Upstay: Renovated Vista Cay Condo, Epic Universe — Guest Reviews

Upstay3 bedrooms2 bathsSleeps 12

Review Summary

Overall Rating
4.4 / 5
Total Reviews
42
Sources
Airbnb (24) · Vrbo (11) · Booking.com (7)
Most Recent
Oct 2026

Each review shows: source · star rating · date · guest comments. Reviews are grouped by traveler type. Persona ratings reflect the average score from guests in that category.

Ratings by Traveler Type

Families with Children
4.3 / 5
7 reviews
Budget-Conscious Travelers
4.0 / 5
1 review
Business Travelers
1.0 / 5
1 review
Families with Children4.3 avg · 7 reviews
JeremyAirbnbApr 2026

Very responsive and helpful accommodated me and my family! We would love to stay here again.

LatoyaVrboApr 2026

This condo was very nice and roomy, it was bigger then we expected, the wholewas beautifully decorated.Had no trouble checking in or finding the place. Only Down side is the projector in the movie room did not work that was the selling point for my booking with my family. I was informed that it was broken by previous guests.But the owner had very good communication, and was quick to get back with with response regarding any and all needs.This condo is located with in walking distance to A chick-fila, Walgreens, smallcakes, and local cafe. Its a nice area, never felt unsafe once walking around.If you are looking to go to Universal, Islands of Adventure, Volcano Bay walk to one of the hotels(Stella Nova or Terra Nova) to hop on one of the busses, free of charge. My family and I enjoyed staying here. We will definitely be back.

AndrewBooking.comApr 2026

Great location, clean, welcoming and stress free Positive: Clean, organised and amazing amount of space. Themed bedrooms great for the kids and location is unreal to get to all our favourite places; Vineland outlets, Florida mall, mall at millennia, Universal etc Negative: Three bedrooms but only one bathroom situated in the master bedroom. Not a problem for our family but for larger parties or those less acquainted, could be slightly awkward

GuestAirbnbJan 2026

Very nice but microwave was out the entire time we stayed I wasted a lot of money on food not knowing that. But our flights got pushed back so we ended up booking and extra day and when we came in it was two men replacing the microwave so we (two women with kids) sat there for a hour or two while they did that not wanting to leave our stuff unattended obviously but it is very beautiful nice themed rooms and fulled stocked kitchen with supplies also a great location nice pools the host was also responsive sadly they did not have a early check in for me but minus the microwave issue this would’ve been a 10/10 for me but a little pricey for broken appliances.

TOMASZBooking.comAug 2025

Negative: 5 GODZIN Z DZIECMI , STAŁEM POD DRZWIAMI BO NIE DOSTAŁEM KODU DO DRZWI . OBSŁUGA WYNAJMUJACEGO BARDZO SŁABA . NA KILKA GODZIN PRZED ZAMELDOWANIEM SIĘ OBSŁUGA WYSŁAŁA MI NA SKRZYNKĘ LINK DO OPŁATY 100$ KAUCJI A JA OD 25 GODZIN JESTEM W PODRÓŻY , NIE MIAŁEM DOSTEPU DO KONTA DO TELEFONU NIE MOGLEM ZROBIC PRZELEWU BEZ INTERNETU , NA 5 DNI PRZED PRZYJAZDEM POBRANO MI ZA POBYT PONAD 5000$ ALE 100$ KTORYCH NIE POBRANO SPOWODOWALO CZEKANIA 5 GODZIN I PRZYPADEK ZE MIELISMY WSPARCIE OBCYCH LUDZI KTORZY ZADZWONILI I WYJASNILI SYTUACJE W NASZYM IMIENIU , OBSŁUGA APARTAMENTU NIE POWINNA PRACOWAC. APARTAMENT STARY , BRAK DYWANÓW W CAŁYM MIESZKANIU ZIMNE PODŁOGI , MEBLE WYSŁUZONE ZAPADAJACE SIĘ , KANAPA W DUŻYM POKOJU BRUDNA , BYŁEM 6 RAZY W RESORCIE VISTA CAY ALE TEN APARTAMENT BYŁ NAJSŁABSZY UNIKAJCIE APARTAMENTU NUMER 405 , 5024 Shoreway Loop, NIE BYŁO NAWET KART WEJSCIOWYCH NA BASEN A BEZ TEGO NIE MOZNA OTWORZYC BRAMKI .... I MOGE TAK JESZCZE WYMIENIAC WIELE

DonVrboAug 2025

Great for families too large for onsite hotels at Universal. Very convenient location to the parks and the resort style pool was very nice.

