Host & Stay | The Avenue Victoria Apartment — Guest Reviews

Had an amazing time with the family over in Scarborough. The apartment was brilliant and very clean and tidy, thanks aga Positive: Very spacious and a great location to everything Negative: Wasn’t enough cutlery for 4 people, only had x3 knife and forks ? Tv signal really poor and kept cutting out

Great location, clean and comfy flat. Perfect for our family stay. Positive: The flat was super comfy, had all kitchen items you needed. Fab location and we could see the sea through lounge window. Parking easy and parked outside the flat. Lovely and clean upon arrival. Negative: Nothing

A great apartment Positive: A great apartment in an excellent location. Exactly what we needed as a family of 4.

Positive: The apartment was clean and well stocked with all the essentials you need. The location was great. The apartment is stylish and well furnished. The dining area and kitchen are particularly lovely. Negative: The bathroom is very small and tight to navigate with children. The sofas aren't the most comfortable for long periods of time. The stairs are steep and narrow which could be difficult for some people and carrying luggage up to the top flat was a lot. A lack of accessible plugs in the bedroom.

Lovely location. Great apartment. Cleanliness let it down massively. Positive: The location is fabulous, a 2 minute walk to the beach. The area was quiet. The layout and facilities of the apartment itself was lovely. Plenty of room for a family of four. Negative: The cleanliness really let the place down. Apart from the visible clean, freshly made beds, it looked as though the rest of the apartment hadn’t been touched with a cloth or hoover. It was noticeable as soon as we walked through the door at 4pm check in. Pubic hairs and general scum in and around the shower and toilet. Toothpaste all over the bathroom sink. Dirty dishes and cutlery put away in the kitchen. Left over food splatter on dining table and kitchen sink from previous guests… We couldn’t get a response from the host until around 7pm, we asked for a partial refund, as at over £150 per night, we’d have expected it to be ‘bog standard clean’ at the very least. The host offered to send cleaners in the following day, as it’s their policy that they get to rectify the problem before discussing a refund, but as we were having to spend our first night amongst the muck anyway, had already had personal belongings in the property by this point, and had plans to be out all day, we didn’t really want people in around our things while we weren’t there. Given we were checking out before 10am the next morning also, seemed pretty pointless. We stayed 2 nights, but would have chosen somewhere else to stay if we hadn’t of already spent £340 on the place and had two excited kids with us.

Lovely apartment, good location! Positive: Beautiful decor, good location, parking just outside. Negative: Top of the building so three flights of stairs which is tough with two small children.

Nice apartment Positive: Lovely living room and free parking Negative: Second room window opened all the way on a second floor so not safe for children

Amazing long weekend apartment Positive: The guest guide was amazing and useful information provided. The location was great and parking easy to find, 5 minutes walk to cliff lift and a pub. There was everything you need for the stay from crockery to glasses and cleaning supplies. We couldn't find the cutlery the first night but texted and had a response ASAP and found it. Very lovely furnishings, TV has Netflix, plenty of room to sit and relax. Bed was comfortable and living room and kitchen area stylish. Good bathroom size and a great shower. Overall a lovely stay, would have loved to stay longer and will try to stay again. There was no noise from the other apartments at all. There were 2 bedrooms so privacy when stopping with family. Lots of cupboard space and pet friendly. Negative: Nothing negative to report

Great apartment in a perfect spot. Easy parking. Clean and comfortable with everything you need. Plus lovely views. Perfect place to stay with kids as it’s right near the steps down to the beach and the lift to come back up if you need.

Positive: Everything, communication with host & stay, all round lovely new year break, would definitely recommend. Negative: The 2nd floor but that was our choice .

New year break, cosy and warm.. Enjoyable. Positive: Good location, easy walk into town. Plenty of room, clean, well equipped. Was told there wasn't a Christmas tree so we took our own . When we got there , there was a tree!! 🌲 so we had two! 👍 Negative: Nothing really! One sofa is a little worn some rips in it. One loo roll for 3 people for 4 nights. But I expect people steal them if you leave more!

