Host & Stay | The Coach House, Apartment 2 — Guest Reviews

We loved the apartment. Very central, clean and had everything we needed. It was dog friendly which is always a bonus for us. It was very quiet and great location and 5 mins walk from the beach.

Excellent, large 2-bedroom apartment. Bright and airy. Good location for dog walking, beach and pier. Felt very new and good value for money. Parking at the rear slightly difficult to find and relatively early 10am checkout. However, would recommend.

Great place to stay. Everything close by. Coach house spacious and had everything we needed especially with 2 teens.

An excellent stay for my family and puppy. A lovely location and so peaceful.

We had a lovely stay here for new year, and even joined the new year dip in the sea. A lovely, comfortable property where we could relax together.

Loved our stay here! Clean, today and comfortable with great amenities nearby.

Positive: Check in online and entry key details all went very smoothly. Everything in the apartment worked perfectly, heating, hot water, showers etc... Good location for Saltburn centre and for the beach.

Apartment is lovely in a great location, excellent value for money Positive: Great location

Lovely flat in a great location Positive: Newly refurbished flat with two ensuite bedrooms and generous living area. Great location just minutes from the sea and centre of saltburn. Negative: Would have liked to be able to drop luggage off an hour early (the hotel on which it shares grounds were very accommodating about looking after it for me)

Positive: Clean, spacious. Well equipped if you wanted to cook. Dog friendly. Supermarket and eating near by Negative: Parking facilities are limited on sit looke.

The property was as listed, very clean & kitchen was well equipped. It is in an ideal spot for exploring the surrounding area.

Fabulous, First Class Dog Friendly accommodation Positive: Fabulous Location… everything you would need for a self catering stay. Beautifully done out and great value for money. Negative: Nothing

Great location, lovely property - but needs a new mattress! Positive: Property is in a great location, it was very clean and everything we needed was there. Nice and spacious too and handy having the hotel next door for a drink on the way home. Negative: The mattress in the main bedroom was pretty poor - very lumpy and definitely seen better days. Parking can be tricky now that Saltburn has double yellow lines on Marine Parade. We managed to squeeze in at the hotel itself, but we arrived on a Wednesday so presume you would struggle on a weekend. Also think there are too many emails coming from Host and Stay - still receiving them now :(

Great Place, just ignore the fact the hotel next tp it looks run down, but isnt

Beautiful apartment in a great location. Positive: Clear instructions & key codes sent the day before. Friendly staff at Saltburn House Hotel who also guided us in the right direction. Beautifully clean & well appointed apartment with 2 ensuite bedrooms. Negative: Everything was great.

Amazing flat so convenient for all that Saltburn has to offer

Negative: We would have liked a tumble dryer. It was a wet week and we needed to dry towels and clothes. The wifi didn’t work with the code we were supplied with, the hotel supplied us with their code and that was fine.

Lovely apartment with everything we needed. We had no issues at all and had a lovely stay. Thank you!

The appt was comfortable and spacious and clean. And the location was excellent.However, we were told we had 2 parking spaces. That was true but the position and shape of the car park meant it was impossible to park a second car. Also we had to get someone from the hotel to move their cars as we arrived at and left the car park as they blocked the entrance. The difficulty in parking was a big deal for us as it is so difficult to park in Saltburn. We were delighted to have off street parking but it proved too difficult.We were asked to leave the appt clean and tidy. However it was difficult to do any kind of clean because there was nothing to clean with.

Great location, great apartment with everything you’ll need. Very helpful and responsive support team too. Positive: Well furnished and appointed self contained apartment close to amenities, comfortable, clean and tidy. Negative: Can’t think of anything

We had a fantastic stay and couldn't have been happier with our choice. The accommodation completely exceeded our expectations in every way. Before we even arrived, the communication was seamless—we were provided with crystal-clear check-in instructions that made our arrival completely stress-free. The property itself was immaculate, comfortable, and beautifully maintained. The location was unbeatable, making it exceptionally easy to explore everything Saltburn has to offer, from the beach and historic pier to the local shops and eateries, all within convenient reach. We had a wonderful time and would highly recommend staying here to anyone visiting the area. We would gladly return in a heartbeat!

Great place perfectly placed at one end of the promenade, cross the road and you can view the whole bay. Parking was a bit tight and could be a lottery getting a space onsite but able to park right across from property if needed. Accommodation excellent and host was proactive in communicating.

