Each review shows: source · star rating · date · guest comments. Reviews are grouped by traveler type. Persona ratings reflect the average score from guests in that category.
Great location. Property needs some maintenance, care and a clean.
Positive: Property is in a great location, beautiful views to the sea.
Negative: The bath didn’t have a working plug.
The floors were not clean.
No bathroom bin.
Most of the blind fasteners were broken which is a safety concern when with young children.
The pillows were hard and over stuffed with cheap material. Unable to use them. No adult or child could use the pillows.
One wardrobe was filled with a broken chair and other rubbish.
RebeccaBooking.comAug 2025
Great place, a few small tweaks would make it even better.
Positive: The location and views were amazing. The property was clean on arrival.
Negative: It would be great to have a washing machine and dishwasher. Especially in a 3 bed that sleeps 6. The coffee machine was also leaking. Missing some basics such as scissors and peeler. But 4 bottle openers. I’m all for getting the essentials 🤣 but as it’s a family place cooking and washing utilities would be good.
TaliaBooking.comApr 2025
The Puffins Nest was the perfect stay for our family holiday!
Positive: The Puffins Nest was the perfect stay for our family holiday! Comfortable beds, beautiful views and perfect location!
lindaBooking.comFeb 2025
Enjoyable stay
Positive: Fab location.
Cosy comfy beds.
Warm enough.
Negative: Pop up bath plug not working so could not take a bath which wasn’t good as my granddaughter loves a bath. Family of 5 adults with 18month old.
High chair and travel cot not provided.
No mirror in bathroom.
LaurieBooking.comOct 2024
Great family break. Enjoyed the location and the long walks along the beach.
Positive: Location promotes the property.
Size of accommodation.
Negative: No internet.
TV - Freeview box / Channel availability was poor.
Parking was not great at rear of property.
(We could have been blocked in by other cars)
CarolineBooking.comSep 2024
Disappointed as had really been looking forward to it - last family trip with elderly dad.
Positive: Location and space
Negative: No blinds on 2 of bedrooms so woke really early meaning exhausted not rested. Plug in bathroom broken so couldn’t have a bath - one of reasons booked. No mirror in bathroom so dad couldn’t shave. No accessible plug sockets in 2 bedroom so couldn’t charge phone or get ready in there. 1 of bedroom doors didn’t shut, the others were really stiff.
sharonBooking.comSep 2024
Disappointing,was assured that the broken item would have been replaced or repaired ,not the case
Positive: Fabulous location
Saw dolphins and view of castle
Easy access to town centre
Very quiet area
Negative: Stayed at the Puffins Nest for 2 nights with FamilyParking was tight with a large Jeep and difficult to navigate around a blind corner onto gravel.There was no garden to enjoy as described in the description Entry was easy up the metal stairs. Apartment was very spacious with a good size kitchen which had all the equipment we required for our stay. Only issue I would say is the hot water is extremely hot and could cause burns if not careful, the crockery needs to be updated as a lot of this was chipped. And the kitchen could do with a deep clean as there were areas that I felt was overlooked. Living room was very large, however there is a lack of comfy chairs / sofas, only 1 small 3 seater and a small arm chair, this would not be satisfactory for 6 people .. the table was beautiful but this was imposing in the room and felt it unnecessary and could be replaced with chairs or sofas to heighten comfort of stay. TV was limiting with just free view to watch and could not mirror from iPad as it’s not a smart TV..Netflix would have been good. Main master bedroom was large and spacious Other bedrooms, both rooms did not have blinds fitted, these were broken and could not be rehung. Despite previous reviews mentioning the broken blinds and emailing before I left with my concerns regarding the missing broken items these still had not been fixed which was very disappointing, hence the 3 star review given so had to hang a throw up at window. One of the beds would not accommodate 2 grown adults as this seemed to be a very large single, the other bed was a small double. Bathroom did not have a mirror nor did it have a blind fitted either. Plug in bath did not work so couldn’t have a bath. Only 1 toilet roll for 4 adults was supplied so had to purchase our own. when I messaged him and he assured me that all these items had been addressed and the broken items repaired or replaced none of these things had happened
Nature Lovers4.5 avg · 2 reviews
GuestAirbnbSep 2025
Perfect place as a based for walking the Northumberland coast and a nice place to relax at night. Fabulous views out to sea.
