 11am-10pm. Kitchen opens at 3pm daily.

Is the Rooftop Bar open?

The Rooftop Bar is currently closed for renovations.

What room types are available?

Standard rooms include Grand King (largest), Napoleon King, Deluxe King, and Queen Squared (two queen beds). Suites include Ruby Suite and Flossie Suite, which feature extra powder rooms, sleeper sofas, claw foot tubs, coffee makers, bars, and mini fridges.

Is room service available?

Yes, in-room dining is available. Additional fees may apply.

Does the hotel have accessible transportation?

Yes, accessible transportation is available with advance notice.

Does the hotel have Braille elevators?

Yes, elevators have Braille buttons and audible alerts.

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