Fabulous apartment Positive: Loved the lay out and the apartment was very modern. Had everything. Great location Negative: The main bedroom stank of dog wee. Hit me straight away when I walked into the double bed bedroom. Had to keep window open to dull the smell. Would be better all hard floor. Only got 1 toilet roll for 4 days. Found food down the side of sofa with lots of dog hairs. Skirting boards all need a good clean as well.

Bed's were really comfortable, nice big towel's, everything was spotless! Had everything you needed, evendoh bowls and blankets for the dog's!

A quiet, well-positioned apartment on the Esplanade. The facilities were of a high standard and overall this was good value. The only criticism is its lack of a bath. For this standard of accommodation I would expect one.

Clean and Modern. Great Location Positive: The accomodation was clean, modern and well equipped. The location is excellent for access to the south cliff and Spa. The area is quiet and away from the busier areas of scarborough. Some nice touches with tea and coffee being provided. I would recommend. Was good value for money. Negative: Top floor in three storey building would not suit elderly or person with walking difficulty. Bedroom with twin single beds is quite small. Beds are only 3'6" so don't really suit the larger person.

Positive: Lovely modern apartment in the perfect location. Everything you need for your stay. No problems getting parked, which can be difficult in Scarborough. Negative: There was 1 toilet roll left for 3 adults & a teenager! How 1 roll was supposed to last us 2 nights! We had to go out & buy some more!

Lovely well renovated apartment, perfectly suited for a self catering break Positive: We absolutely loved our stay in this apartment and would happily return. The apartment has been beautifully renovated and was perfect for us travelling with our dog and two adult children. It's particularly well suited to those planning to self cater. The layout of the living area is spacious, with a well equipped kitchen adjacent to a light and airy open plan lounge/dining area. The beds are comfortable and the bathroom is modern (note that there is no separate toilet). The hosts provide parking vouchers and we had no trouble finding on street parking outside the apartment. The location close to the beach is great and less busy than the centre of town even over a busy summer weekend. Negative: We loved pretty well everything about the apartment, but there are a couple of points that might be significant to others. The apartment is on the top floor, accessed by several flights of stairs. Thus, it might not be suitable for those with mobility issues. The two bedrooms are quite small, but this is more than compensated for by the generous size of the living area.

Fab accommodation Positive: Fantastic host! Fab accommodation and location :) Negative: Everything was as stated.

Loved it. Well worth the money. Only downside was mattresses. Positive: Fine as long as you have a car. Negative: Mattress on beds very uncomfortable. Rock hard.

Positive: The cleanliness of the apartment was superb. The linen was clearly good quality and prestine and the bed very comfortable. Will definitely look to stay here again when we return to Scarborough Negative: Nothing - this had everything and more for the price

Very relaxing and comfortable stay with good access to the beach and town centre. Positive: Fabulous location, the accommodation was really comfortable and very well equipped. Negative: Access to the keys were tricky the key safe was very stiff, we had to call the company in as we couldn’t find the parking permit as they were well hidden!

Could not fault the apartment, one of the best we have stayed in Positive: Location fantastic, apartment spotless

Lovely property in quiet area. Positive: Great spacious apartment. Clean and nicely decorated. Warm rooms and comfy beds. Nice quiet location near the cliff with beautiful views over Scarborough South Bay. Negative: Nothing

Positive: Carpet stain in doorway needed cleaning. Leather suite warn and splitting

Excellent apartment, would definitely book again. Good location and a suitable walk to and from town. Peaceful, great views at end of road, although a side on view of the sea and castle can be seen from lounge windows.

Positive: Lots of space in tbe apartment. Negative: Not as clean as we expected it to be. Dirty laundry left in the wasing machine. Could not use the kettle as this was encrusted with limescale so had to purchase one.

Felt very much at home and had everything we needed in the apartment and more…definitely staying here again.

Excellent Positive: Area, size of apartment Negative: Like all of it, skirting boards and door panels could do with a dust, but everything else was clean

Positive: Very clean, modern apartment, kitchen was well stocked with utensils. Shower was really nice. Staff were very helpful.

