Sosuite | Foosball 3BR Apt w W/D — Guest Reviews

Do not book! Horrible company. Despite it being well past our check-in time, we got there, and the apartment was completely filthy. Not cleaned at all. Trash everywhere, food left rotting on the counter, and filthy bathrooms. Obviously, I contacted the company to see what was going on and spoke to 3 different representatives who all said they would call me back and never did. They said there was another nearby house and to wait; however, they never called back, leaving us in a disgusting apartment waiting by the phone. Due to the terrible customer service, we booked a different place ourselves, having to lay out the money once again. Even after leaving, the company talked us in circles about getting a refund. Forcing us to call Airbnb customer service directly to be refunded. And now we need to wait 15 business days to get the money.

Great location, good stay! There were a few small things like we had to check in late but they accommodated with a late check out! We also didn’t have the best instruction on and supplies. We had half as many towels as the full occupancy and ran out of toilet paper when only staying one night. But the stay was overall good!

DO NOT STAY HERE!!! IT WAS UNSAFE..MISSING SMOKE ALARMS, ENTIRE PLACE WAS NASTY, THERE WERE 5 OF US AND ONLY 4 TOWELS FURNITURE IS STAINED, DIRTY LAUNDRY LEFT BEHIND, LEAKY PLUMBING, HOT WATER WAS FILLING TOILET, TRASH IN HALLWAYS AND STAIRWAY,DRINKING WATER WAS UNSANITARY THE ENTIRE TIME WE WERE THERE THEY PROMISED TO COME FIX EVERYTHING AND DIDN'T UNTIL THE DAY BEFORE WE LEFT.....AND THEN THEY DIDN'T FIX EVERYTHING....IT WAS THE WORST EXPERIENCE I EVER HAD....HOST WILL TRY TO GET YOU TO TEXT OFF OFF AIR BNB SITE ....

The apartment was a lot bigger than expected. It was within walking distance of so many things. The area was safe, we walked around at night with no issues. We would stay there again.

Communication was easy, fast check in and out

Space was fine, but not like the pictures. Apartment was a little dirty, appliances and bathrooms are dated, couches are stained and beds aren’t great. Parking is a huge pain if you’re coming by car. Streets and neighboring apartments are pretty noisy. Plus there’s a not advertised damage fee due before check-in.

Great deal for our party of 7. Plenty of room. Nice setup. I was able to find street parking. There was some outside noise on Saturday but not Sunday- if you are sensitive, bring earplugs.

The apartment was very spacious and the location was great. We had to wait 2 hours past the 4pm check in time because the apartment was still being cleaned which was really inconvenient as we had traveled a long way. The apartment was clean enough but maybe not as clean as other accommodations. This could have been because it had been cleaned in a hurry as they knew we were waiting to Checkin. I also found it frustrating that we kept being directed to SoSuite’s own website rather than just communicating through Airbnb. In addition to paying through Airbnb, we then had to either pay a non refundable $50 or a refundable $250 directly to Sosuite which I wish I had known about before hand. It seemed excessive for a one night stay. Aside from those details the apartment had everything we needed and plenty of space.

From the second we got there the code wasn’t ready to open the doors - ac was off and we were up in the 3rd floor - 85 degrees and was very hot! There was one towel for 4 people and foosball game was broken. All in all was very disappointing for what we paid!

This was a great place to stay in Philadelphia as a tourist. We love being in Chinatown and the bedrooms were huge! If you plan to use it as a homebase while seeing the city, it has everything you need. Very responsive and helpful hosts!

In the middle of china town, great location, close to everything.

host was very responsive and offered solutions. was reminded of the airbnb being on the top floor (3rd) with no stairs. place was clean and looked exactly like the pictures.

Responsive host, fun area, clean apartment

I typically like Sosuite, but it’s the other location on 11th St. I go there quite often this location I like the photos so I thought I’d give it a try. It wasn’t exactly as expected, but it was not terrible, It’s just need a little maintenance a little, TLC. we did have. We did see a mouse and I found mouse turds in the bathroom on the floor and the furniture needs to be cleaned. It’s a lot of stains on the furniture. If those days were taken care of it would be a perfect place getting in was a super easy it was easy to find. There’s just not any parking. It’s a little expensive having to pay for parking, but I will always book with Sosuite Just the other location.

Nice place and good communication with host.

