Jade East Towers 1820 — Guest Reviews

ONLY STAY HERE IF YOU WANT UNEXPECTED COMPANY! My family and I stayed here for 6 nights. When we got there, the "owner", Bob, was there repairing a bathtub in the master bath. We were not notified prior that there was an issue. He left shortly after our arrival. Day 2 of our stay, there was a massive leak in the kitchen sink. Because it was after 7pm, we contacted the emergency number. The owner sent someone out to fix it. The repair men worked for the owner and that's when we found out that Bob is not the "owner", he is the owner's ex-fiancé. On Day 5, Bob let himself into the condo, unannounced, to "finish fixing the tub". We were at the beach and my daughter went back to the condo, in her bikini, to cool down. Bob was inside the kitchen! My wedding ring was in the bathroom, money in the master bedroom, and under garments were on the bed. I told Bob I didn't appreciate him letting himself in. What about the privacy? I asked Bob to leave but he refused, saying that was the only day the plumber could come. I told him we were notified that he was not the owner, he is her ex-fiancé. He then told me they were married and continued on. I called the property management company to report it. Bob was told to leave. I never heard from the owner of the property. We did not get an apology. We did not get any answers. Side note: The bathroom light bulbs were burned out and a burner on the stove didn't work. Save your money and rent elsewhere.

Family vacation Overall it was great. Very easy to reserve.

Overall a great stay, would love to see some minor tweaks. Our family had an incredible stay at [Location Name]. The beachfront location is simply stunning. A short walk over the sand dunes, accessible by elevator, leads to a private beach oasis. Compared to the public beach, it’s a peaceful retreat well worth the extra cost. We enjoyed the flexibility of setting up our own space or renting chairs and umbrellas. Our three-bedroom condo on the 18th floor was perfect for our family of nine. The layout was spacious and comfortable, with each family having their own bathroom. The kitchen, while well-equipped, lacked essential items like a sharp knife and a colander, which we ended up purchasing. We cooked most meals in, so a more comprehensive set of cookware and dishes would be beneficial. The dishwasher struggled with soap pods, so we resorted to handwashing and using the dishwasher for sanitizing. The beds were comfortable, though a bit soft in the middle. The bathroom could use new shower curtain rings, a minor inconvenience we easily fixed. Having a washer and dryer in the unit was a lifesaver. The entire property is exceptionally clean and well-maintained. The pool and grill area were relaxing, although the hot tub was out of order during our visit. The grills were clean and easy to use, thanks to the direct propane connection. In summary, our vacation was fantastic. The beautiful beach, convenient amenities, and spotless grounds made it a memorable experience. We would recommend this place for your beach vacation!

Family getaway The views were gorgeous! The beds were comfortable! The living room furniture wasn't very comfortable. When we first arrived we had trouble getting in the gate and had trouble getting in touch with someone to get the correct code. We eventually followed someone into the gate.

Our stay May 31 thru June 6th 2025 Hi, we loved the location and the wonderful views. I was kinda disappointed in how "well loved" the condo was. The furniture (chairs in the family area) were not comfortable and old) and for a place to accommodate up to 10 people, not very well furnished for that. There were broken flooring by the windows in the Master bedroom that can be a hazard for getting cut, and the side cabinet next to the bed had a big chunk taken out of one of the corners, ( also a hazard for getting cut). I think the beds need to be replaced as they were NOT comfortable, nor were the pillows. We loved the balcony, would nice to have some kind of cushions for those hard wood chairs and bench. The icemaker didnt work well, hardly produced any ice. We had a light bulb missing in the master bed, and in the master bath that was out. I called maintenance about the light bulb issues, they came in, saw the issues, but never fixed them. Overall, we had a great time. I just wish this complex had more amenities and the condo be more updated. Thanks! Rich

Great condo choice! We vacationed here for our son’s senior spring break. Me, my husband, our son, another boy and his parents plus 2 other boys. I loved that there were 3 bedrooms with 3 FULL bath! Having a washer and dryer was great. Access to the beach was perfect, literally right on the beach! Only complaint we had was seating. One couch, which was very worn and needs replaced, and 2 chairs. For a condo that sleeps 8-10. We think there’s space for a sectional or at least an additional couch. Not enough seating. Other than that note, it’s a perfect place for a group to stay and I’d stay there again.