Good place to stay for 2 couples. Very clean and tidy and kitchen area was well equipped. 2 parking spaces supposed to be allocated but came on a first come first served basis and is very tight for larger cars. One car had to be put on the road. Easily walkable to shops and restaurants.

Lovely apartment clean bright and great location Positive: Location and facilities were excellent Negative: Parking was tight

Lovely break away Positive: It is really close to the beach with free parking. This is great for small children, and is close to the park too. It is really clean and spacious and has cooking facilities and both rooms are ensuite. There are facilities to wash clothes too Negative: Some of the basic equipment is missing /could do with adding such as a frying pan, tin opener /bottle opener, bin bags, cooking oil. The hair dryer was missing, and the spot lights didn't work in one of the bedrooms. It didn't spoil our stay though just things to look at for the future. It's also really tricky to find when you arrive. Whilst there is on street parking generally, during our stay the road was closed to be resurfaced so we needed the car park and it took us a while to locate our building and car park. It may be worth adding in headboards for the beds too it doesn't really serve for any comfort

Had a wonderful stay in this lovely immaculate apartment, ideal for a short stay close to the beach, gardens, local shops, cafes etc. Was met on arrival by the delightful owner (by chance). Apt 2 is located on the first floor of the Coach House which is a separate building behind Saltburn House Hotel and approached by passing around the RH (southern) end of the hotel (not through the hotel). Parking is in the court yard between the hotel and the coach house but a recce on foot is suggested before trying to drive around the tight bends! Access to the Coach House is via a key pad locked door (signed Flats 1 & 2). Inside, a rather industrial steel staircase (required to meet fire regs) leads up to the first floor, but don't be put off! Then there is a door (no lock) leading to a corridor, with the door to Apt 2 & key box at the far end. Bedrooms are comfortable. En suite facilities are bijou but excellent. Kitchen super. Heating effective and quick. Overall highly recommended.

Great apartment would stay again Positive: It was super clean, comfy beds, everything you could need. Negative: Nothing

Apartment was gorgeous. It states parking for two cars, this isn’t the case. We managed to get one spot then basically had lot of stress trying to park the second car. Internet details were incorrect. Called host and stay was on hold for 30 mins then they cut the call. Very frustrating.

Lovely spacious flat, very clean and comfortable stay.

This apartment is lovely inside, new fixtures and well equipped. It’s accessed from the grounds of a hotel but is nicer than the hotel itself. We parked outside which is free and unrestricted. The apartment is comfortable and reasonably well equipped but could do with more pans for self catering. Milk in fridge, tea and coffee was a nice touch. The Tv runs via the WiFi and we had an issue as provided with the wrong network details. The host could not really advise as they’re an agency and not on site. Eventually we located the router and sorted it with the correct info. Location is good - short walk to the seafront one way or into the town the other - we didn’t need the car during our stay. Lovely park opposite. We would definitely return to this apartment.

Stayed with husband and mother and father in law . Tricky to find car park but free parking on the road opposite the hotel on main road not a problem. Apt behind hotel was easy to find and signposted. Apt was spotless and clean. Just as in photos. There was tea coffee and sugar but not sure if previous occupants but came in very handy ..great if supplied by host. Also bottlevof milk in fridge ..thank you . Beds comfy with 2 ensuite bathrooms with fluffy towels and toiletries . Although at the back of hotel and bar itvwas very quiet and didnt hear a peep We chatted to the cleaner on the check out who was lovely and kind .. ..we stayed bank holiday weekend and was lucky with the weather . Would i recommend ? Without a doubt ...5 star thank you .

Positive: Nice and spacious , close to everything but far enough away to be nice and quiet Negative: There were flies all over the apartment

Positive: Great apartment.Spacious and spotlessly clean. Good location.

We booked the accommodation last minute and were very pleased with our stay in Saltburn-by-Sea. All the rooms are newly decorated, clean and tidy. The location is very handy, nearby the steps down to the beach. Surprisingly, for such a central location the nights were very quiet and undisturbed (we had slight difficulty finding the building and car park as they are tucked away behind the Saltburn Hotel). Wouldn’t hesitate to recommend a stay at the Coach House and look forward to returning.

Positive: Lovely, modern, light and clean. Very comfortable bed and complimentary little shower gels, soaps etc... Great place and would stay again Negative: Heating was not very clear to work out but staff happy to come and help.

