Host & Stay | The Birds Nest — Guest Reviews

Very small apartment difficult to get to opposite side of bed due to low roof. Tv too high on wall to view without difficulty from current sofa position not enough space to be comfortable for two adults and a very small dog

Very poor clothes space.washing machine,but how to dry, poor kitchen utensils,terrible sewage smell Negative: Don’t say NO DOGS ,when giving information about the apartment,when DOGS are allowed, I have serious breathing issues, terrible smell of sewage all week, should be more transparent about details, very poor,

Could be improved Positive: The closeness to the town and the view and the comfy bed Negative: The smell of the drains , the very dirty carpet ,the very dusty surfaces , the crumbs from a previous guest on the sofa and the dog hair everywhere

We stayed at the birds nest for mine and my partners anniversary, it was the most beautiful little flat, super cosy and close to the heart of Whitby! Dale was super helpful and gave lots of information and recommendations, would definitely stay again 🩷x

Really great stay at birds nest with my partner and sausage dog, loved it cosy, cute little apartment with everything you need and hardly a 10 min walk into whitby centre which is just great. Will likely be back and rdcommend alot! Spotlessly clean, warm and lovely views of the water. Great shower to, love whitby!

Die Wohnung ist klein und eigentlich für 2 Personen zum Wohlfühlen geeignet. Leider war die Wohnung sehr schmutzig. Die Oberflächen waren schmierig, auf dem Boden waren Haare, das Sofa krümelig. In den Schränken waren die Ablagen unsauber. Die Lampen eingestaubt. Auf die Reklamation wurde verspätet reagiert. Eine sorgfältige Grundreinigung wäre notwendig. Die Lage ist sehr gut und Whitby hat viel zu bieten. Für die Kaution, die zwingend zu entrichten ist, müssen noch 10 Pfund Bearbeitungsgebühr bezahlt werden. Das hat uns auch gestört.

I found the place itself lovely, I'm not good with stairs so was really disappointed by so many. the weekend we stayed there seemed to be alot of cars speeding up and down throughout the night. at one point a car was being chased by the police. the place was clean and cosy and I would recommend if your able bodied.

Perfect little seaside retreat. Positive: The quaint feel of the attic space apartment was perfect for us. It felt cosy and was perfect for a couple. The walk into Whitby was quick and easy, with many amenities on the doorstep. The guidebook helped with some suggestions of places to visit and we enjoyed two wonderful meals: Abbey Harbour and Moon and Sixpence, as well as delicious cocktails at Cafe Montmarte. All in all, a wonderful break, where we would be happy to stay again. Negative: For some people, the sloped ceiling might be a problem but it was all part of the fun of an attic studio stay for us.

Positive: Location,price ,onsite parking and layout of apartment Negative: Nothing to dislike really

Central and perfect for a couple wanting to explore Positive: It was very close to the town. The accommodation itself is ideal for a couple wishing to explore. The parking space can be a little awkward if you have a big car but that said, it was safe and at night it’s very well lit. Negative: Nothing to report. However, I feel the cleaning staff could pay a little more attention to detail.

Positive: Tolle Lage, tolle Wohnung mit großer Küche. Negative: Starker Geruch aus der Dusche.

A fantastic stay, clean and in the centre of Whitby. Well worth the money, host always messaged back promptly. Clear instructions of how to get in with key code box. The only thing I would say is the car space is quite small, we have a camper van and did manage to get it on. (We should have asked before about it a camper van that’s our fault) But I can see why people find it difficult. Allthough great to actually have a free parking with the accommodation. We would highly recommend and we will definitely be back. The bed was so comfy and we had everything we needed. Thank you

Had good week with good walks and good choice of food around thanks Positive: Location for Whitby great. Negative: The apartment could have been cleaner. Access stairs and lobby needed a good clean.

Just ok Negative: Bathroom smells,Fan dirty,Bed could be better positioned.

Cosy short stay Positive: Cosy, well designed space. Parking space on site. Negative: Communal areas and substandard bed and pillows

Amazing apartment, amazing location Positive: The property was very clean and in the perfect location. The inside of the property was very well furnished, everything was really comfortable with loads of room so we didn't feel cramped. Negative: There was only a small number of small issues we had with the room, nothing that had any effect on the stay at all.