Unfortunately our stay was not what we reserved and paid for. Upon arrival the smoke alarm in the downstairs bedroom was beeping because there was not a battery. The downstairs bathroom toilet was broken and the shower had no curtain. There was one half roll of toilet paper “restocked” in the house and hand soap in only one bathroom. No body wash in any of the shower dispensers. When I immediately reached out to the property managers about the smoke detector & toilet issues they said someone could not come out until the next day. Then it was “no one could come out at all”. At this point we had to get AirBnB guest services involved and decide to leave or stay. The only reason we stayed is because we have multiple children and finding a new place to move for one night would have been a hassle. We did have funds returned to us. Overall the location is nice, but the house needs a deep clean - especially the walls. Sound wise - you hear everything happening in the neighboring units.

We had a good stay overall. The location was excellent and made it easy to get around and explore the area. The rooms were spacious, clean, and comfortable, and the property was well maintained. We did experience some check-in issues, but the host was very responsive and communicated well throughout the process. They were quick to help resolve the situation, which we appreciated. A couple of things future guests should be aware of: the property is located on a busy street, so there can be noticeable traffic noise, especially at night. Light sleepers may want to bring earplugs or a white noise machine. Also, there are quite a few stairs to reach the unit, and two of the bedrooms require climbing additional stairs, which could be challenging for guests with mobility concerns or those traveling with heavy luggage. Overall, the great location, large and clean rooms, and excellent host communication made for an enjoyable stay.

Great place in the Chinatown area! Host was amazing communicating would definitely rent again. Thank you.

Positive: Cada cuarto tenia su baño Negative: Muchas escaleras

This was a very good place for the price and allows a lot of people to fit in here. Very accommodating at checkout. Not luxury but comfortable for a big group. Lots of stairs to get to the apartment.

The entrance to the apartment was VERY unkept. The foyer was sticky- not cleaned from what looked like a spill. The carpeted stairs were gross and the walls were dirty. There was dog poop immediately outside of the apartment that hadn't been picked up and we almost stepped in it. The apartment itself was ok. It just needs to be cleaned better. My guest had an allergic reaction as soon as he entered- with the amount of dust we found. Overall a decent stay, but pricey for how unclean the apartment building is and noisy the neighborhood is.

Great stay for 2 night weekend for 5 people. Easy communication and check in.

I had a great experience staying at this Airbnb. The host was extremely attentive and responsive throughout my stay. There were two instances where we didn’t have hot water, but the host handled it right away — sending maintenance the same day and getting the issue resolved quickly. What really stood out was how much the host cares about guests. At one point, the . host reached out regarding a noise complaint from another tenant. When I explained that I wasn’t home, the host reassured me and even let me know they would keep an eye on the situation and inform me if the noise was coming from another unit. That level of attentiveness shows the host truly looks out for all guests and wants everyone to have a comfortable stay. Overall, the host was great with excellent communication. I would definitely stay here again.

The one thing to know is that this apartment is up three flights of steps. So, make sure that's ok with you. Once you get there, it's fabulous. Big rooms with their own bathrooms and tubs. The kitchen is very nice and the open floor plan allows for people to gather. The apartment is also two levels, with one bedroom off the kitchen and two upstairs. There is no communal TV, but each bedroom has its own. Chinatown in Philly is bustling and has lots of shops and restaurants. Its crowded but we were always able to find street parking very near the apartment. The parking meters are not cheap, but it's free from 10 pm to 8 am and on Sunday, which is when we needed to park. We only paid a for a few hours of parking. There are also lots there that really are not much more expensive than the street parking if you need to park for a long time.

It's awful having to pay for parking every day; I'd rather rent a hotel. You're supposed to have your own parking space for something you're paying for, and it's not expensive.

great location for the convention center. as described. thermostat a little wonky.

Positive: Horrible stay. The heat didn't work. Didn't have blankets no wash rags. No hot water. Negative: Nothing.

amazing

Positive: Posizione Negative: La casa è molto sporca e molto molto rumorosa. Dalle 6 del mattino non si riesce più a dormire.

A lot of space and great area. Pretty clean, but dead cockroach on the floor of the bedroom.

Great place to stay im the heart of central Philadelphia. Big bonus being right in Chinatown, all the great restaurants minutes away

Perfect location, super communicative host, would absolutely book again!

Great location and roomy bedrooms! (extra bonus that each of the 3 bedrooms has an ensuite!)

Positive: Posizione eccellente, pochi passi a piedi dalla Fashion District Negative: Non c'è possibilità di lasciare i bagagli in deposito prima dell'orario del check-in e al check-out, peccato; ci è costato 125 dollari il deposito in un luggage

Excellent Positive: Bien situé nous Avons pu visiter Philadelphia à notre aise. Negative: J ai eu mal au dos. Durcir Les mátelas pour Le dos.

it was overall a good experience. Place was very convenient and centre of the city.Just suggesting cleaner bed sheets and maybe asking neighbours (if that's an air bnb also to be mindful.Our kids actually got scared.