Location was good and plenty of space with two nice en-suite bedrooms. Disappointed about heating pr Negative: We had issues with the heating and plug sockets not working in kitchen. I sent a reply to Host and Stay. Lighting in lounge either too bright or too dull.

We loved everything, at first we thought it might be noisy because we were tucked behind the hotel with a busy bar, but do not let that put you off. it was very peaceful and the accommodation is very clean and beautifully presented. it has everything we needed. The location was spot on, the coastline is stunning and we ate breakfast at Rapps, which we highly recommend. My only criticism is, like all accommodation it would be nicer to have a 3pm check in and 11am check out, especially on a Sunday. However, the current times would not put us off booking in the future. The beds were especially a high point, very comfortable.

Really well equipped. extremely clean. everything we needed. the access is a bit tricky as its around the back of the hotel. we called into the hotel and the man was really helpful. walking distance to some restaurants. communication was great except for how to find the venue. would definitely recommend

Good location, clean & modern 2 bed apartment both with ensuite.

AWFUL- DO NOT BOOK WITH HOST & STAY! Positive: The Apartment itself was clean, spacious and close to the centre of town & the sea front. Negative: See our full review on Trust Pilot and Google: DO NOT BOOK WITH HOST & STAY! We made a mistake of selecting 'book now' when reserving- after contacting them EIGHT MONTHS before arrival and asking for a refund to rebook, with the pay later option they refused. Then in the week before arrival we were given no option but to take out their contents insurance for an additional £30 when we already had our own travel insurance! Then two days after arrival we were awoken at 9am by loud drilling and hammering from the flat below, which the owners had decided to renovate without any notice given to us. This carried on all day from 9am-5pm EVERY day for the rest of our stay! No apology, not even someone to check if we were being disturbed by the work- just workmen, building materials and dust all around the main entrance every time we'd had to leave the Apartment because it was intolerable staying inside! Not wanting to spend part of precious time off complaining and in continuous back and forth communications with Host & Stay, we chose to wait until we returned from our holiday to contact them. Beyond receiving bland platitudes from what was clearly an AI Customer Service Bot, Host & Stay certainly don't care and offered nothing in compensation! There customer service is appalling and we strongly urge anyone wanting to book a holiday on the East Coast to avoid booking with them if they can. Such a disappointing experience from start to finish!

Very clean and well equipped accommodation Good location near to shops and restaurants and sea front Would definitely recommend to family and friends and will stay there again

Excellent location. Well equipped. Very well appointed and beautifully furnished. Very impressed.

a lovely renovated apartment, in a central location. don't be fooled by the tired looking exterior of the adjacent hotel. inside is fully renovated and well equipped.

To be honest, I am incredibly disappointed and frustrated. From trying to find the property to departure, it has been an absolute nightmare. Property is lovely inside but floors filthy, layer of dust everywhere and damage to a number of areas (toilet seat, flooring, taps, damp on ceiling etc). Rooms freezing so couldn’t sleep. Heating resets regularly. Finding it was a nightmare. Lockbox very stiff and difficult to open / close. Awaiting complaints investigation to which has been thorough so far.

The property was a lovely clean spacious apartment, great location and accessibility straight down to the beach. Really nice modern bathrooms and kitchen

Fantastic location, only a few minutes walk to the beach. Apartment was very clean. Beds were quite uncomfortable, and both showers did not drain well and so showers had to be very fast to avoid them overflowing. The description states fully equipped kitchen. This was not the case- no cooking utensils and very limited pans. Fine if you are going to eat out or have take away, but an issue if you were trying to cook. Having said that, the location was fantastic and we would go back again.

Coach house accommodation which has been renovated to a high standard. Spotlessly clean and decoratively pleasing. Comfortable for 4, acres of space for 2. Beds were very comfortable. Slightly alarmed on arrival to see proximity to pub/hotel but very, very quiet. Parking was a little confusing and when we did work it out we opted for on-street parking behind the accommodation which was fine. Would certainly stay again.

We had a lovely stay, apartment was spotless and looked newly renovated

We had a lovely stay in the apartment . Great location for us in saltburn . A bonus to have parking too. Would highly recommend

The place is newly decorated and pristine. Was tricky to locate but once inside we were delighted and would definitely book again.