Came for a change of scenery and rest and it worked, along with good weather... Negative: had a job getting the key out of the lock box

Enjoyable Positive: Location / ease / decor Negative: Parking second time we've stayed and the parking spot is difficult at the best of times but on both occasions the person in the parking sport adjacent has diagonal parked and made it almost impossible to park. Not the owners fault but maybe so notification could be provided to the other property owners to make a note to guests to be a little considerate Also a lack of drinking glasses up to other properties we have visited.

Lovely stay at Birds Nest Whitby Positive: Great location, comfortable and spacious with good amenities Negative: The parking space was s very tight to navigate when other cars are parked.

We had a very nice stay at the apartment! ☺️ Just a few things were a bit disappointing. The parking space is super tiny. At our arrival there was a very big car at the space next to hours and was partly using our space as well, so that we had to wait until the person drove away. When we came into the flat it smelled disgustingly, like drain which came from the shower. That smell didn‘t disappear over our stay. The kitchen is partly equipped but the pots are way to small even to cook spaghetti for only 2 people. The bed is alright but you can feel the springs, so the mattress seems kinda old. Other than that it is super cozy and the view of the harbour is amazing! ☺️

Such a beautiful property in such a gorgeous location, thank you for our stay, the host was wonderful

Conveniently located apartment, very smart and good location. Positive: Great location and views. Very smart. Well equipped with most things you would need. To note that it is a second floor apartment without a lift so you need to be fine with stairs. Negative: It was very hot (we were there during a heatwave) and it's a top floor attic apartment which makes it hotter. I knew there was no aircon but a fan would have been very helpful and cheap to add, so would recommend the owners buy one. The heat also made it noisier as you had to have windows open which added to the noise as the seagulls are surprisingly noisy (imagine this applies anywhere in Whitby though). So a lovely apartment most of the year but wouldn't recommend during a heatwave unless the owners provide a fan.

Fantastic location. Clean apartment with everything required for our stay. Charlie the host was responsive with messages and super helpful. Highly recommend The Birds Nest A*

Great little bolthole! Positive: The location was good for us but is a 20 min walk into town down one flat road whilst passing lots of dog-friendly pubs. The internal space and general cleanliness along with great kitchen facilities were a positive. Nice dog walking track over the bridge to the rear. Even though the place is dog-friendly there was no doggy odour at all. Negative: Suggestions not criticisms... the bed particularly the mattress needs replacing... the springs could be felt when lay down. The bathroom would benefit from a couple of hooks to hang towels. There is also a smell coming from the drains in the bathroom... I think I'm probably not the first to mention it. Lastly, one of the keys to the outside door doesn't work - just in case you didn't already know. For information for other guests - as the apartment is a loft conversion there are the obvious height issues along with many stairs to climb to gain access.

Lovely accommodation for two people, ideally located for Whitby and the surrounding area. It had a modern feel, great vi Positive: Well organised and gave us everything we needed for our holiday. Ideal location for pretty much everything. Negative: Sometime we’d bang our heads on the low ceiling and there was always a funny smell coming from the bathroom like a stink bomb had gone off, so we kept the window open all the time.

Positive: Poza wadami, reszta doprawdy na wysokim poziomie Dziękuję Nie posiadam zdjęć obiektu. Negative: Jakość wyposażenia, patelnie.garnki.wg.mnie fo wymiany. Poziom czystości zgodnie z wcześniejszym opisem.poszwa podarta.

Positive: Location Quiet Having a parking bay View Negative: Could do with a new set of non stick pans and frying pan or just buy a cheap air fryer Black out blinds Was a sewer smell coming from the bathroom

East Coast Break Positive: Good location to Whitby town and facilities Negative: As a 72 year old with bad knees, the 'attic' location was a bit difficult and the sloping roof was somewhat annoying having to stoop to get round the bed.