MatthewBooking.comJul 2024
Absolutely beautiful place in a beautiful location and stunning view
Positive: We really enjoyed our stay here ! The location is fantastic! The view is astonishing! We. Seen dolphins from the window on our first night, I would highly recommend !
Negative: I asked about the telescope and was told it was fully working and we could enjoy the views but we got there and it has been blocked and screwed in so you can’t look through, we did have to fit the blinds ourselves in one of the bedrooms as we arrived and there was nothing there. Plug sockets in the bedrooms are not easily accessible.
Pet Owners4.5 avg · 2 reviews
sandraBooking.comNov 2024
Shhhh ! Don't tell anybody about this beautiful place.
Positive: What more could we have asked for?
Great position.
We had our 2 dogs with us, so was excellent for walking almost on site.
Beautiful views.
Quiet position.
Car parking position Was easy.
All the rooms were great. Everything at hand.
Would definitely visit again.
Handy for the beach.
We didn't want to leave the beach behind.
Negative: N/a
JulieBooking.comJul 2024
Lovely place to retreat to and relax
Positive: The location was the best right next to the beach. Great for walks with the dog.
Accessibility Needs4.0 avg · 2 reviews
GuestAirbnbOct 2024
Stayed two nights at Puffins Nest. Stunning location, fabulous sea views, and within walking distance of all amenities.
The property was clean and tidy with a spotless bathroom, and comfy bed. However, just a few minor details let it down. There's no mirror in the bathroom, and no blind at the window, which even with opaque glass, doesnt make it very private when the light is super bright and you can't turn it off. A full length mirror and a plug socket near the small mirrors that were installed, would have been useful.
The fire escape style staircase to enter the property does bear a mention, and something to be aware of if you're taking a large suitcase, or have mobility issues.
Overall though, we had a fabulous stay, and would definitely book again.
GillianBooking.comAug 2023
Positive: Fab location, amazing views, spacious master bedroom
Negative: Had we been at full occupancy there would not have been enough comfortable seating for everyone (small 3 seater couch and 1 easy chair), lacking mirror in the bathroom previously mentioned in other reviews, stairs a bit steep and could be problematic for people with mobility issues - reasonable gap between metal stairs and wall of the building, no garden as such just very small area for car parking.
Friend Groups & Gatherings4.0 avg · 1 review
PhilipBooking.comOct 2025
Good time was had by all
Positive: Nice property- second time we’ve stayed
Negative: Metal stairs proved to be an issue this time for older members of the group
Couples4.5 avg · 1 review
RuthBooking.comOct 2025
A good stay in an excellent location. Could have been perfect with a little attention to detail.
Positive: N/A
Negative: Front windows very grubby, which was frustrating as the view was spectacular. Bath plug not working, so couldn't have a bath. Automatic bathroom light was a challenge, as it went out whilst i was in the shower, leaving me in complete darkness! I had to call my husband to open the bathroom door, so it came back on again! Minor detail but cupboards were being used to store old fixtures and fittings, broken chairs etc.,
Large Groups 8+4.0 avg · 1 review
AnnBooking.comAug 2025
Great few days in seahouses
Positive: View was amazing, comfortable accommodation
Negative: Hairdryer only blew cold air, 1 toilet roll for 6 people 🤔 only parking for 1 car
Remote Work Stay3.5 avg · 1 review
TanyaBooking.comJul 2025
We had a very enjoyable stay, the highlight was the wonderful views from the lounge windows.
Positive: Location and views were excellent. Accomodation was comfortable and met our needs.
Negative: Main issue was that the WIFI never worked for the duration of our visit .This meant that we had no TV at any point and unable to access work emails.We reported the faulty wifi many times and eventually a maintenance man visited the property.He advised there was nothing he could as the house was not connected to any wifi network. The maintenance man advised that he had previously visited the property to check on the same problem and was similarly unable to help as there was no wifi connection.He suspected but could not confirm that the wfi had been cut off by the provider. We can live without tv and wifi for a weekend but the property advertised it had tv and wifi but this was not the case at any point. Another small point the iron was not working.
Girls' Trip5.0 avg · 1 review
JackBooking.comSep 2023
Brilliant, great view, nice place to chill out in the evenings.
Positive: Space and view
Negative: Needs a mirror in the bathroom, from the girls, not me.