Positive: Big appartment close to the old city Negative: Cleanliness

Absolutely fantastic host, wonderful apartment right in the heart of Chinatown. Lots of stairs, which is a plus! Would definitely stay there again. 10 out of 10.

Positive: Sehr geräumig, ideal für große Familien Negative: Sehr hellhörig

Positive: The was really nice and clean. Negative: The tv had a bad reception. It kept freezing on us.

okay location, no street parking, but easy to find some garage parking or public parking, some traffic noise nearby which is okay to stand. Many food options and we feel safe to walk. The room is spacious, all bedrooms have a private bathroom nearby which is very convenient for multiple family staying here. However the tub sink is not working properly and extremely slippery and has some big rust on it.

Great location and place to stay. Responsive host

Nice large place with good sized bedrooms and bathrooms for everyone. Had everything we needed and communication was great for checking in.

Great and convenient stay. Stayed with colleagues for a work conference and appreciated the private bedrooms/bathrooms. Location was easy to access, felt safe and unit was clean although the building could use some attention - but that is not on the host! Rooms were spacious and bright. Would absolutely stay again! Thanks for hosting us! PS. Don’t be discouraged by the stairs, they’re really not bad!

Fantastic location in Philadelphia's Chinatown. Short walk to Reading Terminal Market. The place is spacious. It is over two flights of stairs to get to, but we're active people. I would stay here again.

no comment

Everything was great and the place was nice. They did warn me that it was on the 3rd floor but it was a shared stairway and it was dirty and some of the carpet runner was loose. Other than that everything was as it said.

A good place to stay tucked away on a quieter street in the heart of Chinatown! Place was as described. The only issue was there was only one roll of toilet paper to share among the three bathrooms.

Beware Ceiling in the bathroom was collapsing with an active water leak that looks like it had been ongoing for some time. There were stains on the couch and bed sheets, dust everywhere, broken window blinds throughout, and a sketchy neighbor who kept their door open all the time...

NA

All good

Maxime’s place was perfect for our group of 7. Centrally located between bars, restaurants, and stores. Also responded back within minutes to anything we needed. Would definitely stay here again.

Great location in Chinatown, easy to walk around the city and get to the trains. Host offered early check in which was nice, though we didn’t need it. Place itself was functional for our needs. 3rd floor walk up was not a problem for us but may be for some people who need elevators or easier access.

We had a lovely time staying here. It was centrally located and surrounded by amazing restaurants and bars.

Great!

Great place if spending time in the city, comfortably sleeps 8 and the rooms are very large. I personally like staying in china town because all of the convenient local restaurants. The place was exactly as expected and the stairs were not as bad as others described. The first night we got a noise complaint and it was quickly rectified with the host. This was a great stay no complaints.

Positive: Чисто и уютно Negative: Горячая вода быстро заканчивается, я зашёл после друга в ванную искупаться а там уже горячой воды нету. По моему бойлер маленький у них. Проблема в парковке машин)))

Good listing—wonderful value for money. Especially good for those who are splitting with friends. Place was clean and spacious. Enjoyed the fuseball table.

Very beautiful place! It was a couple of us that stayed at the airbnb and we each had our own bed and it was very spacious!

Positive: The house and the picture of the home and bedroom do not match no heat towels was dirty

Nice cozy unit

The nature of writing this review suggests that our party was able to stay at the location that was reserved three months in advance. Unfortunately, that was not what happened. While all 8 members of our party were on the road heading to Philly, the host messaged us three hours before our 4pm check-in to notify us that 'emergency maintenance' was being performed in the apartment and that they were moving our reservation to another location. Our original reservation was 4 beds, 3 baths in one apartment. The location to which we were being relocated was 3 beds/2 baths in one apartment on floor 4 and 1 bed/1 bath in another apartment on floor 7. It was also a mile farther from our planned event in the city, which meant we could no longer walk but had to Uber. We had no choice but to accept the change or else face our reservation being canceled. While fairly nice, the replacement apartment did not offer most of the amenities we planned on having available. Will not book with SoSuite again.

We stayed in a spacious apartment that had everything we needed and was booked at a great last-minute deal. The staff wa Positive: We found this apartment for a last-minute trip and got a great deal through Booking. The apartment was spacious and had everything we needed. The staff was very friendly and assisted me with anything I required. Negative: The air conditioning didn’t provide heating. We tried contacting the host, but it still didn’t work. It might have been our fault for not knowing how to turn the heat on. That’s the only downside to this place.

