Host & Stay | York Place Apartment — Guest Reviews

Average but clean Positive: Good location, close to all main bar and restaurants + shopping district. overall a fine stay. Ideal of a group of lads to sleep. Good communication from host via app. Price was very reasonable Negative: Plumbing issues while we were there, Instructions on how to collect keys could be made clearer than they currently are

Great value for money, modern & big apt in central location Positive: Big and modern apartment in the Heart of Liverpool. Very comfortable and well equipped, quiet side street.

We stayed last weekend for two nights me and my 3 friends. Decent living area, everything was clean and easy to use. The double bed in the living room wasn’t particularly the most comfortable, but for a couple nights sleep it wasn’t too bad. Thanks again to the owners 👍

The location and the property were perfect for what we needed. The instructions were very detailed which was great but I wasn’t aware that I needed to collect the keys from a different location (around 5-10 minutes walk). This wasn’t a big deal but good to know ahead of time as we had luggage to carry and hadn’t planned. The communications and the property were nice and would definitely recommend for anyone looking to visit the arena/conference area.

This airbnb was perfect for our week and a half stay in Liverpool. Perfect location. Super cozy and spacious. Felt like a home away from home. Would stay again!

Central well appointed apartment in Ropewalks neighbourhood Positive: Location is central to attractions, bars, cafes, shopping. Liverpool is a very walkable city and you are well placed to explore from the Ropewalks area. Our family of four stayed five nights and loved the spacious living area. The kitchen was well equipped for food prep with several supermarkets close by. Despite being central to everything, the building and surrounding areas were very private and quiet. Pre arrival communication was detailed and helpful. Negative: Only that key collection and drop off was a bit of a hike in the opposite direction to Lime Street train station and wonder if there might be a more convenient alternative.

Perfect stopover for 2 night our girls weekend exploring Liverpool. Positive: Great location. Good facilities. Negative: Shower temperature control stuck on hot. There were dirty plates and utensils in cupboard, apartment not as clean as would have liked.

Overall a good stay , had all I needed and would stay again Positive: Bedroom was super dark , perfect nights sleep Negative: Shower needs a little work on the pressure

So convenient. Within walking distance to everything. Very central

Positive: Near to Albert docks. Negative: The weather..

Had a wonderful stay here. Host was super responsive and communicative which made check in and out super simple! ⭐️⭐️⭐️⭐️⭐️ Thanks again!! :)

Negative: Bed inen could have been better. Stains on pillows & bed sheet on sofa bed. Mattress not very comfy

Great spacious property in an exceptional location Positive: Spacious property in a good location Negative: You had to run around a little to get wet under shower head but it didn't ruin our stay because everything else was so good!

Very good value for money and very central Positive: Close to center and clean Negative: The bed uncomfortably

Buena ubicación. Positive: Me gusto que había silencio y la ubicación Negative: No me parece bien que pongan un solo sobre de gel para 4 personas para 1 semana. No cubría ni un día siendo 4 personas. Le escribimos para avisar de que una cazuela estaba quemada por dentro y aunque “lo sintió mucho”, no repuso y tuvimos que cocinar en 2 cazos pequeños a la vez para hacer unos simples macarrones. Vergonzoso! Pagamos seguro pero ellos no aseguran la dignidad para cocinar seguro. Me dolió.

Location was brilliant as it was a short walk to shops, bars and all sorts of things. Amenities good and overall a good stay.

Great place to stay in a brilliant location. Nothing was further than 15min walk away at max. Very responsive host.

Great stay couple of problems host was contacted communication was good. Would stay again as it was just what we needed Positive: Location was great 10 minute walk to city centre Negative: Nothing I didn’t like about property had everything we need

Alles top

The location was good for exploring the city.

Had a great stay here. The location of the apartment was perfect, right near the city centre. We stayed for a concert at the arena and was ideal! Host was super helpful with any questions I had and the apartment was clean and well equipped. Would definitely stay here again in the future. Thank you!

Best Place to stay in Liverpool! Will definitely be back !! Definitely recommended guys!!!