Holiday Gatherers0.5 avg · 1 review
steveBooking.comAug 2023
First impression was very poor and considering the amount paid did not represent value for money
Positive: The location was good
Negative: Broken chairs left in wardrobe leaving only four chairs when property was for six Xmas tree left in wardrobe dirty crockery insufficient crockery no bathroom mirror blind in bathroom fell down when closed bedroom blind broken cupboard door had to be wedged shut to avoid it hitting lightbulb two bedroom doors didn’t close properly and appeared not to fit frame outside safety light not working doormat full of sand stains on skirting board all showing insufficient cleaning and attention to detail pre arrival
Booking agent notified immediately and email response over weekend was swift but no action taken in spite of request for blinds chairs and safety light which was illuminating the outside metal stairway to be sorted
All Reviews3.7 avg · 81 reviews
JustineBooking.comOct 2026
Beachfront location
Positive: Superb location with sea view. Property 5 minutes from Seahouses town centre. Close to amenities and harbour.
Home from home with everything you need. Beautiful beaches and coastal walks. Used as a base to visit other places.
Negative: Property access to rear via metal staircase. Recommend taking a torch as it is very dark of a night. Could do with a rear light.
RobertBooking.comOct 2026
Lovely property in a great location
Positive: Great location on the sea front close enough to Seahouses to be able to walk
Wonderful sea view from the front rooms
Nicely appointed and comfortable. Quiet location as well. Great bathroom with a nice bath and shower. Plenty of space to store toiletries. Kitchen also nice and suited our needs for a short stay
Night lights in some electric sockets were really handy.
Negative: Something kicked in in the middle of night a few times causing a loud vibrating noise for several minutes at a time. Not sure what it was... possibly boiler and pipes.
Didn't like the automatic light in the bathroom. Didn't really want to be dazzled if nipping to the loo in the middle of the night or the light shutting off while soaking in the bath.
Pillows were alright, but softer options would have been nice... suit different preferences.
Entrance gateway is really narrow so you have to take extra care driving in. When driving out on to the main road, lines of sight are not very good. A well positioned mirror would be good to help drivers
I'm being picky here, but these are pointers to help take it from Very Good to Exceptional
JamesBooking.comOct 2026
Great location
Positive: location and the views
Negative: some of the furniture was tired and blinds not working
JayneBooking.comSep 2026
RuthBooking.comSep 2026
Good but could have been better with a little investment and attention to detail
Positive: The view.
The location.
The beds were very clean and comfortable.
Accommodation was reasonably well presented.
Negative: Sofa and chairs are very firm and quite uncomfortable.
No washing machine or dishwasher.
The metal steps to access the property are steep, a second handrail would benefit those with mobility issues.
No Blind in bathroom.
Found a pair of soiled underwear at the back of the wardrobe of 3rd bedroom.
JohnBooking.comSep 2026
Perfect, and in a great location
SamanthaBooking.comAug 2026
RICHARDBooking.comAug 2026
Positive: Location
Negative: Entrance3
JamesBooking.comAug 2026
LauraBooking.comJul 2026
Positive: Great location. Fantastic views. Very comfortable beds.
Negative: Directions took us to a different apartment so that needs to be changed on Google. When I asked a lady next door to where we were directed, she said that everyone who is looking for Puffins Nest always ends up in the wrong place.
The amenities stated there was an iron so I didn't iron any clothes. When I went to use the iron, it didn't work. When I contacted someone through the messaging system on here they were aware of this and had a new one on order. A little heads up would've been great as I had to ask the neighbour to borrow an iron. An email or message just to explain would of been better.
DeirdreBooking.comJul 2026
Positive: Location near beach and close to walk to centre of town
Negative: No washing machine and stairs into property not great for less mobile
HannahBooking.comJul 2026
MatthewBooking.comJul 2026
SophieBooking.comJul 2026
Great stay
Positive: Excellent view, great bath, comfy beds
Negative: Nothing
CarrollBooking.comJun 2026
Misleading advert and photos.
Positive: The view and the extremely comfortable beds
Negative: Rear metal steps into property.
Misleading advert that didn’t indicate an upstairs apartment and some horrendous stairs. No garden for upstairs flat. Big part of advert photos showed a large telescope that is not usable and likely never has been.
AngelaBooking.comMay 2026
Beautiful property fantastic views
Positive: The accommodation was beautiful, clean and quiet right next to seahouses town centre
Negative: Shame there wasn’t an outside sitting area
LeviBooking.comMay 2026
Great views and location! Clean and comfy
Positive: The view and the location are amazing! The views of the castle at sunset and access to the beach and shops is perfect! The beds were so comfy and the whole place was very clean and had good equipment in the kitchen.