Unfortunately I didn’t get to stay with this host due to elevator assistance not being available but none the less the host was very friendly and responsive

Just spent a couple of nights in Philly for the NFL game. The host was very nice and easy to communicate with. The flat is well-located in Center City on a fairly quiet road. The space is on the top floor and as very spacious. Plenty of room for the four of us to enjoy. The space was also very clean, the cleaners are obviously pros. The finishes of the flat need attention. Destroyed Venetian blinds, wrecked refrigerator, bathroom hardware in places is messed up or doesn’t work fully. The kitchen had the basics, but virtually no glassware. (This was mentioned and ultimately ignored). So, on balance, the space was fine. It looks better in the photos than in real life. It just needs management to walk through and make a punch list. Its location is good. And anyone we encountered in the building was very friendly. It was a fine stay.

Fue estupendo. Estuvimos muy cómodos y pudimos trabajar bien para ir después al edificio de convenciones Positive: Era una casa con mucho espacio. Todo muy limpio y cuidado. Negative: Algunos ruidos de los vecinos y que no hay supermercados occidentales cerca.

great

Great place to stay. Clean and plenty of room. Convenient check in and check out process

Great place to stay, walkable, clean, and lots of restaurants opened late. Love the check out instructions. They handle everything!!!!

Great central location, reasonably priced, easy check-in/out. Thank you!!!

Positive: how spaciousand clean it is! it’s close to a lot of stores! Negative: everything was good not problems

5 adults, my wife and I, our adult daughter and son-in-law, and adult son. All had own room with full bath and TV. Spacious common room and kitchen automatically general market sales. We had two small dogs it and with us and they were right at home. Just a nice stay all around. Thank you!

Great!

This place was great! Perfect stay for me and 7 of my friends. It was really hot when we first got there, but after we cranked the AC was very nice. The stairs are a lot to get to the door, but worth it for us for the stay. Great location and hosts

Positive: Posizione ed ampiezza dell' appartamento

桌椅和卧室门需要维修，没有刀叉餐具。希望下次再来时，能够改进！

Great place for a short term vacation.

Easy to find place. Host was helpful and responsive. Airbnb was clean and had useful amenities

Positive: Très bel emplacement proche de tout. Negative: Lave vaisselle non fonctionnel et propreté déficiente

Great Location Great location for walking to amenities, historic sites and many restaurants. Bedrooms are huge, all 3 with adjoining bathrooms. No elevator so a major hike up stairs to the third floor is problematic with luggage.

Stayed for one night and it was fine for one night. Entrance area was dirty, paint pan, brushes, in the floor. Lots of steps. There was some mold in upstairs bathroom.

We ended up staying at another location provided by SoSuite because of last-minute unavailability of the place we had booked (not sure what the reason was). We were originally quite disappointed because the alternative location was farther from the conference we were attending and had one fewer beds, but upon seeing the alternative place we were actually quite happy about the change. We stayed at a condo complex in University City and it was absolutely great. Very nice neighbourhood, really cool condo apartment in an old school (litterally) building, with a rooftop terrace and a fantastic shared lobby with ping-pong, pool, and babyfoot tables. We had a blast there, and it was a short bike ride away from our conference downtown. Sosuite communicated very well. They gave us a partial refund to accommodate the change of apartment and the fact we had to bring an inflatable bed. I would gladly book with them again. All-in-all, it was a very positive experience despite the last minute change

We needed a place immediately and this place came through with flying colors. Other than the 49 steps lol it was perfect.

🤗🤭🥰

The apartment fulfilled our need of being close to downtown for a friend’s wedding. It’s centrally located and spacious for a big group. The place could use some sprucing up and maintenance for the cost. The bathrooms, air vents and kitchen were not clean when we arrived and there were stains on the couch (not pictured in the listing). The downstairs bathroom clogged fairly quickly but maintenance did come out to fix the issue. Overall, it was an okay stay. I appreciate that the host was responsive and acknowledged all concerns with care.

Una estancia realmente acorde a las imágenes. Limpia y ordenada. Fácil de encontrar y bastante cerca de los sitios turísticos. Pero la entrada y las escaleras de subida descuidadas y sucias. El barrio tranquilo pero un poco incómodo, porque daba la impresión de peligroso. Pero una vez que conocimos más ciudades de EEUU nos dimos cuenta que es un poco así todo. En regla general muy bien ubicado, limpio y seguro. Merece la pena.

The location is great. Be prepared to walk up a lot of stairs. The kitchen was dirty when we arrived, but the rest of the apartment was exactly what we expected.

great place to stay!