Got cancelled by the time we arrived due to maintenance issue with the lock. Host was responsive and helpful but did not manage to get it done, which meant the booking was cancelled and we were left without any accomodation after all day travel. Due to the last minute bookings we also experienced double costs for accomodation and a great hustle to find a place to sleep. The lock was broken so I am not sure how the place was cleaned and made ready for our arrival. We were the ones noticing it, not that they informed us. Could have been a nice stay but they ruined the whole experience of the travel and made it very expensive for us. Might be unfortunate situation only, however it is horrible experience.

The Airbnb itself was lovely- very spacious and clean and in a great location. We had to pick up the key from somewhere else and the address we were given was wrong. Apart from that, lovely stay and would definitely stay again.

All in all excellent. Few issues with hot water for shower but nothing major! Positive: Very friendly shopkeepers where we had to pick up/drop of keys. Negative: If travelling by train with/without luggage quite a distance to pick keys up then go to appt Short ride in taxi for both journeys but time consuming. Not sure why keys couldn't be left in lock box in the main building considering there is 24hr security within. However, this dies not put us off returning!

Enjoyable

Nice flat right in the middle of the city centre. Easy to get to and from with easy check in and check out.

Perfect location for a city break

Beautiful apartment in central Liverpool. Fully furnished, calm and neat. However, more explanations about how to pick apartment keys should be provided in host message and the covertible sofa is uncomfortable and should be replaced. Thank you for the service.

Está bien ubicado, limpio y equipado. Estuvimos muy bien, no sentimos el ruido de la ciudad durante el fin de semana. No era muy claro que la llave hay que recogerla y dejarla en otro lugar a 10min. Disfrutamos mucho la estancia, repetiriamos el lugar

Well located flat in Liverpool for 2 people. Positive: Perfectly located flat in Liverpool, walking distance to the docks, shopping center, bars and restaurants. Please note that you have to retrieve the keys and give them back in another location, about 10 minutes walk from the flat. No elevator so not accessible for disabled persons. Negative: Communication regarding retrieving and giving back the keys was confusing as we received conflicting information. In the end, the process is seamless if you don't mind going to the store located 10 minutes away by foot. The flat is not suitable for 4 people. There is one room with a double bed and a sofa bed in the living room, but the sofa-bed mattress is actually not a real one, but 2 separate pieces of foam put into a duvet cover. Therefore, 4 people can't sleep comfortably. There was dust behind the sofas and bed.

Great place to stay close to all amenities. Everything we needed for our short stay. Only downside would say barstools are a bit tired and worn with large cracks in the upholstery and the corner sofa although comfortable did have a few large stains which were a bit off putting. French doors were also dirty on the inside and out. Maybe just a bit more attention to detail for the price. Overall though as there for only 2 nights wasn't worth complaining about as we weren't there long enough for it to be sorted. Would recommend for the location as very central to everything you needed and host was always responsive. and pleasant.

Nice and clean stay - really helpful hosts - 100% would recommend x

Overall a great stay but key and shower situation is a must fix. Positive: Location was great close to everything you need to be , was very cosy inside heating was good and offered lots of facilities like cutlery, balcony, etc. Was modern and spacious Negative: Key situation is a joke , there should be a lockbox or a closer pick up point Shower was even worse the reviews did not lie, water pressure is terrible and hot water only lasts about 5 mins. Fridge did smell No hairdryer was given Certain cutlery was dirty but not all Chairs in kitchen are very very worn and torn

Will definitely be back to stay here. Positive: Loved the location , very clean ,very homely.

Great location and well stocked Positive: Great location close to Liverpool One and Duke Street. Well appointed kitchen and bathroom with most things that you may need. Negative: The key collection and delivery point is little car ride away. Would be a faff on foot or on public transport. Apartment is lovely but either the air con or drains were occasionally kicking out strange smells- but our visit was during a storm so the drains could've been playing up?

