Host & Stay | Sutton Lodge — Guest Reviews

Positive: The lodge was clean and tidy we had loads of room and there we 8 of us

Comfortable, relaxing and family friendly Positive: A beautiful holiday home- good size bedrooms with space for a travel cot! Hot Tub was amazing Negative: I don't really like writing anything negative- but I do hope this is taken as advice in order to get to 10/10 ..the lodge is beautiful! However the carpet would benefit from a clean ...I imagine the dishwasher hasn't been fixed for some time as I had to wash all of the plates etc before using ! Agree with others on here ref the garden furniture- a table and chairs would be far better ! There was an old towel over the radiator. It feels that the clean in between visitors is rushed. Saying that the fridge was clean ..bed lining clean and towels also. This property is beautiful ,but feel there are elements that let it down. Easy to fix though 😊

Positive: It was a nice quiet area and very friendly staff.

Positive: Myself, my two daughters and our dog stayed in Bel17 Sutton lodge for the weekend and it was lovely, very spacious, clean, well equipped and the hot tub was so nice 😍 Negative: I think new carpet and sofas in the livingroom would make this lodge a 10/10

Great stay will definitely return Positive: The property was really spacious much more room than we expected. Was everything in the lodge that we would need.

Very quit and spacious lodge with all the amenities of home Positive: Very peaceful Negative: Sleeps 8 but only enough chairs at the table for 6

Disgusting lodge, absolutely filthy a disgrace to the owners and the park, avoid at all costs! Positive: Location of the lodge is the only good thing about this place, avoid it Negative: The lodge was filthy on arrival, furniture and decor is in desperate need of replacing, the decking furniture needs throwing in the skip, very old and worn and the cushions were not only soaking and unusable but must have been off 3 different sets and not suitable for the furniture at all, nowhere to relax outside, the hot tub was absolutely disgusting, filthy and I’m sure someone had shaved their legs in it from previous guests, also the filter area was broken, dog hairs were all over it and not sure if a dog had been in it, water desperately needed replacing, no head rests, the lodge itself very dated, everything falling apart, dishwasher didn’t work, no cleaning supply’s, only glasses and nothing plastic to use outside, the hoover was useless, all the cutlery and dishes etc needed washing in arrival, beds were very uncomfortable and pillows were like paper, 7 guests and not one clothes hanger, the carpets were absolutely disgusting and the whole place is a disgrace, the owners desperately need to address these issues, we complained as soon as we arrived and nothing has been done, definitely not with paying good money for and you heed to avoid at all costs, we have stayed in a number these lodges and this was the most expensive and the worst we have stayed in!

Beautiful spacious lodge, needed a deep clean Positive: The lodge is nice and spacious (5 adults) and in a lovely position. It's opposite a small lake which makes it feel quite private. The site is a good location and there's plenty of places to visit by car. Negative: Whilst the bathrooms were spotless, beds changed and it had been hoovered, the lodge could do with a deep clean. There was a lot of thick dust in places and cobwebs, decking needed sweeping (it's under trees so lots of leaves), the glasses were filthy. It's much better now as we sorted most of it.

Could have been superb with some easy fixes to the lodge Positive: Allerthorpe is a lovely site with a great golf course, driving range, and restaurant. The lodge is in a great location and is large inside. The Host&Stay company were lovely and welcoming, and the check-in and check-out was great. Negative: Shame the pizza place is currently closed, and the onsite shop has gone - might be worth taking the signs down for them! The owner needs to update / replace / repair several things, as: - No hangers at all in the lodge - No headrests in the hot tub - We had a dirty towel in the main bedroom - Dirty kitchen cupboards - No grill rack so couldn't use it - The bin was broken in the cupboard - Multiple lights didn't work throughout the lodge - Main bedroom shower got stuck on 'boiling' temperature and needed fixing - Main bathroom toilet seat was loose - The outdoor seating had the wrong cushions and was really uncomfortable - could do with a table and chairs instead so that the outdoor space was usable I could name more - but if you're going to hire out the lodge at least fix things that need fixing and make it usable guests. The Host&Stay company were lovely and welcoming, and the check-in and check-out was great - but they were unable to help with the above as its an owners lodge (apart from the shower as someone came to help after I'd fixed it).

Lovely relaxing stay Positive: The Large Open plan lounge area was great . Location good overlooking a small lake in a quiet spot Negative: The garden furniture outside was not comfortable , a dining set outside would have been ideal

Nice lodge let down by poor attention to detail. Positive: Good location, nice hot tub, good internal layout, comfortable beds, good cooking facilities, large fridge/freezer. Close to local shops and pubs. Negative: No hot tub towels or gowns, crockery had not been cleaned properly or inspected. Only 2 sharp knives provided, making meal preparation difficult without re-washing each knife. Only 2 clothes hangers for possibly 6 guests! En-suite shower impossible to turn off as the handle is stiff and too close to the wall. Rubbish left on the deck. Deck furniture cushions mostly missing, those that were there were wet and dirty, making the deck unusable in fine weather.