Host & Stay | The Roscoe Nest — Guest Reviews

I had a really nice stay at this apartment in Liverpool! The location was perfect for me, close to everything but I was still able to switch off when I entered the apartment. The place was spotless and very well organized, which made me feel right at home. Communication with the hosts was excellent, they were friendly and quick to respond. All in all they were really helpful throughout my stay. I would definitely stay here again!

I will be back " ) " Positive: location was fab central to everywhere,very quiet building and as a person on my own I felt very safe.

Perfect for me and what I needed Positive: Ideal for me as travelling alone for work Negative: All good

The property was clean and came with the amenities listed. The location of the property was great so close to the city Centre and Liverpool lime Street surrounded by great restaurants and bars. The company renting out the property were very helpful and responded very quickly to any messages or queries you had. Definitely would recommend this property and hope to visit again.

Ubicación excelente, muy agradable pero no se puede dormir en el sofá cama porque es incomodísimo. Positive: La ubicación es muy buena, el apartamento cómodo y agradable Negative: Mi hija de 16 años durmió en el sofá cama y era terriblemente incómodo. No es apto para dormir. Tuvimos que dormir en la cama de matrimonio los 3. No es apto para una tercera persona. Para una pareja es perfecto.

Pleasant, central location. Would suit 2 much better then our group of 3. Positive: The location was very central apart from the trek to pick up the key and take it back again, (really!). The car parking is some distance away, difficult when you have heavy bags. Negative: Double Sofa bed was lumpy and uncomfortable. Not really suited for an adult. Spare key was missing though it was supposed to be hanging up. Difficult when son wanted to go out later in the evening .

Home away from home Positive: The property was in a great location. Close to city center. It had everything needed to make it feel like home. Quite spacious for our toddler who was very happy. The staff was lovely and easy to communicate with. Negative: The dishes in the kitchen were not very clean especially the mugs but the apartment had all the cleaning products necessary so it's not an issue if you don't mind cleaning yourself.

The location is perfect and the hosts are in constant communication. We had a problem with the WiFi which took some time to resolve but in the end it was solved. The check in procedure, having to look for the keys at a store five minutes from the apartment makes it quite inconvenient, but instructions are clear. The location is great, walking distance from Liverpool’s main attractions.

Great location, easy access, friendly staff 👍👍

Pro. Great value. Easy walk to main areas. Clean, accessible, would stay here again no problem. Cons. Nothing to do with interior but very dark alleyway approach, not much street lighting in the surroundings. Be careful. Key drop off. The shop wasn't open and there was no drop box despite info to the contrary. Luckily someone was inside the shop and unlocked for me.

Our stay was incredible. The location was close to restaurants/pubs & Liverpool city centre only minutes away.

Positive: Clean, fresh , good location and great communication from the host.

Unfortunately arrived at property and it wasnt cleaned or prepared for my stay. Had to wait over 2 hours to re-check in. overall good place to stay.

The apartment looked like the pictures, and the hosts were very helpful when I needed something repaired.

Simple, modern accommodation in a brilliant location - exactly as it appears on the listing. The key pickup and dropoff is very clear and the location means your literally seconds walk away from places to eat and drink. Only downside which other people have mentioned is the slightly excessive amount of message you receive from the management company/host, but it's not a big deal.

El alojamiento estuvo bien, el único detalle fue que tienes que recoger y devolver las llaves en un lugar que está 10-15 minutos caminando del departamento

Great place and location!

Muy buen lugar !! Positive: Ubicación y superficie! Muy confortable. Negative: Faltan algunos utensilios “básicos”

No pienso volver a este sitio y tampoco lo recomiendo. Positive: Lo único rescatable es la ubicación, la vista de las habitaciones posteriores dan a un basurero, es un hotel impersonal, nadie te atiende. Negative: Apenas llegamos nos dimos cuenta que el sofá cama estaba roto, una persona tuvo que dormir en el suelo las dos noches, la ropa de cama sucia, sillones sucios, la vajilla sucia. Hicimos el reclamo para que nos pongan un sofá que funcione y nunca tuvimos respuesta, reclamamos una compensación tampoco, hasta la fecha, y ya pasaron 8 días. y no tenemos ninguna respuesta, enviamos un email con fotos video y no les importa, solo les interesa cobrar. Booking debería exigir soluciones para los clientes y no dejarnos en el limbo con los problemas que surgen en los hoteles.

Location is amazing with everything within walkable distance. Liverpool was spectacular and this place was a perfect choice for us. Although instructions were given in advance of where to pick up keys we found that the distance to the pick up point was inconvenient as it was more than 3 blocks away in an unfamiliar city that had to be maneuvered when arriving tired and disoriented. Finding somewhere closer would definitely improve the check in experience. The unit was extremely clean and modern. Sofa a bit worn but bed and bedding were great.