A few days here was lovely Positive: It was a lovely few days in Whitby and the accommodation was pretty much what we expected. We knew it was small, but we just wanted a few days away and the birds nest was perfect for this. It is small and you need to be careful of the low walls in the bedroom but for a few days it was perfect and having parking made it even better.

Just went to relax and chill out and it went to plan.... Positive: none Negative: none

Ideal for a couple to enjoy Whitby Positive: Great location Negative: Nothing

Great location! Easy to find. Seamless check in and instructions. Cute studio apartment which was fine for 2 nights. Anything longer it may need some tweaks. Lower ceilings did make it a little difficult navigating around the bed. Kitchen was lacking in knives and coffee! Photos showed a coffee machine but there was not one in the apartment. No instant coffee or decaf tea options either. Overall, good choice for 2 nights in Whitby town, walking distance to everything you needed and parking too!

Great location, wouldn’t stay here again due to issues mentioned which is a shame as they could all be addressed. Excell Positive: Birds Nest was bright and modern exactly like the photos with in a great location. Negative: The bathroom smells like sewage from the drains and being with the open plan layout this was not great at all, the slide door didn’t close properly so rattled with the bathroom window open. The boiler would made a rattling booming sound that happened all through the night which disturbed our sleep. There was no where to hang coats, coat hooks needed in the entry area. There are 2 windows in the bedroom with no blinds on so very light in the morning. The entry area needed a good clean as the little window cill was thick with dust and the carpets were dirty which was our first impression. Birds nest was clean however the bathroom bin was full on arrival with wipes maybe from the cleaner. We also had no towels so had to contact Charlie from H&S to arrange delivery which we got later that day. Parking space was tight but we have a big car and could park (skills required) although the glass bottle bin was full which was next to our car so did keep checking that as was concerned something could fall on the car.

Relaxing Positive: Bed was lovely - please let me know where the mattress was from and type!! Negative: The people staying the sweet shop made it impossible for us to park in the Birds Nest spot on Saturday evening its a tight parking spot anyway but if they park diagonally then its impossible

Great place, great location, Clean and modern . Positive: Really nice place. Easy to find and great location. Clean modern and suited our needs Negative: Nothing really it was what we expected. . Only thing I could say the parking was a little tricky to get out of also the boiler was a little noisy,but would NOT put me off staying again.

The Birds Nest was a lovely place, it looked exactly like the photos. It was very clean and very tidy. Check in was easy and it was in a great location - would stay here again

Great place for a short stay Positive: Apartment came with parking and was a short walk from town. Negative: Nowhere to hang wet coats - weather was bad and there is plenty of room to put coat hooks by door for this purpose.

Enjoyed my short stay ( 2 nights ) any longer would have been challenging due to limited space . Positive: Cute flat , comfy sofa . Close to town + easy to find . Heating easy to control + space warmed up quickly . Tea / coffee / sugar / milk provided . Small amount of prepack toiletries provided . Check in info provided in a timely manner . Negative: Main rain shower head cracked , black mould on accessory shower head . Strong bad drain smell in flat , looking back through reviews can see this has been mentioned before quite consistently but not addressed . No washing up liquid provided . Space around bed difficult to navigate due to reduced headroom , I appreciate this cant be remedied but certain people could find this very tricky .

Positive: How close it was to the town Negative: The smell of the drains in the room and the room layout

Lovely place, perfectly situated in Whitby where a 10min walk put you in the centre. Couldn’t complain about any aspect of The Birds Nest. Very well equipped and spotlessly clean. Would definitely stay there again. Thank you

Great weekend minus the rain Positive: Cosy, parking facilities, central location Negative: Due to the storm a little noisy.

Great location, excellent communications throughout, both before arrival and during our stay. Very clean and decent facilities including private car parking space, which is a real bonus given the central location. Ceiling height a bit tricky around the bed (sloping in the roof space) - crouching down as getting in and around the bed was not ideal Overall recommended

Not very well equipped, no oven gloves provided, chipped cereal bowl. Positive: Clean and modern apartment, small but convenient to centre of Whitby Negative: The bedroom area being under the eaves, you had to bend over to walk around the bed continually knocking your head on the ceilings or catching your legs on the bed. Unpleasant smell coming from basin in bathroom

Nice break Positive: Great place and location. Very clean and well set up for what we needed. Negative: TV was a little high for me to watch as it hurt my neck, had my Ipad so just went into bedroom.