Negative: I would suggest for a place with 3 double bedrooms an extra 2 seater sofa is needed at the very least as there isn't enough space to seat 6 in the living room. You need to replace the dining chairs, they are very weak and bent easily.
Also i would advertise more clearly the stairs at the back of the property are a full flight of metal stairs as we had someone with limited mobility and when i called the agent said there were a few steps at the back to get access to the flat, its quite precarious!
NicolaBooking.comMay 2026
We had a great stay with friends
Positive: Stunning view over the beach towards the Farne Islands and nice airy flat within walking distance of Seahouses
Negative: The pillows. Solid bolsters - very uncomfortable
Kitchen could have had some slightly newer pans and more of them. Very scratched teflon is not great to use
SarahBooking.comMay 2026
Positive: Wonderful view bright and airy very happy to have good heating as weather temp was unusually low for time if year and the nice fire was nice to come back to after blustery westher outside and not to have to pay additional fee.
Negative: Appreciate times are hard and overheads high, but couldn't help feel the place was just there as an income machine as just lots of little things were tired or missing, little touches that make a place "lovely" it seems a bit like they were just left, as long as its booked out it didn't matter, and its quite impersonal. A big one for us was the telescope clearly in all pictures, when it came down to the last couple of properties to book, we literally booked it as we knew the view if the islands, we also knew we couldnt do a boat trip due to having an anxious dog so.picked this in specifically to be able to look through the telescope and it wasnt even whole & didnt work. Appreciate its not listed in facilities but wouldn't have really expected it to be, but is a prominent feature in the photos.
EmilyBooking.comFeb 2026
Positive: Views location
Negative: Lock box was very hard to use
GuestAirbnbDec 2025
We arrived but not at the correct location, when we did eventually find the property, we couldn't access the property as the key safe was stiff and requires oiling. Almost taking our finger nails off trying to open it.\nOnce in the accommodation was fine, with plenty of space. Some of the products on offer such as the hairdryer, wouldn't fit due to the socket clearance and molded plugs. We brought some extra pillows as we'd read that others had issues, we brought extra toilet paper also, as this had been someones issue.\nParking wasn't a problem but they could do with better signage to the front to locate the property easier. Access via the stairs wouldn't be suitable for elderly or disabled.\n Despite these issues we'd stay again.
WilliamBooking.comOct 2025
Mixed experience
Positive: Bed was really comfortable, nice flat, great views and situated in superb location.
Negative: Not so good, no blind in bathroom, which was very uncomfortable when the light automatically comes on day or night! Not great.
Whilst having a shower light automatically turns off, again, it's not great.
No wifi details, so had to make contact which took a while to get resolved. Not a smart tv, so unable to log into netflix or prime account, in this day and age, I would have thought it would be an option.
Otherwise, it's OK.
ScottBooking.comSep 2025
Lovely flat in a great location. Could do a few things better
Positive: Location was fantastic, interior design was really well done
Negative: Trying to find even with google map was very difficult. Not well sign posted. Smelled like old person when we came in. We had to buy a candle and open windows. Vinyl flooring not the best in places.
AmandaBooking.comSep 2025
great location, amazing views. But overpriced asEquipment in kitchen and rest of apt only adequate.
Positive: Comfy beds. Amazing views of the coast. Great location.
Negative: Chipped crockery. Kitchen felt like unwanted equipment from soneones house rather than carefully selected for the apartment. Iron didn’t work properly. Parking slightly awkward. Big thing I didn’t like was the photo of a telescope in the window which looked like a real piece of equipment. It wasn’t and didn’t work and actually blocked the view out of the window. So it was really disappointing and I felt misled by the photo.
GuestAirbnbSep 2025
It’s a great spacious, comfortable flat, with amazing views.
ABooking.comSep 2025
RyanBooking.comSep 2025
StaceyBooking.comSep 2025
Positive: Location amazing
Negative: We use Host and Stay regularly as they are usually amazing properties but I’m surprised they manage this one. Certainly not up to their usual standards
It’s very tired and a little neglected e.g.