Nice place to stay Positive: Comfortable clean and convenient Negative: Nothing

Positive: The property was in a quiet location, clean and supplied everything you might want - even a bucket & spade and a fishing net! It was about a 15-20 minute walk into the centre of Scarborough. Negative: Instructions for the cooker & microwave would be useful. There was a lot of online info available about the property, but no mention of these 2 appliances.

We didn't receive the parking scratch card, we queried this but it never arrived. You can however park for free at the other end of the Avenue. The cooling facility in the flat didn't work and it was sometimes very hot. The flat is clean and well appointed. Location is excellent. Perfect for a beach resort holiday.

Positive: location and

Great Positive: Well equipped apartment, albeit a little shy with hand towels and washing up kit, with a lovely view of the castle. Just opposite the tram to Spa and rose gardens so great location. It’s up two narrow flights of stairs so not for everyone but you are rewarded with the view. Negative: More hand towels and somewhere in shower cubicle to put soap etc. Not the easiest to get shower temperature right. It was suffering somewhat from wear and tear, e.g. big stain on carpet by entrance and sofa seats were ripped.

Positive: Fantastic location, property is clean and spacious, good amenities, would definitely stay again

Lovely quiet location. Positive: It was comfortable, quiet, and in a lovely area. Negative: We would have liked to have been able to get in before the allocated time of 4 pm. We had to ring up for the lottery ticket for parking as it wasn't left for us.

Amazing property Positive: Lovely apartment - extremely comfortable and well positioned. Great hosts Negative: n/a

Really enjoyed staying at this property, great location right next to the seafront and a short walk to the town centre. Good communication from the hosts, everything we needed to know was explained accurately. Found the place to be immaculate, just like the pics, spacious and comfortable. Overall we had a lovely stay no complaints whatsoever, great hosts, would definitely recommend.

Great venue to explore the region, loads of parking

Great place. Will come again! Positive: The place was clean and tidy. Comfortable beds. Great location. Excellent parking. Negative: The covers on the sofas had a tendency to slip about making it a little uncomfortable. Wall clocks in bedrooms need new batteries.

Despite the minor issues we loved our stay and it wouldn’t put us off booking again , lovely time Positive: The location was great , parking great , apartment furnished lovely . Negative: Not immaculately clean , there was the previous occupants rubbish still in the kitchen dustbin , and other minor cleanliness issues . Not enough forks and spoons in the drawer .

Positive: Lovely, modern and spacious apartment with everything you need. Great location as very quiet but only a fifteen minute walk onto the seafront or town. Only minor annoyance was the dripping tap in the kitchen but would definitely recommend

Would happily go back again and again. Positive: Good location. Very clean apartment. Lots of modern, well maintained appliances in the apartment (TV, Alex, washing machine, cooker, etc). Was our second visit to the Avenue Victoria apartment, because we were so impressed with our first visit. Negative: The only downside to our stay was the decor. It looked like the walls, doors and general woodwork had not had a fresh lick of paint since our previous stay roughly 2 years previously. Apart from that, everything was as it was on our first visit.

small simple clean. location location location.

Positive: Comfy bed, lots of cooking utensils. Good shower. Negative: Cutlery was plastic.

Mostly everything was as expected and met our needs. The kitchen supplies however did not, having no cloths or towels for general tidying up ie rinse out and dry a single mug, or to mop up a spill meant that we had to buy something so as to leave the place as requested. And whilst I can appreciate using disposable cutlery a single set did not really suit even our short stay.

Quite a nice stay , lovely location with some wonderful weather! Positive: Fab location with lovely views Comfy beds Well stocked kitchen Very warm Negative: Carpet in the hallway is badly stained as you enter the apartment Scuffed sofas from pets Bathroom is nice but would benefit from a good clean

Positive: Very modern, clean, well-appointed apartment Negative: A little bit of a walk from the town centre

Negative: Host and stay. Will never use again

Positive: Beds comfy Negative: Glasses cleaned so could be used on arrival

Had such a lovely stay. The apartment was spotlessly clean, with lovely bright decor and such comfy beds. Will definitely stay here again.