Pirate weekend Positive: We had a great stay, the place is in easy walking distance from the sea front/shops A great use of space

Der Aufenthalt war fürchterlich. Es roch sehr schlecht und alles war dreckig, der Teppich, die Handtücher hatte wahrscheinlich schon jemand benutzt. Auf jeden Fall nicht sauber gewaschen, das Bettzeug unbrauchbar. Wir haben fünf Nächte bezahlt und sind nach einer Nacht geflohen und haben uns eine andere Unterkunft gesucht. Dafür ist der Urlaub wirklich zu kostbar . Nie wieder.

Great location Positive: The location is brilliant, ideal base for staying in whitby and for touring, modern and airy apartment with parking. Negative: Place needs a deep clean, base on the bed needs replacing, every time you turn over during the night it creaks

Check in was fine good communication. Great location, sadly the smell of drains in the apartment was shocking. Entrance didn’t give the best first impression. Dirty carpet and just needs a good hoovering. The ceilings are low in bed area so constantly banging head or back moving around from far side. It’s not the best place we’ve ever stayed but the location is good. Kitchen would benefit from a clean of utensils and cooker. Chipped plate which broke when picking it up it was like it had been placed already broken waiting for the next person. Parking is fine but would be hard to get out or in if a car was to park in the next space. Forearmed is forewarned so if you go expecting the above you will be fine.

Peaceful Positive: Clean and tidy, great location.

Nice Location Positive: Location Negative: Sloping roof over bed No shelf in shower/bathroom Julie balcony window let far too much light in early morning disturbing sleep Wardrobe very small with only a few hangers meaning had to leave quite a lot in suitcase High tv mounting led to neck ache looking up Needed a fan as was very hot Parking space very tight

Very enjoyable for short trip we will be back Positive: It was modern , ok for few days away , furnishings were nice . Ten minutes walk to centre on the flat no hills. Parking is a huge bonus in Whitby Negative: Space above bed was a nightmare to navigate as I’m quite tall , very little space to put clothes . No draws and wardrobe was like small child’s .

Lovely little flat! Fairly small but perfect for a few days away. Hosts were very informative. Easy check in and out. Great location - 10 min walk to Whitby centre. Would happily stay again. Just to note - car parking space quite tight - large cars may struggle :)

Positive: Clean . Good location Negative: The position of the bed. Had to bend under the eaves to get in. Not really suitable for elderly. Should state that it had 2 flights of stairs

Great location but don’t expect to prepare any food in the property Positive: Great location. Street is fairly quiet but the centre of Whitby is a pleasant walk away. Lovely views to the abbey. Negative: Parking space only suits a small car. Coffee machine in photos has been removed and no coffee provided upon arrival. Hairdryer was missing. “Fully equipped kitchen” had only one kitchen knife - a bread knife - and one teaspoon; perhaps this was why I was sent advertising for a private chef? Bathroom drains have a very strong smell.

Positive: Ideally located for the centre of Whitby Negative: Not too struck on the low ceilings around the bed, not moaning as I was aware before I went but still becomes an obstacle when caught short at 4:00am! 😂

perfect apart from the television to high on the wall, get a bit of neck ache.... Positive: location was perfect been before so was happy with the allround package.. Negative: as said above been before so nothing to fault

No parking space available as suggested in the description, as the space was occupied by another car our entire stay. Customer service was not helpful with this issue and we had to find alternative parking away from the accommodation. Slight stains on the bed sheets and a bad smell upon arrival. Overall not worth the price they charge, would suggest finding alternative accommodation.

We had a great time, very central location, beautiful area.

Had a lovely time in Whitby. Location is close to the harbour and having somewhere to park was a bonus. Plenty of room for a small car. Accommodation was comfortable and cosy. Lots of windows with light paper blinds so it was difficult to sleep late in the morning. But the seagulls woke us up anyway!!! Would definitely recommend.