At a little under 5 days before stay was told I had to complete a check-in form (on a website outside of Airbnb) that required me to pay either £25 for damage insurance or a £250 damage deposit with a non-refundable £10 administration fee. was told it was in the listing but was not and is currently not, felt like I was being extorted as it was so close to check-in date and would not release check-in information until I complied! despite being told kitchen was fully equipped, several basic items not there: Baking tray, casserole dish, scales, measuring jug, grill pan, oven glove. informed them on day one (except oven glove) no attempt was made to provide me of anything for the remainder of my stay TV screen had scratch with small area of white pixels and was on demand programming via apps only irritating sound from air vent located near sofa bed No dedicated workspace No offer of partial refund for issues raised linen &towels were clean, bed and sofa were comfy 1000 char limit

Positive: I recently stayed at this property, and overall, the location and the comfort of the place were great. It really felt like a home away from home. Negative: However, I was disappointed to find that there was no hairdryer, which is something I expected given the variety of other amenities available. It was a bit of a letdown.

Alojamiento bonito con problemas de agua Positive: El alojamiento es bonito, agradable y muy bien ubicado. Negative: Tuvimos muchos problemas con la regadera para bañarnos ya que no salía agua, fue muy desagradable. Y el tener que recoger las llaves en una tienda lejos del departamento.

Positive: Struttura accogliente ed in posizione molto comoda, ben collegata con il centro. Charlie è stato gentile e disponibile. Negative: Il divano letto è inutilizzabile. Materasso rotto e sporco. Consiglio vivamente sostituzione del divano, altrimenti è un appartamento da considerare per non più di due persone. Prezzo forse un po’ troppo elevato nel complesso.

Great location, poor facilities. Positive: Do read all the reviews! Great location for seeing the city, lots of space. Negative: The issues raised in the reviews re shower had not been fixed - ridiculously low water pressure so just dribbling. Uncomfortable and creaky bed, felt every spring, slept on the sofa after the first night. Key collection and drop off is a 15min walk away, really inconvenient when arriving by train! Sulphuric smell on entry, hallway was always wiffy, and so was the fridge.

Positive: I only liked the bathroom, that there is a bathtub, but the hot water was very slow, we waited for 3 hours before the hot water started Negative: I didn't like the location, the apartment was also dirty, the carpets and everything around were dirty, it was not of the same standard as it was presented the beds and mattresses were not comfortable at all, you couldn't sleep on those beds. the kitchen was dirty, the toaster was completely burnt, the chair was torn, the carpets were dirty, the sofa was dirty, the apartment where we were was a mess, and their conditions are exaggerated and do not correspond at all to what the apartment actually has

Positive: La ubicación Negative: No estaba completamente equipado. Las sillas estropeadas. El sofá cama muy incómodo. La tele sólo funciona conectada a un dispositivo.

Lovely apartment in central apartment. Would definitely stay if water issues sorted Positive: Very central to centre and the waterfront Negative: Hot water pressure appears to be an issue as pressure really bad. Couldn’t shower as temperature dial didn’t regulate the heat . ( They did offer to try and get someone to have a look but we wanted to wait till check out ) And bath took 30 mins just to get 3 inches on water including cols as hot water pressure so bad .

Positive: City centre location & facilities in the apartment Negative: Check in & check out not at the apartment

Nice spot! Within walking distance to all the sites and sounds and has most of everything you need for a few days in town. Pull out couch isn’t overly reliable but the L shaped couch is comfy, also be prepared to pay a damage deposit (2 different options) after the booking is made. Check in process was easy but you’ll need to pickup/drop off keys at a separate location (there is no lockbox on premises). Would recommend :)

We had a very nice stay

Will come back again Positive: location, facilities, cleanliness and good value for money Negative: the water in the bathroom was boiling hot, even after changing the temperature settings

Big flat with nice location which needs some improvements Positive: Spacious flat in great location. We are light sleepers but the bedroom was really quiet and we slept well :) The heaters worked nice and kept us warm during our stay Negative: 1. The bathtub was dirty so I had to wash it myself - really disappointing 2. The shower: water pressure is weak and it’s really difficult to set the right temperature 3. We also tried to take a bath but failed to fill the tub because hot water had run out 4. WiFi connection was pretty weak - not enough to watch a video on YouTube

Highly recommended Positive: Lovely cosy apartment, very clean and modern. All facilities available, near amenities and very central in Liverpool. Lovely and helpful staff!

the apartment was clean, in the city center