Stylish Modern Family Suite with Patio — Guest Reviews

We had a fantastic stay in Toronto! The place was perfect for our group of friends, especially the outdoor patio and grill, which worked perfectly and made for a great barbecue evening. The rooms were quiet and comfortable, the heating was easy to adjust, and we slept very well. The host was always reachable and even prepared everything we needed for grilling after we informed him in advance. Check-in and check-out were completely seamless, and the nearby paid parking was easy to access and convenient. Overall, a smooth and truly enjoyable experience, we’d definitely stay here again!

Great holiday staycation Positive: I loved the location and that the house was fully equipped. The host was very friendly and nice.

I stayed at this property for 4 nights and there were several problems encountered. First of all, I made the reservation now Expedia however the booking was actually with VBRO, the reason for which I don’t understand. All the emails were sent by Expedia rather than VBRO and I had no way of contacting VBRO. I had a problem getting into the building in me second day and I had to call Expedia for help and then I was transferred to no less than 8 different people at Expedia and VBRO until the program was solved. This is very bad customer service. The second problem was that all the information was sent electronically rather than being on paper in the room (which is the way that every other place I have rented do it). There were far too many emails and I had to root around older emails to find some information which was a big hassle. And in the second to last day I got no less than 8 emails about check out procedures and they were all the same! A big breakdown in their information system. Finally, the coffee machine didn’t work and when I told them about it (more than once) they thought that I wasn’t doing something right to get it started. Finally in the second to last day they said that they would send someone over to fix it and that didn’t happen. More bad customer service. In short, there were just too many problems encountered to give this rental a good rating.

Excelente alojamiento: limpio, cómodo y tal como se describe. La ubicación es muy conveniente y la comunicación con el anfitrión fue fácil y rápida. ¡Muy recomendado!

Yes, but not interesting ones

Had a great stay at Casa Hotels. Everything was new, very clean, and very well equipped. Plenty of natural light. Convenient location, close to subway and great shops. While on an avenue, very quiet because it faces towards the back. I would stay there again.

Place was great and staff even better!

Wonderful spot in a great location. I would stay there again in a heart beat. The host was very welcoming.

Amazing space- clean, comfortable and the communication was excellent! Tons of amenities at your fingertips!

This condo was perfect for our long weekend in Toronto! The location is wonderful…close to the TTC, grocery and great restaurants and coffee shops. Communication with the host was kind, prompt and all instructions were clear, easy and thorough. I would not hesitate to stay here again!

Great spot and location.

Very comfortable and clean. Love the neighbourhood.

Positive: Very comfortable beds, exquisitely equipped kitchen (never had so many kitchen items and ustensils in a rental!), easy and flexible check-in.

Our stay at Casa Hotels was wonderful and the co-host Ryan was very kind and helpful throughout our stay. The space was clean and cozy. I would recommend this place to others.

Clean,had all the amenities

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