GuestAirbnbJul 2025

Normally I don’t do comment but I want to say it was just amazing for my standards, a really good place to be in family with high comfort. Thanks

Budget-Conscious Travelers4.0 avg · 1 review
GuestAirbnbJan 2026

Place was very nice but hosting needs improvement. Even though the room was available they wouldn’t let me in any earlier than 4pm and then you have to be out right at 10am or get a $150 fee. No laundry detergent or dryer sheets. No coffee or tea provided. 2 of the beds had fitted sheets that were too small and didn’t fit the bed. So the price for only 18 hours access plus no extras to make the stay more comfortable was a bit much. Just felt very corporate and not personal at all but a nice space.

Business Travelers1.0 avg · 1 review
GuestAirbnbNov 2025

Our stay had several challenges. We weren’t given a unit number for the 32-condo complex and had to contact the co-host, who responded quickly, though the door code also didn’t work at first. Inside, we found the condo didn’t match the listing, two of the three bedrooms had bunk beds and kids’ décor, which was not mentioned anywhere in the description or photos, and was not suitable for six adults on a work trip. The location was excellent for walking to the Convention Center, but the sleeping arrangements were uncomfortable. We asked to move to a different condo, the one we actually booked, but there were no comparable units available without being 50 minutes away. On day five, we discovered ants in one of the kids’ rooms due to candy/crumbs being left by the previous family and mopped the floors to get through the final night. Despite everything, we left the condo in good condition. Upstay issued a partial refund for the inaccurate description, but it required persistent follow-up.

All Reviews4.6 avg · 33 reviews
GuestAirbnbOct 2026

This was a great stay! Everything was clean and as described. The themed rooms were adorable and it was a nice short drive to universal.

MichaelVrboOct 2026

Great location if u want to do the parks.

GuestAirbnbOct 2026

Juste un mot, Merci ! Nous avons passé un séjour formidable Le logement était tout simplement magnifique propre fonctionnelle décoré avec goût.

GuestAirbnbSep 2026

Somos una familia de 5 y necesitamos espacio. Elegimos por primera vez un airbnb ya que siempre debemos ir a dos habitaciones de hotel que suelen ser chicas y nos quedan muy incomodas. Este apartamento superó nuestras expectativas. Todos los ambientes eran muy amplios, los 3 dormitorios, el living, el cine, el sector de lavanderia propio para lavar la ropa y toallas del dia anterior, la cocina muy completa. La pileta es muy grande, climatizada y un yacuzzi ideal para cerrar el dia yanque cierra a las 22:30. Lo recomiendo 100%.

GuestAirbnbSep 2026

Amazing place. Highly recommended.

GuestAirbnbSep 2026

Everything was perfect, I would love to be back soon.

GuestAirbnbSep 2026

They were responsive and my family loved the place 10/10

GuestAirbnbAug 2026

Excelente ubicación, el apto es grande, comodo y aseado. Volveria..

AislinnVrboAug 2026

We had an absolutely wonderful stay at this apartment right across from Epic Universe. The location alone is incredible — we could actually watch the fireworks from the balcony, which instantly put the kids in vacation mode.The apartment itself was spotless, newly renovated, and beautifully decorated. Our kids lost their minds over the theme‑park‑themed rooms and all the fun details. The movie theater room was a huge highlight for our family; we used it constantly and it felt like having our own private cinema.Even though we didn’t use the resort pool area, it was great knowing it was available. Everything was close by: about 15 minutes to Disney, 10 minutes to Universal, 5 minutes to Epic Universe, and Publix just a quick 3‑minute drive away.The host was extremely responsive and made everything easy. We would absolutely stay here again

GuestAirbnbAug 2026

Wonderful stay. Clean and well appointed unit. Great communication. The Theatre was a nice touch. Seamless entry and exit.