Positive: Tolle Lage, Strandnähe und schnell in der Innenstadt...umfangreiche Küchenausstattung,

Great position Positive: The position, the cleanliness. Negative: The insurance threat, the toilet seat was rather loose, the lack of printed welcome information.

Had the best time exploring and loved coming back to the apartment late evening to chill Positive: Modern, clean and comfortable Negative: Nothing everything was great!

very pleasant Positive: Everything was fine, cleanliness good, facilities good Negative: this was advertised for 4 adults, second bedroom was 2 x 2ft 6 in beds very close together as squeezed into the room. not really suitable for 2 adults if not a couple

Good apartment in a good location, only to be disappointed with lack of basic facilities. Positive: We couldn't eat our breakfast as there was no cutlery !! Negative: The shower only had one temperature that was only 2 degrees cooler than the suns surface. The bathroom door would not open from the inside. We made dinner with all the amazing amount of pots, pans and dishes you provide, only to find out we had to eat with our fingers as there was no cutlery at all. There was no parking permit as promised. Disappointed that we had to pay £25 to access the key in case we broke anything. We didn't actually break anything so I feel cheated with this. Why not charge people who do break stuff and not punish the good guests.

Positive: Beautiful modern apartment with modern fixtures and fittings. Lovely location near the sea. Spacious rooms Loved the window seat where you can spy the sea. The guide to the apartment was very helpful and answered any questions I had. The owner is very responsive. It is by far the best apartment we have ever stayed in. Negative: Sofas are uncomfortable which is unfortunate as we love to lounge and watch tv of an evening.

Very nice, thank you Positive: The apartment was beautiful, set out nicely and very homely. For this we would return. Negative: There wasn’t anything wrong with the property, other than a neighbour sending a complaint to the Host which was late at night about my Mother having her cigarette on the balcony/fire exit When the property didn’t say, no smoking was allowed on this balcony. I would recommend a notice that you’re not allowed to instead of messaging at 11 pm

Great location for the rockpools. Lovely view from the lounge. Walkable to valley gardens, clock cafe and south bay beach. The shower was scalding when we stayed and couldn’t be altered but hopefully that will be sorted.

Made us fall in love with Scarborough again Positive: There was nothing to dislike. Very clean and modern. Amazing location. Made us fall in love with Scarborough again. The apartment is worth the price paid to stay. Negative: The £250 damage deposit / £25 waiver fee should be mentioned when booking and not afterwards. Not everyone has £250 they can have put on hold, or wants to pay £25 for a damage waiver- when they have just paid for the trip and it hasn't been included/mentioned.

Great flat Positive: Great location, lovely comfy flat, good layout. Kitchen equipment OK. Good parking. Clean. Negative: Some may struggle with 3 flights stairs,

Good flat but beware Host and Stay Positive: The flat was very good, as described online Negative: We won't use Host & Stay again. They have a rapacious business model. They took our £250 deposit on 1 October and it was 24 October when we got it back. Moreover they (outrageously) charged us £10 for not insuring against loss of the deposit (which would have cost £25). They also failed to get back to us in response to a pre-trip query about whether there was a cafetiere in the flat.

Ideal apart from small twin beds Positive: Modern n stylish Negative: Twin beds too small for adults

Positive: Layout of the appartment. Location. Cleanliness. Negative: Nothing. Was all good.

Really enjoyed the my stay in the apartment it was comfortable and well equipped. Positive: This apartment was in a good location with the added bonus of parking. The apartment had everything you needed to enjoy your stay. I would definitely recommend Negative: I was only told after I had booked about the taking out the insurance or paying the £250 deposit, think this should have been in with the price.

