*Stairs Required*
The Madison Suite is located on the second floor of the main Germantown Inn building, a property we've been intentional about preserving. That history is part of what makes a stay here special, and it does come with a few charming quirks worth knowing. Access requires navigating the inn's original staircase, which is narrow in spots as is typical of 19th-century homes. There is no elevator.
The fireplace is decorative and not functional.
The bathroom features a pedestal sink, so counter and storage space is limited. We recommend packing a small toiletry bag you can tuck away easily.
Our dedicated Guest Experience team is here to make your stay seamless and enjoyable! Our on-site team is available throughout the week to assist with everything from local recommendations and Experience Add-ons to questions about the inn or your suite.
Our in-person team hours are:
Monday–Wednesday: 7:00 AM–1:00 PM and 2:00 PM–7:00 PM
Thursday–Sunday: 7:00 AM–7:00 PM
Please note that on Monday–Wednesday, our team takes a brief midday break from 1:00 PM–2:00 PM. During this time, in-person assistance and luggage storage are unavailable.
Outside of our in-person hours, our 24-hour virtual Guest Experience team is always just a message away. Whether you need assistance during the day or after hours, we're here to help make your stay as comfortable and enjoyable as possible!