We had a great stay. Good view and location. Its a good unit but needs better maintenance. First thing was the not cured caulk around outside balcony doors. In one spot towards the bottom, it seems like they just put some and my 1 year old found it. Also seems like indoor caulk was used all around outside because all of the old caulk was it was all tacky. Also in master bathroom, wife used tub first night and then master bath was flooded and also traveled through other bathroom on other side of wall through bottom of sink cabinet which was not in good shape because of flooding. Some tiles on base of master tub are cracked and also grout missing and more silicone needed. Stopped using tub after first night. Some wider curtains for master bed doors to balcony would have been good for better privacy.

Birthday Celebrations The condo was simple and clean. Plenty of room for our party of 6. Not a good selection of pots and pans for cooking. Being on the 18th floor was amazing with a beautiful view of the sunrise every morning. I recommend staying here and will again. The pool and other amenities were nice.

Starting off the place wasn’t very clean at all. Lots of dust above microwave, vents and on ceiling fans. The bathrooms could have been cleaner. Living room rug was very gross and stained. Couch is very outdated and old. Sheets and mattress covers were very stained and just looked gross. (I have pictures of all this) Their were clothes left on balcony from the previous people. The owner came in with out asking to deliver a remote. (Scared my mother very bad) Only one smart tv is in living room. Guest bedroom tv didn’t work. You HAVE to rent beach chairs here if you want to be close to the water. This condo does not provide chairs for you. This condo isn’t very kid friendly either. This was definitely not worth how much I paid for. I enjoyed Destin very much just not so much this condo. Very disappointed.

Wonderful space with a great view! check in was smooth!

Honestly just a perfect place to stay! Perfect area, close to everything, and the space itself was clean and full of everything we needed! Would absolutely recommend

Great condo! We have stayed here 2 years now. Plenty of rooms and bathrooms. Great communication.

Amazing view! Very spacious. Beautiful Condo, but the pocket door in middle bedroom was stuck half way open and carpet in master closet pulled up and a trip hazard. Host said thanks for letting them know but didn’t try to repair during our stay. There was a man in our condo one afternoon when we got back from the pool saying he was dropping off parking pass and wrist bands but no one contacted us to let us know he was coming. Very concerning. It could have been an amazing trip had the host took action and communicated better.

The property was good. A little dated. We came when Tropical Storm Bertha came through so we only got 1 1/2 days on the beach which was awful. Shopped in the rain. Not a relaxing trip. But condo was fine.

Great property was clean. They made sure pool was clean every morning

Jade East 1820 Positive: The location and views were great. Loved how they had double beds in both bedrooms. The pool was fun. Negative: They needed more furniture in the living room. The condo fit 10, but we couldn't all sit comfortably. Most of our sheets were stained/dirty. The living room rug needed to be replaced.

The master closet had a smell to it, other than that the place was great.

Beautiful location and view!! Such an easy check in process, clean, and hosts were responsive and helpful. We will definitely be back!

This was my second stay at Jade East and it will definitely not be the last! The condo speaks for itself but the views and location is perfect. We will be back soon!

There was black mold found under the sink in the bathroom in the left as you walk in. Didn’t have time to call about it. Other than that, the place was amazing. Being on the 18th floor was so awesome with the views. Absolutely loved waking up in the master bedroom with the beautiful windows. I also love how it was a gated community and that you needed codes to get in and out of the beach area. I felt safe here as a single mom with my kids. Would book here again!