No main light in master bedroom (bulb broken)
3rd bedroom no blind on window, it was in the wardrobe and we were unable to put it up as fixtures broken
No blind in bathroom
No mirror in bathroom
Dining chairs one was broken
DouglassBooking.comAug 2025
A place with a view
Positive: Great location nice views place was nice and clean and easy to access with clear instructions. Beds were comfy and clean
Negative: Bath plug not working so bath not useable. Not enough pans to cook with
DeanBooking.comAug 2025
Crap
Positive: Bet poor
Negative: Cum stains on the bed sheets
JohnBooking.comAug 2025
MattBooking.comAug 2025
Wonderful location with fantastic views. Need to improve their responses and comms
Positive: Location and the fabulous sea view.
Negative: Chatbots replying badly to any questions I had about the property prior to arrival, including lying about the wifi having been repaired
GuestAirbnbJul 2025
Great location and fantastic view of the coast from Seahouses all up towards Bamburgh
JuliaBooking.comJun 2025
Amazing views and location
Positive: Amazing sea views and a great location. Sea walks across the road and an easy walk into Seahouses. We recommend eating at The Old Buoy Inn, which is very close.
Negative: See suggestions below.
dianeBooking.comJun 2025
GuestAirbnbJun 2025
Beautiful view, great location, comfortable beds, basic kitchen cookware.
The “exact” location link was off by 5 houses.
Advertised WiFi did not exist. Contacted host but received no response. Visiting from the US this cost us $$ to buy international data on our phones.
Several broken items that could easily be fixed to make it a 5 star property:
- no bathroom mirror
- I fixed the shade in front bedroom but no window shade in back bedroom
- dining chair bent/broken
- shower grout needs bleaching
- mildew smell in cabinet
- fresh paint needed in hallway and kitchen
- vinyl flooring coming up
AlanBooking.comJun 2025
Enjoyed the location and its view, spoilt by the things thatneed attention. Annoyed by the lack of internet etc
Positive: Position and view.
Negative: No internet, no tv. No instructions for them. No bathroom mirror. Only one toilet roll. Timer light in the bathroom was a problem. Dangerous to open the bathroom window. Main bedroom blind was broken. Main bedroom ceiling light did not work.
There were no details or instructions on how to work various items eg the internet, Tv etc. there were no pamphlets of local sights. There was no booklet providing details of local amenities eg doctors surgery, dentist, bus routes and timetable.
The staircase was dangerous and should be highlighted to advise for elderly or disabled users.
Too many e-mails with repeated ‘info’ and badly laid out. And we had tiring to get the entry code….it wasn’t provided when it said it would be.
PhilipBooking.comJun 2025
Best place I've stayed in Seahouses
Positive: Wonderful view! Beach literally only 1 minute from the door, Seahouses centre only a few minutes' walk away but no noise from traffic or people. Beds comfortable, slept well. Did I mention the view?
Negative: Several of the blinds and chairs were broken, but that didn't cause a problem. Given the fantastic view, it would have been better if the windows had been more recently washed. On the whole everything was fine for a couple nights' stay.
LyndsayBooking.comJun 2025
Great well equipped house. In a great location possible a number on the gate would make it easier to find.
Positive: Great location
Negative: Steep steps
MarkBooking.comMay 2025
Great location, needs wifi to be working and blind and mirrors to be fixed
Positive: The location was fantastic and the apartment was clean
Negative: There was no wifi, despite the host advising that there was. No matter what we did we were unable to connect to a wifi in the property. I am convinced that there was actually no broadband or the broadband was disconnected. Their was no blind in one of the smaller rooms and this had been called out on previous reviews, dating back to early 2024 and no mirror in the bathroom also referred to in previous reviews dating back to 2024
AmandaBooking.comMay 2025
Great location, good value for money, no WiFi, could be excellent with a bit of diy.
Positive: Excellent location, super views, great shower, good kitchen, nice sitting/dining room.
Easy access to Bamburgh, Seahouses, Farne Islands and Lindisfarne for day trips.
Negative: Couldn’t find a WiFi code. Apparently it should have been in the digital welcome park, but that section was blank. Phoned and messaged host for help but they just kept messaging to say it was in the welcome park! Very frustrating. Didn’t get resolved.
Also no bathroom mirror so difficult shaving, and no blind or curtain in the small bedroom.
AndrewBooking.comMay 2025
The location was great,quality of accommodation was good, fix a few basics and it would be excellent
Positive: We arrived at the venue at night and the street lighting was quite poor. We could not find the number of the property- number 21 and had to walk up and down the street trying to looking at other houses to work out which was 21. There was no easy marking at the end of the drive to indicate that was the property. Putting no.21 at the end of the drive would be helpful to future customers. Accessing the key was no problem and having the picture of the property was not enough to be 100% sure it was the correct one.
