Upstay Family Resort Mansion- Pool, Games, Theater — Guest Reviews

Upstay15 bedrooms15 bathsSleeps 36

Review Summary

Overall Rating
4.8 / 5
Total Reviews
13
Sources
Airbnb (10) · Vrbo (3)
Most Recent
Jun 2026

Each review shows: source · star rating · date · guest comments. Reviews are grouped by traveler type. Persona ratings reflect the average score from guests in that category.

Ratings by Traveler Type

Families with Children
4.7 / 5
3 reviews
Celebrations & Events
5.0 / 5
2 reviews
Friend Groups & Gatherings
5.0 / 5
1 review
Families with Children4.7 avg · 3 reviews
LatraciaAirbnbMar 2026

Our family of about 25 had a wonderful stay with plenty of space to spread out! Everything is as photographed, clean, and up to date! The host are very responsive and helpful from booking to check out and everything in between. A lot of our guest had some issues with spotty cell connection with and without WiFi with several different providers so that is something to note but otherwise a wonderful stay.

CherylAirbnbMar 2026

The home is fantastic, my family loved that we had our own private bathroom , we will stay again in the future. The host responded back quickly.

AirbnbJan 2026

The place was clean and spacious as pictured. There was an A/C issue upon arrival that was quickly addressed. My large family was comfortable and we had a great time.

Celebrations & Events5.0 avg · 2 reviews
RonaldAirbnbApr 2026

It was a great stay. We were there to celebrate a momentous occasion with family and friends. The house was such a perfect setting, it did not disappoint. It was very clean, spacious, accommodating, lots of amenities, and just beautiful. The folks behind Upstay/Airbnb were very responsive and understanding. Their responses were quick and accurate. I would highly recommend this stay for larger families looking to gather for any reason. This home is highly sought after so, book it quick.

AirbnbDec 2025

This place is so beautiful, clean and perfect for our needs. I am so glad we stayed at this place and the hosts are so responsive and helpful. We will stay here for our future events.

Friend Groups & Gatherings5.0 avg · 1 review
LacrissaAirbnbFeb 2026

The house was absolutely beautiful! My group requested we try and get this house for our trip next year! it was their favorite of the three we've rented for this annual trip

Business Travelers5.0 avg · 1 review
AirbnbJan 2026

We had a leadership training retreat at two of upstate properties in the same resort community! It was perfect and they were super accommodating! Would definitely stay here again!

All Reviews4.7 avg · 6 reviews
jamesVrboJun 2026

Great for big groups. As described in post.

AirbnbJun 2026

We did enjoy our stay here. There were a couple things that went wrong during our stay but the positive note was that the hosts were responsive. I think the biggest thing is that they noted 5 or 6 cars could park in the driveway which really isnt true unless maybe all parties had tiny cars. We were fined 25/per car for the cars overlapping the sidewalk from the HOA. The hosts did reimburse and make things right though so I did appreciate that. The house could have used better pans and there wasnt enough silverware. Some of the linens you could tell were not washed but we made things work and the hosts seemed to take in the information. Overall the space was very large and could accommodate all of us comfortably! The hosts were helpful as well and the location was great for us.

LouisVrboMay 2026
AirbnbApr 2026

Very good place to stay with my group! Clean and very comfortable.

AirbnbJan 2026

great place will be back every thing was perfect

SandeepVrboNov 2025

Very good experience but very cumbersome check in process and emails from VRBO. The actual check in process was much simpler in person than the digital back and forth forms and paperwork including the payment process.

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View rate calendar · Full listing · Reviews as of Jun 2026