Each review shows: source · star rating · date · guest comments. Reviews are grouped by traveler type. Persona ratings reflect the average score from guests in that category.
Thank you for your recent stay with us. We hope that your guest experience was a wonderful one and that all your expectations were exceeded. We hope to have the opportunity to be your home away from home in the Smoky Mountains! We loved the location of this place. We always try to stay somewhere that is walking distance to the downtown strip. This was our favorite so far. If I had any troubles, someone would reach out immediately. We loved the pool and hot tub.
Thank you for your recent stay with us. We hope that your guest experience was a wonderful one and that all your expectations were exceeded. We hope to have the opportunity to be your home away from home in the Smoky Mountains!
Thank you for your recent stay with us. We hope that your guest experience was a wonderful one and that all your expectations were exceeded. We hope to have the opportunity to be your home away from home in the Smoky Mountains! Once we were able to access the correct unit (wrong unit# listed with address) there was an old musky smell as soon as we entered the condo. We quickly realized that the photos shown on the listing made the place look nicer than it actually was in person. The place needs some TLC. We could not locate WiFi password or parking passes required at this location. When we contacted management, they didnt know anything about parking passes even though its posted everywhere that they are required or you will be towed. It took them 4 days to get me the passes and I had to drive to a hotel a few miles away to pick them up. They also told us to ask Alexa for the wifi password but there was no Alexa in the unit. The management company finally provided us the password on day 3 of our 5 of our stay. I would not recommend renting from the rental company as it doesn't seem like they are familiar with the properties they are renting out.
Thank you for your recent stay with us. We hope that your guest experience was a wonderful one and that all your expectations were exceeded. We hope to have the opportunity to be your home away from home in the Smoky Mountains!
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