Negative: Put a number 21 at the end of the drive. The pots and pans were very greasy, they had not been properly washed and we could not get the oven to work. After buying provisions to make a cooked breakfast we could not cook it and had to go out. The third bedroom had a broken blind, so rendered the room useless as a bedroom for those wanting to lie in. The image of a lovely telescope was a disappointment as we could not use it , eyepiece was missing. It was a shame because the property is impressive, great location, comfy beds, has everything you need but the basics could be improved.
PhilipBooking.comMay 2025
o'DonnellBooking.comApr 2025
Positive: Location was excellent, short walk to town and beach, beach front location with Bamburgh castle in the distance. Accommodation was lovely and clean.
Negative: No window blind in the bathroom and one of the bedrooms, no mirror in the bathroom, no usable plug sockets in the bedrooms and living room.
GuestAirbnbApr 2025
Don't book this property. It was so bad we had to leave. To be fair, the view from the living room and one of the bedrooms was lovely and it was that view in the photos that convinced me to book. But there were so many things wrong that we just couldn't stay there. The property is hard to find and to get in you have to climb up what looks like a metal fire escape. It had dirty marks and scratches on walls and cracks in ceiling and some walls. The blind had fallen off window to bedroom and the neighbours can see right into the room. The microwave was broken and the only pot available had food burnt on to the bottom. There wasn't even a scourer so we could clean it first. There were exposed wires and the doors to the bedrooms didn't shut properly. No mirror or bin in bathroom. We lasted 2 nights out of 5. Even though I took photos AirBnB won't help me to get a refund and "Dale" is not a real person. They are a company called Host and Stay, which has failed to investigate my complaint.
HumphreyBooking.comMar 2025
GaryBooking.comMar 2025
GaryBooking.comFeb 2025
Overall we loved our stay, really easy instructions, polite friendly owners. Clean and fab location right on the sea fro
Positive: The property was great, good location comfortable beds, very cosy living/dining area. Really clean
Negative: A lot of the kitchen glasses/cutlery was dirty. No mirror in bathroom, or full length ones in property. The plug for bath didn’t work. In the big main bedroom we experienced really loud banging that went on a while from pipes in wardrobe in the middle of the night a hand full of times which made us really jump waking us up.
ColinBooking.comJan 2025
Avoid! This accommodation is badly maintained and managed!
Positive: The location is excellent,
Negative: Don’t be fooled by the stunning pictures, hardly anything works in this accommodation, its poorly maintained and poorly managed.
Upon our arrival, the entire first night we had no heating due to the batteries being dead in the thermostat (obviously the batteries weren’t checked before our arrival). The heating in the whole place is extremely unreliable which also impacts the hot water. When the heating is on, it creates a huge drilling noise through the pipes located within the wardrobe of the main bedroom – this kept us awake the whole second night so we just came home.
There were loads more issues we faced resulting in our early checkout which had PREVIOUSLY been reported to ‘Host & Stay’ via other guest’s reviews but they were never resolved ahead of our stay. That’s even though Host & Stay acknowledged the issues and appear to have provided reassurance that things would be dealt with.
These issues included:
The awful smell in the accommodation (we had to purchase air fresheners and keep the windows open).
Blinds being broken / missing in numerous rooms including bedroom (not even curtains!) and
bathroom.
Bath plug not working preventing anyone having a bath.
Windows in the whole place being filthy, spoiling the spectacular views.
TV - very old and glitchy with some of the main channels not working.
Flooring coming away in the hall causing a trip hazard.
Telescope which we were looking forward to use, is actually broken.
Pretty much every wall in the hall has marks on it and the ceiling is disgraceful
When we returned home, we notified Host & Stay through their complaints procedure. They even failed to respond within their own timescales and when they did, they dismissed my complaint because they claimed they didn’t have the opportunity to resolve all of the issues whilst we were there – that’s despite the fact that the vast majority of our issues, they had already been informed about months ago!
DawnBooking.comJan 2025
Positive: The position of the house with easy access to Seahouses and Bamburgh and a short stroll to the beach...looking out to the Farne Islands can't be beaten.
It was warm and comfortable and generally nicely decorated. Great shower!
Convenient parking.
Negative: The map is incorrect which made finding the place..in the dark take more than 30 minutes. Spoke to someone on the phone that clearly had the same (incorrect) map sent by email. That HAS to be sorted for your guests. There needs to be a name or number on the wall by the road.