Beautiful view, very clean I loved it my family loved it also

Unit 1820 smells bad. Bedding is yellowish and has stains. Couch cushions on the floor and cut up foam on the table. Dust and grime in every room. Walls are dirty. Dirt and hair in all the bathrooms. I have pictures to show all this. We had to go spend the night at Embassy Suites for the night. We got in at 10:15PM and dealt with this mess. We were offered two units in a different resort and we needed three bedrooms and they were only two bedrooms. We were offered unit 0520 and stated there for the rest of our trip. This was just as nasty as 1820. The toilets all had twine around the seats to show they had been cleaned. I lifted the seat up to remove the twine and POOP was in the toilet. Again, dirty walls, doors, furniture and overall gross. The washer was very rusty inside. The owner did replace the washer but the second one did not work right. Did not spin. Shook so bad it walked out of its place. Yes, the clothes were in the washer correctly. The dishwasher was rusty on top.

Perfect!

Overall we enjoyed our stay. The view from the balcony was wonderful. A few things would have helped. The kitchen could have used a pizza pan and some potholders. A couple of the bedroom lamps had broken switches. As we were traveling from Illinois, it would have been nice not to have to bring beach towels. The set-up of the laundry was a bit awkward in the bedroom. Thanks for the quick supply of a hairdryer! Property was quiet, everyone was friendly, beach service was excellent.

Great place to stay . Close to the beach .

Beautiful place!!

We really enjoyed our trip! Great location not as busy as some other complexes, never a long wait for elevators which was a huge plus! The couch definitely needs to be replaced but it was still comfy. Kitchen was nice open space and well stocked, check in was seamless! We definitely would look to stay here again!

The condo building was great! The condo itself needs updating in all baths. Front bathtub shower combo dangerous to stand in to shower. A good cleaning would help.

Destin The view was more than the pictures showed, that alone made our trip amazing. We had the wrong gate code and it was advertised we would have some laundry detergent and dishwasher pods. We didn't have either so I would pack some.

Beautiful property Great location, very spacious

Amazing Views and Perfect Location We loved the view and the location of the property. We had a few issues with the Scenic Stays when checking into our property. We were given the incorrect code to our door and had to call in to get a new code. Halfway through our stay the codes changed again and the wrist bands, but we were never issued the new writs bands that they said would be delivered to our rooms. Very small issues. Everything else was great!

Great stay Just had a wonderful stay in Dustin. The unit is as described . We had no issues other than there were no skillets/cookware. Unable to reach the rental company to help with the problem , no return call from messages. I was able to buy some cheap ones at Walmart so it was no big deal. I’ve stayed in this unit multiple times over the years and would definitely stay again.

Great place - needs better curtains! No complaints except for the main bedroom is never dark due to the excessive sunlight/moonlight that comes in through the windows because the curtains are far too small. Due to the constant light, the room never cools off. The curtains do not go up to the ceiling nor are they wide enough to close all the way. The living room curtains are the same, but we did not have anyone sleeping there. Other than that, zero complaints.

Everything was good, nice clean rooms, awesome pull and Jacuzzi,walk to the beach everything was really good

Not ADA compliant Pool was great! The building is dated, & there are updates needed many places. The unit (1820) was roomy & comfortable, but be aware that private properties do not have to comply with ADA requirements. There are some challenges for those with physical limitations (concave tub/showers; several short, steep steps from boardwalk to beach; tile edge entry to standing shower., limited space for a wheelchair).

Great Great stay. Will book again.

Great getaway Amazing views

Our short vacation. We had trouble getting in the front gate. We weren't given the code. Everything else was lovely! The view was great! Perfect. The only other complaint is there was no hair dryer and no coffee and the sofa was uncomfortable.....

Great location and views but needs updating/cleaning The location was great and the beach was amazing!! The condo itself needs updating. The living room furniture was falling apart and very old. The condo needs a deep cleaning as the floors turned your feet black. There was two seperate times when a worker walked into the condo without knocking or letting us know ahead they were stopping by. Didn't think that was appropriate to just walk in the condo unannounced! The views from the balcony were beautiful and watching the dolphins and stingrays swim was very cool!