Positive: Apartment was very clean and spacious close to the beach good location

We had a tricky start with the key, however we were called straight back & i completed car parking wrong 🙈 however true to their word they left somemore the following day. The apartment is in a great location for the beach & a short walk your on Scarborough front. The apartment is modern, clean, homely, all the facilities & amenities you need for a stressfree stay. Its on the top floor has a great view of the castle & sea. Highly recommended we will see you again soon 😊😊😊

Great guests who communicated very well throughout their stay. We would love to welcome you back in the future!

Lovely apartment. Clean modern design. Well equipped.

Tevreden. Positive: De luxe van een eigen appartement met alles er op en eraan wat je nodig hebt. Negative: Ik wil jullie adviseren om normale drinkglazen en kleinere koffie kopjes te plaatsen. De glazen zijn veel te groot, en de bekers passen niet onder de koffie machine.

Great Stay

Enjoyed it . Positive: Nice apartment , good location ,well equipped Negative: Netflix on the tv is locked out by morons locking the log on facility with pin numbers . I could not sign in . No vacant spaces left .

loved it 😘 Positive: amazing I can’t wait to go back!

The location and venue was both lovely but I had the most awful time with the host, they would provide the lock box number so I had to phone Airbnb to resolve meaning we lost night one as didn’t get into the property until gone 7pm, this was all due to the fact we got told on the day of arrival we had to pay extra insurance through them on top of everything we had already paid? £500 deposit refund back after 10 days? Less admin or £25 none refundable? I find hidden cost shocking and would not stay with host and stay again because of this experience

Lovely apartment, great location, lovely view! Easy check in. Only thing was no buckets, spades, nets etc as listed! Would definetly stay again and would recommend!

Lovely clean apartment in a nice location, would recommend Positive: Very clean and in an excellent location, nice to be able to see the sea. Good parking Negative: Nothing at all. Just a suggestion it would be nice to have a welcome pack with milk etc

The accommodation itself is in a good location and to a good standard. Unfortunately when using the shower, a significant leak appeared from the wall above the door. Despite multiple messages to Host & Stay, this was never resolved. Host & Stay have an insurance policy agreement with Superhog. This is an absolute scam… in my case they held onto my £250 damage deposit for two weeks, despite multiple requests to Host & Stay for it to be returned… all I got in return was fob offs. I will never book through Host & Stay again. Appalling to deal with, and have the cheek to charge a £10 admin fee for keeping my £250 for two weeks ! The apartment was nice (shower aside) The management company running it for the owner… terrible !!

perfect short winter break. would stay again Positive: Property was as per described, very spacious and very clean. Perfect location for quiet evenings but near enough to the action. would defo stay again. Negative: Nothing to dislike re property as you can see from my score but would prefer the £25 damage waiver being part of the up front price and maybe one too many emails/texts from the letting agency reminding about departing on time. finally would be good on entrance to make it clearer it’s number 3, mention the steep stairs in the description and perhaps switch the dressing table for the wardrobe so the plug is nearer the dressing table however all minor points as we thoroughly enjoyed the stay!

Wonderful three days spent in Scarborough and thoroughly enjoyed our stay at the Victoria appts. Positive: Great position on South Cliff.Lovely apartment with every amenitie. Negative: Very minor thing,but would have liked a mirror placed nearer plugs for hairdryer use.

Fantastic location, beautiful well equipped apartment, already planning to return.

Great location. we'll presented property, would love to come back again.

Positive: prefect location, lovely interior and decor. We will be back . thank you

The accommodation is great in a good area of Scarborough. Many other properties leave free multiple parking permits as they realise multiple cars might be used, this property charges for these which is a real shame. especially when they are supplied by the council for free. Otherwise a great stay.

Very impressed with the apartment. 10/10! Positive: I liked how clean the apartment was and how well furnished it was. Negative: Everything was perfect

Positive: Open plan Negative: Noise from other apartments was horrendous.

We had a fabulous stay here. Modern, clean and stylish decor in a great location if you want to be in a more peaceful area. Very good communications throughout the stay and quick to resolve issue when we locked ourselves out. Can’t fault and would recommend and return in the future.