The blind in the back bedroom was broken (not hanging) and reported by another reviewer.
Mirror in the bathroom was non-existent.
Felt that the welcome pack fell short of other places we've stayed. Just lacked the homely touch.
janetBooking.comNov 2024
PhilipBooking.comOct 2024
Had a great time in Seahouses and Bamburgh - love Northumberland
Positive: Very well appointed- very clean- lovely beds - great location
Negative: Metal steps
DavidBooking.comOct 2024
Nice town and great walks and good pubs
Positive: Location was outstanding
Negative: Parking with 2 cars was a problem especially with scaffolding erected next door on the driveway. The views were slightly spoiled as the windows were thick with sea salt. A way to clean them would have been appreciated
GarrethBooking.comOct 2024
Great location, very comfortable - would absolutely stay again!
Positive: The location was amazing, very comfortable beds. Everything available and working.
Negative: The walls are a bit scuffed and the electric sockets are very inconvenient as can’t fit a phone charger plug with wire hanging below which meant we damaged 2 charger wires and could only charge phones in the kitchen area.
NigelBooking.comOct 2024
Could be improved no end for very little outlay. Possibly just starting out and not got it right yet
Positive: Beds comfortable. Coffee, tea and milk sachets provided. View very good. Location very good. Water nice and hot. Additional oil heaters provided if cold. Nice and quiet (except for builders next door arriving at 8.00 to cut and lay patio stones!|) Fridge nice and clean.
Negative: Very dirty mat on entering-just throw it away and get a new one for a fiver!-first impressions! Flat smelt-dogs? No scented/odour air fresheners- opened windows for fresh air and windows were extremely dirty and mouldy. Couldnt have windows open therefore. Very few TV stations-it's autumn /winter, would like to watch TV in the evenings!! No BBC.channels. One teatowel provided for 3/ 4 days which had mould stains on it-not pleasant. only one hand towel between 3 adults but no washing machine. There were enough bath sheets however.Metal fire escape stairs to door. Not good for infirm!! Should make this clear.3rd bedroom had stained sheet we had to reverse and put top to bottom, revealing dirty stained mattress. No blind in bedroom on windowsill-despite previous occupier stating this. Telescope broken-just for show. No full or 3/4 length mirror. Could do with small bin in bathroom. No blinds or net in bathroom despite bath being right next to window and no control over automatic bathroom light. Took couple of days to work out central heating- could do with a folder with instructions and places to visit etc. Broken blind openers-safety concern for those with children. Very small
second and third bedrooms -really only for children or one adult- not a couple.
BonnieBooking.comSep 2024
Great little break away
Positive: The location is perfect. Apartment is very modern and beds are so comfy. The host kept in touch regularly with local information to do and see. Plenty of parking space for two big cars.
Negative: We weren’t aware of the stairs at the back of the property wasn’t good for my elderly mother but we managed over time.
HarrietBooking.comAug 2024
Very disappointing however location was great
Positive: Great location
Negative: Dirty windows, broken blinds, bathtub plug didn’t work. Dirty walls. No chopping board. Broken cutlery and loose handles on pots and pans.
MarjorieBooking.comAug 2024
Loved the location
Positive: The view
Negative: Fixtures and furnishings
StewartBooking.comJul 2024
Negative: No mirror in bathroom
Poor kitchen equipment
Payment for breakage insurance
GuestAirbnbJul 2024
Beautiful location and amazing views. Would 100% return.
SandraBooking.comJul 2024
danBooking.comJun 2024
Could be amazing, small touches / unfinished areas let it down a little
Positive: Location superb, comfortable bed, nice walking distance to town and beach, good car parking space, nice and quiet location
Negative: layer of sand under blanket on bed, poor finishes to flooring (ie carpet not meeting skirting, lino flooring damaged in places) pictures make it look better than reality (which appreciate is most hotels etc)
julieBooking.comJun 2024
Lovely stay in lovely location .
Positive: Perfect location, 10 mins walk (max) into seahouses, 30 mins walk into Bamburgh . Lovely views from property . Very clean and newly decorated.
Negative: Limited parking at back , large suv only just fit, steps up to property quite steep. Would struggle with large dog or elderly. Needs bathroom mirror
SamuelBooking.comJun 2024
Positive: The sea view
Negative: No welcome pack
CharlotteBooking.comJun 2024
Great location, good little village, boat trips and not too busy. Perfect....