Positive: Location was ideal . 10 minute walk from the centre of Whitby and the restaurant we had booked . Quiet location/roads . Nice view from the window . Room was generally very clean and tidy . Modern decor . Although we didn’t use any as we only stayed one night , kitchen facilities all looked spot on . Instant coffees / tea and milk was a nice touch . Would stay again :) Negative: Nothing Major , big shower head had a crack in the centre so didn’t work properly. Bathroom was a bit tight for space but that was expected and manageable. I noticed there was a few suspicious looking stains on the Sofa however I didn’t take a close look . Overall a very nice apartment .

thank you for a lovely stay. great apartment in an good location. apartment was really comfy and homely and will defitne

As many other reviews say, parking space is tight but nothing can really be done about it and was fine for us :) Lovely place to stay very convenient place,

Great location Positive: The apartment was compact, and there were plenty of kitchen utensils and equipment Negative: The bedroom has very low eaves, which caused you to bang your head constantly. There is not enough storage space to keep clothes. Would advise an additional wardrobe. Also, may a coat rack be added in the hallway. Their are two flights of steps leading up to the flat, I wouldn't recommend this for elderly people.

Nice stay but just sort out the drains smell. Positive: Good location and nicely decorated. Bed was comfy. Negative: Bathroom very small but adequate for a couple of nights stay. Unfortunately there was a really bad smell when we entered the apartment. It was like bad drains. I think a plumber needs to investigate where the smell originates. Like a sewerage smell and was overpowering so we didn’t want to spend too much time in the room. It’s a nice apartment but this really needs addressing. Kitchen area was good and well equipped. Parking space too small for our car so parked by the bins.

It was good just slightly deterred by the bathroom aroma and tiny parking space. Positive: The location was good. Heating worked well. Nice decor/ carpets. Interesting layout uses the available space well… but mind your head. Lots of cooking/ dinning stuff provided. Included tea coffee and sugar plus salt. Wine fridge as well but did not seem to work. Internet worked well. Shower was very good. Negative: Unfortunate aroma in the toilet/ bathroom. We had to buy air freshener. The toilet seat was misaligned at 1st but I managed to nudge it position. It was good to have a parking space but it’s very small and tight. My car was blocked in for at least 24 hours by a car not parked in an allocated space. The heating boiler also boomed at times which was a little disconcerting. The oven trays and grille were a little yucky but then there was no way of cleaning them other than regular washing up liquid and dish cloth.

Very comfy, not far from town and very quiet Positive: Clean, comfy, easy access to wireless Negative: Low ceiling in bedroom. Info didn't say if you had a washing machine, or micowave

We had a lovely stay. The flat is ideally located for walking to the shops and restaurants along the harbour.

Check the comment above regarding the boiler Positive: Small but comfortable, good location. The boiler needs looking at, when on it is vibrating when pumping the water around the heating and the boiler is vibrating the wall quite badly.

Good stay Positive: Location Negative: Sloping ceiling But not much you can do about that😂

Nice stay Positive: Very clean and modern, good location, quiet. good communication Negative: Only 2 cups provided one of which was cracked, minimal kitchen accessories. Rusty toilet roll holder and a drainy smell from the bathroom if the door/window was left shut.

Nice clean apartment, 5 minutes walk into Whitby centre. Great Comms from the host, would definitely stay again

stay was very good, weather not to good but made the best of it Positive: location good Negative: very bad, smell from the shower room we kept the door closed and the roof light open. drains need cleaning,

Would stay there again, clean , good location , nice view .

Previously good apartment missing essential items that are advertised but not actually there, complained but no action f Positive: The property was clearly once a great but small apartment, located a 5/10min walk from the centre of Whitby, parking is included but there is a height restriction my discovery and roof tent only just got in. Negative: The advert is simply not accurate and this isn’t really acceptable, it’s not clear there is an additional £20 insurance, there isn’t a coffee machine, hairdryer, drying rail or any toiletries not even soap to wash your hands.

