From the get go, Steph was very responsive and helpful. She offered free late checkout which ended up being a huge help for my friends who had a late flight. The house was incredibly clean, modern and filled with all the amenities (including sound machines in each room!). The instructions/rules were clear and laid out in an easy to understand way. It was such a beautiful house with each room decorated to perfection. Would absolutely recommend staying in one of Steph’s units!