Positive: The location was fantastic, you can sit and watch the waves from the armchair!
Beach is just across the road and only a couple of minutes walk to village centre. Perfect!
Negative: Big telescope in the photos, but not working...
JayneBooking.comJun 2024
suzanneBooking.comMay 2024
Perfect for us
Positive: Stunning location & breathtaking view. We had a really lovely stay
Negative: The Kitchen could have been more fully equipped with more plates / glasses / serveware & chopping boards etc but we managed.
Bathroom mirror would be good
More bedside lamps
But non of this hampered our enjoyment of this apartment
GuestAirbnbApr 2024
The apartment is in need of maintenance. There were too many things broken, not enough comfortable seating for the number of guests, poor cooking appliance, no blind in the bathroom, broken blind in the bedroom.
RyanBooking.comNov 2023
Can’t wait to go back
Positive: Well decorated
Fantastic location
Negative: Heating wasn’t working, plenty blankets and portable heaters on hand to use
GuestAirbnbNov 2023
Central heating didn't work, so freezing in the property, host would not resolve it or compensate us, couldnt soen one evening in property as so cold, wouldn't recommend, host unresponsive.
NikkiBooking.comNov 2023
A spacious well furnished apartment in a great location and with a stunning view.
Positive: Excellent location with a beautiful view, the interior was well presented with up to date colours and quality furniture. The beds were extremely comfortable. A spacious apartment, and well equipped kitchen with the complimentary coffee, tea and milks being a bonus. Private parking is a big plus too.
Negative: It was very stormy outside and 8 degrees but sadly we couldn’t get the central heating to work, we tried all the options and the radiators remained cold, so we had to use the two storage heaters provided, but sadly the plug point in the back bedroom didn’t allow the heater to be plugged in as it was at the back of the bed, so that was a cold room.
Also a lack of mirrors, the bathroom would definitely benefit from one, and I’d rather not have to climb and stand on the bed to reach the mirror in the master bedroom. Also shame the telescope doesn’t work and it’s just a prop.
HillaryBooking.comOct 2023
Positive: The location was amazing, with fantastic views of the coast and Bamburgh Castle. Beds and chairs were all very comfortable.
Negative: Unfortunately the heating didn't work, so we had to use the two electric heaters. And a very small note that we used up the two rolls of toilet paper provided, so it would have been good to have some spare in the cupboard.
PaulBooking.comOct 2023
GuestAirbnbOct 2023
We've been to Seahouses before so we were keen to stay by the beach. The Puffin's Nest was right on the seafront, with views looking out onto the beach and sea. It was really peaceful but also very close to walk into Seahouses itself - about 10 minutes I think. The flat was lovely and was easy to find. The parking was a little tricky, but I think that's probably due to my driving :-) Overall, it's a great place and we'd love to stay there again.
HallBooking.comOct 2023
HelenBooking.comOct 2023
Disappointed
Positive: The view
Negative: Smell of damp
Broken furniture
Lack of crockery
No mirror in rooms or too high in others
JohnBooking.comOct 2023
Superb location, two improvements needed to the property.
Positive: The view is absolutely perfect.
Negative: No wifi is a big disadvantage. There were no mirrors in the property (except in one bedroom where you would have had to stand opn the bed to use it).
janineBooking.comSep 2023
AlexandraBooking.comSep 2023
Lovely comfortable apartment and great views
Positive: The apartment was lovely, comfortable, clean and lovely views
Negative: Only one small issue with the bed in one of the rooms that faced the back of the property. It is sloped downwards so you slide to the bottom of the bed .
GuestAirbnbSep 2023
The location is stunning, a 10 minute walk to the centre of Seahouses and the beach is just over the road with a 5-10 min walk down to it. The apartment itself was nice but it needs work. The entry is via a set of steep metal stairs which my mother struggled with and we weren’t told of this in advance. There were scuffs and marks on a lot of the walls, the vacuum cleaner had exposed wires, one of the shower taps was loose and started to hang off, I found squished dead bugs on the main bedroom blind, the doors all scrape shut so we disturbed each other when getting up. I found cobwebs and dust behind a set of drawers in my room and on the bedside lamp, this didn’t help my allergies. We both had issues with the beds, we ended up sliding out of them, think this was due to the mattress and the sheets fabric. Raised all these issues with host and was promised someone would come and rectify but they didn’t. All in all, it’s a nice spot but it’s currently not worth the price being charged