Casa Hotels: Chic Industrial 2nd Floor Suite — Guest Reviews

The place was nice in the inside but the outside gave the inside a somewhat unsafe feeling. There’s definitely a homelessness issue in the area and it made my partner and I a bit uneasy. We ended up staying in the smallest room because it was the only one I felt the safest given that the doors in the rooms don’t lock. It was a huge place just for both of us, so maybe more people would have felt safer. It could definitely be a spacious place to enjoy with a bigger crowd. The amenities were useful. The internet in the tv we stayed was glitchy but worked fine in the iPad.

Size of apartment was suitable for our family of 4. Warning lots of stairs, but great history being a character home!! Host was very attentive, friendly and accommodating.

We had a great stay! Communication with the host was excellent, and they were extremely accommodating and helpful throughout our stay. The Airbnb was clean and comfortable. The check-in process was seamless and made our arrival stress-free. We would definitely recommend staying here and would happily book again!

Beautiful space! Well curated and spacious. We appreciated the great customer service Ryan and the team provided. Very transparent, genuine and attentive to our needs. Definitely will book again.

Spacious and comfortable, good access to different areas of Toronto, the immediate surroundings were not nice and the main room has street noise at night

Everything was as described and Ryan was very quick to respond to any questions we had. Trolley cars are right outside the building and it is very easy to get around. Clean, spacious, and a decent price.

Pros: Location, spacious, matched the photos, & unique architecture. Cons: Broken AC ruined our stay! The temp maintained above 26C (79F) the entire stay making the bedrooms unusable. The host did respond but didn't obtain/request an HVAC specialist in a timely manner for the emergency. Sometimes felt like they downplayed my complaint; on more than one occasion responding that the AC was working but was slow when I used the words that it was "not working" & questioned whether the home actually had "central air" as listed- no air from vents upstairs, standing fans, window unit... The issue reported Wed evening, host came Thurs afternoon - changed batteries (clearly wasn't going to work), and "maintenance man" (who isn't AC trained) came late Friday afternoon (unsuccessfully) of a holiday weekend - predictably leaving no time for an actual HVAC specialist to come. They initially offered an ~ 4% refund, final amount similarly disappointing. Slow TV + Net 1st negative review in 8 years.

Not the cutest street but centrally located and was great place for the price.

We had a great time! Location matches the description :)

The space was beautiful and spacious. Host was extremely responsive and very helpful. Would definitely stay here again!

This is a very clean, cozy place everybody will like. The place is just like the photos shown, and the host is very kind, with fast replies. The A/C is very well working, and hot/cold water was functioning just fine. The location is very convenient, when using streetcars(501), except there are homeless people around the street, which was a concern at first, but nothing bad happened. I would very much like to stay at this place again. It was a very nice stay.

Kevin and his team were wonderful and responsive to any of our queries. The space is fantastic and spacious! the comments from past guests feel a little overblown as it is to be expected in any urban location. I did not feel unsafe at any time and was careful and aware of my surroundings. Also cute to stop at Kim's Convenience to see the namesake of the show! Would highly recommend the space and will come again!

A great place to stay in the heart of Toronto. The host is very responsive, friendly and respects your privacy. Would definitely come back😁

Great place, well located and great hosts. Would totally come back

Maison propre, hôte accueillant et actif pour répondre aux besoins. Je recommande je n’y manquerai pas d’y séjourner une autre fois.

Ryan, un gran anfitrión. siempre listo para resolver cualquier tema con eficiencia.

Lovely place! Very clean, cool layout too!

Loved the stay

Perfect for what we needed. Excellent host, very responsive and helpful.

Great for a short staycation Positive: Cozy and comfortable, with a well-equipped kitchen Negative: Cleanliness could be improved, particularly in the bedrooms.

Kevin was super responsive, helpful and very accommodating! Such a great, clean spot with a cute little shop underneath. Would definitely recommend, as we will be staying there again in the future. Thanks again guys!

Fantastic living quarters but sketchy location. Positive: It was charming, clean and spacious. Negative: The location and the steep flight of stairs to reach the living space.

Absolutely loved my stay!! Communication and location are great. If you don’t mind walking, you can make it downtown in 20 minutes or less. The apartment is beautiful and very clean!! Exceeded expectations!

Easy check-in and exit, fuss-free and proactive responses. Would book again!

The place was very nice, however didn’t like how many doors it took just to get inside plus there’s lots of stairs. They should add at least one body mirror in the home too.

Great

Beautiful house, will definitely make you feel right at home. Plus great host.

It was such an amazing stay i enjoy it And the host was amazing

Au top Positive: Confort et accueil et suivi Negative: Ras

Hosts were responsive and super helpful! Home was clean and well maintained. Only downside was the location of the apartment. Although it’s near downtown and close to many attractions, it feels unsafe in the evening.

Great apartment - clean and spacious. Good location in the city, but that block is a bit sketchy. Construction across the street, even on weekends, so a bit noisy during the day. Parking is a block or two away. Narrow stairway to apartment from street. Three locks to enter apartment, so very secure.

Excellent place. Very clean, comfortable, and equipped with everything I needed. It fit all my needs perfectly and made for a great stay.

Appartement très propre et bien équipé. La communication avec l’hôte était excellente. Peut-être pas le plus bel emplacement pour une famille avec de jeunes enfants mais ce quartier en développement a un fort potentiel.

Nous avons passé un agréable séjour. L’hôte est réactif et aux petits soins!

casa bellissima, ristrutturata mantenendo dettagli vintage spaziosa e ben organizzata purtroppo la scala di accesso è molto ripida e stretta

Enjoyed our stay! Airbnb was more spacious than we expected which was a plus. Host was responsive and helpful before and throughout the stay. Location is not ideal however, does feel safe indoors and with security measures with the entrance.

Great clean place! Easy and easy quick access to public transportation. Quiet neighborhood at night which is a plus! Overall friendly and attentive hosts

Great host, very helpful and responsive. Great location and large space

Awesome stay!