The flat is exactly as it appears in the photographs. Neighbours in the building were very friendly, and there is a small lift. The location is a side street close to a Co-op, cafés, takeaways, etc., with an uphill walk to fetch the keys from the shopkeeper (the process itself was easy). With regard to admin, there are more terms and conditions to agree to after the Airbnb payment is taken before they will accept your booking. Also, we were only there for the weekend and felt like there were too many automatic messages from “Charlie” - there is already a manual for the flat on a third-party website, so probably only need prompts for arrival and departure. The flat is simply furnished but it is all new and comfortable. The shower pressure is good and the mattress was very comfortable with nice quality linens. I visit Liverpool often and would be happy to stay here again. Renshaw Street Food Market and Café Tabac are great places to eat, so it was good to be near them this time.

Disappointing and very expensive student level accommodation Positive: Location was good and the property was clean Negative: Very clearly student accommodation and very expensive for that - around a month's rent for two nights. The bed was small and the sofa bed was uncomfortable. The duvet was thin and there was a constant humming sound in the building. We were told that the bedding was in the wardrobe but it was actually well under the bed and it took as a while to find it.

Positive: Quiet but very close to cafes, restaurants and convenience stores. Within easy walking distance of several interesting visitor attractions. Negative: We could not get the TV remote to work properly (perhaps new batteries needed). Could not get BBC channels. It would have been helpful to have some instructions for the cooker/microwave. There was no spare key at the property .

Stay itself was good , key situation let it down Positive: Clean and central to town Negative: Had big problems with key locations and great expense to collect

Die Unterkunft ist wie beschrieben. Sehr sauber, gute Aufteilung und trotz der zentralen Lage ruhig gelegen, dazu tolle Pubs und Restaurants in direkter Nähe. Einziger Kritikpunkt: der umständliche Check-in bzw. Check-out-Prozess. Kostet unnötig Zeit - hier besteht definitiv Luft nach oben. Ansonsten war das gesamte Team sehr freundlich, hilfsbereit und hat immer fix geantwortet. Sofern die Situation rund um die Schlüsselübergabe vereinfacht wird, komme ich gerne wieder!

Great location, check in and out incredibly tedious. Positive: Property was clean and in a good location. Building was quiet and not too noisy. Negative: The keys had to be collected from a shop 10 minutes away. We were sent two different addresses so we ended up having to walk to both to collect the keys which took a large amount of time. Once we received the keys, they had the number 104 on them even though there was no room with that number. We were sent a text with “4.40” and had to figure out that somehow meant room 40 when the keys had 104 written on them. We were never sent a message saying the room number was 40 so wasted more time when int he building trying to figure out the room number. When returning the keys we had to walk 10 minutes again to a different location and put them in a letterbox. We did this and received multiple phone calls and messages asking us why the keys weren’t returned when they had been returned and they just hadn’t checked.

Positive: Excellent service by the host team. Strategic location with nearby grocery shops and dining options available. Negative: None.

Accommodation comfortable but not worth the drama Positive: Accommodation comfortable and well appointed Negative: Before we would be given property address we had to pay non refundable “breakage fee” of £20. The keys to the accommodation had to be collected and returned from a store 9 minutes away . Very inconvenient .

Would stay again and would recommend to friends also very central but also away from the noise . Positive: The Appartment was excellent clean and bright and comfy everything was spotless don’t know what the heating was like as it was warm when we were there plenty of plates cups bowls and cutlery tea coffee sugar no decaf would have been nice and maybe some milk biscuits to have a wee cuppa on arrival plenty of towels and an iron and board we enjoyed our stay . Negative: There was a portable fan in Appartment but it didn’t work the Appartment was very warm at night this would have been nice to switch on I did contact the owner but they said it wasn’t part of the facilities but these wee touches mean a lot also the sofa bed could be a more comfy .

Positive: Era spazioso e luminoso Negative: Il divano letto non era stato già preparato come letto e lo abbiamo dovuto fare noi. Il copripiumino era sporco. L'affaccio era terribile sopra un piazzale con rifiuti. Per ricevere le chiavi dell'appartamento bisogna recarsi a un negozio a 10 minuti dal soggiorno dove ritirarle.

Great experience

Great apartment located in the centre of the city. Walkable commute to local restaurants, bars, and shops. Apartment had all the necessary amenities and the host is very responsive.

Ok.

Positive: Great location (walking distance to Concert Square and Lime Street train station), lovely apartment, everything you need. Easy to pick up keys on arrival and drop off on departure. Not a bad word to say.