AngelaVrboJul 2026

Not worth the price. We've stayed in other units in Vista Cay and while we liked the location, we wouldn't rent it again. As a whole the unit wasn't very comfortable and not the cleanest. Everything seemed cheap or in need of updating. We did enjoy the movie room and being able to see the fireworks from the balcony! Check-in was very easy and the management company was very responsive.

FlorangelBooking.comJul 2026

Perfecta atención.Buena ubicación. Súper limpio y cómodo. A todos nos gustó. Gracias! Esperamos volver pronto. Positive: Perfecto! Súper recomendado. Cerca de los parques. Espectacular y súper cómodo.

AnnializVrboJul 2026

Close and convenient access to the parks.

SondraVrboJul 2026

This was an amazing property - more space than we needed, but the rooms are adorable, so fun and the theater room was incredible! I would absolutely stay here again.

WhitneyVrboJun 2026

Great comfortable stay! My family and I loved the updated unit and how conveniently located we were to everything for our vacation. The host communicated in a timely manner if anything was needed. Will definitely recommend to anyone looking to visit Orlando!

GuestAirbnbJun 2026

Great location for all the things to do in Orlando. Great pools inside the complex. Close to stores and quick food. Modern and updated. Extra tall ceilings and fun themed, clean rooms. Great balcony!

GuestAirbnbJun 2026

Our day was fantastic! Facility was clean and very nice! Our host was extremely communicative! Will be staying here again next year.

GuestAirbnbMay 2026

Overall okay stay, be warned they don’t provide very many cooking utensils. I asked if we could get more trash bags they said they only provide for us to get started? Very weird concept considering its a short term stay why would you make people buy a bunch of things that cant be finished short term. Also, we didnt know the bunk beds were pullout beds from the description

CindyVrboMay 2026
TarrodVrboApr 2026
KarennAirbnbMar 2026

Muy bonito lugar y sin duda volvería .

LisaBooking.comMar 2026

Overall, I had a positive experience and would definitely consider staying here again on a future tr Positive: After my flight was unexpectedly canceled, and it turned out to be a great last-minute find. The place was very clean, well-decorated, and comfortable, which made a stressful situation much easier to deal with.

DeniseAirbnbFeb 2026

Would stay here again. Easy to get to. Great space. Very clean. Easy access to Universal Epic Universe and major highways. Community had a Walgreens in it which was very convenient.

CassandraAirbnbJan 2026

Exceeded expectations!!

GuestAirbnbDec 2025

Very clean and beautifully decorated.

WilliamVrboNov 2025

The circumstances we had made this the perfect property for us!

GuestAirbnbNov 2025

loved our stay! the pictures are a bit different from the place itself but it was amazing! the host was super responsive and was quick to help when we needed it

GuestAirbnbJun 2025

Loved our stay! Super spacious and fit our party with more than enough space.

AlejandraBooking.comJun 2025

Acceptable but much to improve Positive: location Negative: The bathrooms were dirty, especially the showers, there was never access to Wi-Fi, and although I sent several messages, there was never a response with a solution and throughout this stay this service was not provided.

pn1512Booking.comMay 2025

Positive: Frisch renoviert Negative: Matratzen durchgelegen. Kein WLAN. Böden schmutzig. Kein Klopapier

BarbaraBooking.comMay 2025

It was good but could been better for price Positive: The bathroom in main room and kitchen and few Negative: The door for balcony was not working right.

GuestAirbnbApr 2025

Really enjoyed our stay. One thing I would suggest is a broom and dust ban so that we could have swept up.

GuestAirbnbApr 2025

Was a nice place very spacious , well located to attractions. Was given the wrong door code and took 45 minutes to get ahold of someone to talk to, that was taken care of and then the WiFi was not working and again no response for hrs from upstay. When you text or email them it says could be a 4 hr wait for response, unacceptable when you are renting your place.

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View rate calendar · Full listing · Reviews as of Oct 2026