Thank the host for allowing my family occasion (Mom’s 100th Birthday) dinner, which was special. But it was very embarrassing to see the filthy carpet and rug in the living room. It was a sore in our sight and made the house felt unhygienic. We had to ask them to remove it. The table mats had food particles hardened in them, iron dirty, no dishwashing soap, some towels had stains, some pots were burned, the iron board was broken, white sofa needs cleaning or replacement. Host was friendly and responsive but the house lacked proper maintenance. Parking was a NIGHTMARE. I would stay away from that neighborhood for future rentals if you have a large group. If they make those corrections, the house would be perfect. Parking is beyond their control but it was a huge factor in our frustration and the tow trucks were just waiting to take your cars.
We had an amazing stay with Upstay and couldn’t be happier with the experience. The services were outstanding, the rooms were clean, comfortable, and well maintained, and everything was absolutely worth the price. What truly stood out was the excellent customer service they were always within reach via text and responded promptly whenever we needed anything. We had lots of fun with our family and friends who came to support us during my wife’s graduation, and the place was perfect for hosting everyone comfortably. This stay made our time in Orlando even more special.
I will definitely recommend this facility to anyone traveling to Orlando, FL for vacation or special occasions. We would happily stay here again!
My family enjoyed everything about the house. Parking was crazy but we made it work but definitely needs to be worked on. I would definitely stay here again.