Modern Suite Near High Park & Airport Train — Guest Reviews

STAY AWAY, expensive for an awful experience. Unprepared staff who should not be hospitality Positive: Probably better than sleeping on the streets :-( Negative: We would arrive very late at the property and I asked for a late checkout. The person answering messages said they couldn't promise it but we should be ok. We arrived around 1am, and followed instructions to get it. I woke up around 6am and waited until 7am to pay for street parking and also check if the staff would have gotten back to me about the late checkout. As they didn't say anything, I thought it would be fine and went back to bed. I got up again at 10am and party of 5 was already taking turns to use the bathroom and shower. 11am the housekeeper knocks on my door expecting to clean the rooms. I explained I asked for a late checkout and was told I could. She said she wasn't told anything and would check. I checked my phone and I had received a message saying I could not have a late checkout and had to leave. I replied that was too short notice and could try to leave earlier than 1pm as I requested but not immediately as some of my party was still in the shower. At this moment, the housekeeper knocks on the door again handing me her phone to speak to her manager. I said "Hello" and the person on the other side started yelling at me: "You have to leave right now". I was honestly very shocked and tried to explain what happened. This person, whose name is Nidia, started saying things I didn't even understand: "I don't know how you got the access codes, you are not supposed to even be there." I said I received the checkin instructions by email and I had the my credit card charged by booking.com for my stay. She was very aggressive and rude all along and I simply replied: "I'm not arguing with you, I'll leave as soon as possible but you should learn how to treat better your paying guests. I'm waking up from a short night of sleep with screams and yells over the phone" She then started screaming non stop "you have to leave right now" until I hang up.

Nice apartment with good mass transit options, but poor wifi. Positive: The apartment was conveniently located near two train stations. Getting around the city via mass transit was very easy. The apartment was clean and in a decent neighborhood. Some places seemed a little sketchy, but as a super paranoid over 60 year old woman, I never felt unsafe. There was a parking lot around 200 feet from the apartment which was super convenient. The address was 15 Dorval Rd.. It did not have security or cameras, but none of the parking areas in the neighborhood did, so at least this one was close. There was not good communication regarding the apartment door lock. It has an electronic lock. To lock it upon leaving, you put in your digits, twist the deadbolt, and wait for the green light to go off. Then it's locked. Overall it was a good stay. Just one huge proviso. Negative: The wifi was useless. We could not watch the Grand Prix. We could not watch a movie. Neither my husband nor I could appear at work conferences unless it was calling in through our phones. Just checking my email, I would get booted off multiple times. There were two wifi addresses to be used and we would have to cycle through them, as only one was available at any given time. If yo are looking to do any work over vacation, or watch any movies, this apartment is not an option. Wifi this unreliable is not acceptable in 2026.