On the whole the location was great, being so close to the centre plus other attractions. Walking distance. The parking is really tough, it should say in description that for a small car only. The signage and door number could do with updating to make more clear. The apartment did smell a little on arrival of stagnant water, we bleached every day and it did stay away. Not sure what they could have done as we did notice every street in Whitby had drains that were blocked. Very limited cutlery, only a bread knife to chop,cut things. We did enjoy it and were able to cope with what they had. Just missed little touches like cleaning the velux windows, moping the floor, crumbs all over the sofa, stained mugs. Just felt like it could do with a deep clean and some fresh mugs etc. Good location which helped as once I had managed to park the car I didn’t fancy moving it again. We were lucky that the parking space next to ours had a small car and was understanding.

We managed okay but poor attention to detail. Positive: Good location and comfortable. Negative: Difficult to find the property. The address we were given on the booking confirmation/directions was number 8 but the property was actually number 6. The sign for the property was very hidden. The 2 apartment doors were not numbered so we had to try both doors. Poor kitchen utensils, everything to thrown into a draw and not organised. Cups and plates were dirty. Only saucepans, no frying pan which is quite a common item needed for breakfast. No washing up liquid provided, which would explain why the things in the cupboard were dirty.

Great location only a short walk into the centre of Whitby Very clean and good communication from the host

had a great time away with host and stay, would recommend 👌

Positive: The property was lovely- light and airy. Perfect location and within a short walking distance of all amenities. Access to the property was easy with really clear instructions. Negative: The parking situation was terrible! The bay is more like half a bay and would only accommodate the smallest of cars. I had to move three giant industrial wheeley bins, just to be able to get out! As well as this, I was sent three separate addresses for the property. This was confusing.

Birds nest,whitby. Positive: Location is excellent Negative: Smell of sewerage on arrival in the flat, used a drain cleaner in toilet, shower and basin that seemed to solve the problem. Comfier couch would be good.

not good Positive: location was good Negative: 7 days of smelling sewage in property had to open all windows

Good location easy 5-10 min walk to shops and restaurants. Apartment very compact but had all you needed. Bedroom area has quite a low sloping roof. Nice and quiet.

Very very disappointing, I am confused by all the positive reviews. Pros: - good location & easy to check in - had potential to be a nice space if it was clean Cons: - smelt awful when we arrived - unclean, dust everywhere, foil left in the oven, food all over the floor - hairdryer set on fire, not only did the host not seem to care about this as an electrical hazard, but they did not replace it even though we asked multiple times. They actually said they had replaced it at one point but they hadn’t - communication was very slow, when reporting incident with hairdryer and reporting cleaning issues, it took a long time to get any response - towels had holes in them - fees unclear up front, added on an additional £25 or the option of transferring them £250 (?!) as an insurance fee, with an admin fee to get it back, makes the property appear good value but it’s not in reality - bed is under eaves which are very low for anyone who isn’t very short Would absolutely not recommend

The place was lovely and located in the perfect spot. However, some basic essentials were missing from the property. We only had 1 bread knife to use for any food prep which wasn’t ideal, also no oven gloves so had to use the tea towel to get things out the oven. Also the hairdryer was broken and completely unusable. Apart from this everything was great!

Great location and easy to find. Parking space is a little bit tight however it's manageable. Check in was quick and easy. Cleaning in the Kitchen area, such as in the draws and cupboards could have been ever so slightly better as well as the Bathroom however it did not spoil our stay at all. We will absolutely stay at the Bird's Nest again. Thank you!

Good value for money and good location. Positive: Good location close to the town centre and amenities.first time we’ve been to Whitby good location for first time visit.

Great space to explore Whitby and fantastic bonus of a parking space albeit a tight squeeze we managed it in a small suv. Very clean and had everything we needed. Thank you very much.

Overall, very good Positive: Location was super Negative: I agree with previous reviews that said the settee wasn’t very comfortable and that it would be useful to have somewhere to hang your coats

Appalling treatment Positive: Despite regular contract prior to arrival. When we arrived the keys were not in the key box. We contacted the host, who initially told us to look for the spare in a separate box (nowhere to be found). When we eventually spoke to the host we were told the apartment had been double booked and had to arrange an alternative accommodation. Negative: Never saw it.