Host & Stay | Sunset View — Guest Reviews

Host & Stay2 bedrooms2.5 bathsSleeps 4

Review Summary

Overall Rating
4.4 / 5
Total Reviews
252
Sources
Booking.com (159) · Airbnb (82) · Vrbo (11)
Most Recent
Oct 2026

Each review shows: source · star rating · date · guest comments. Reviews are grouped by traveler type. Persona ratings reflect the average score from guests in that category.

Ratings by Traveler Type

Families with Children
4.1 / 5
5 reviews
Holiday Gatherers
4.8 / 5
3 reviews
Pet Owners
4.2 / 5
3 reviews
Families with Children4.1 avg · 5 reviews
TipperBooking.comApr 2025

Positive: Great place to stay for the family. Just a short lovely walk from Whitby and amazing views for the sunsets we had.

amyBooking.comNov 2024

Positive: Perfect for a family trip, facilities are all really good. Loved the extra bathroom, which is really convenient with teens! Location and views are incredible Negative: The double bed is noisy when you move around. There is also a lot of noise from above, really annoying, but not enough to stop us staying here again

WesleyBooking.comAug 2024

Anyone staying here, will stay again. I know my family will be. 10/10 Positive: Perfectly set up. I could literally have moved in. Negative: Floor boards upstairs are fairly noisy, but it's an older building so is expected.

MarkVrboAug 2024

Stunning views, nice place, poor service if you need help with an issue Was a nice location overlooking the sea and cliffs, stunning views and as the name suggested.... the most beautiful sunsets. On first appearance it was beautiful inside, gorgeous bedrooms although there was a few dead flies, one on the bed one in the kitchen, kitchen and utility room lovely and the little seating area is great to sit out on the night and watch the sun go down but unfortunately we were let down a bit, the wifi wasn't working and none of me or my family

SilvanaBooking.comJun 2024

Positive: The accomodation is in an excellent location and all the rooms are very roomy. The shower is really powerful and the bath is an amazing size. Great that there is a parking space with the flat. The kitchen has everything that you need and the addition of the utility room is excellent for storing stuff out of the way . The little goodies on the table were welcomed by the kids . It was lovely to have the outside space as the weather was lovely for sitting outside and watching the sun set every night made it really special. Even the kids loved that part and we got some great pictures. It is located within easy reach of everything. The beach is just down the hill below you or you can drive a bit further down the coast to park right on the front. Negative: The main problem for us and I'm sure it will be so for others is the fact that there are no adequate window coverings to block out the light in a morning, the office style blinds offer no use and with the sun coming up very early we were all very tired after the 5 days from lack of sleep. Curtains or black out blinds would have solved this. With only approx 4hours darkness at this time of year it's a real problem. The beds are also a little uncomfortable as not very good mattresses and are quite hard. The final thing is the information on the app isn't up to date so the WiFi password was wrong, the information about parking was wrong and there weren't adequate instructions about how to work the DVD and Sky box, just to make you aware there is only one HDMI lead but you need 2 to get both to work, a lot of people wouldn't have known how to fix this to make the DVD work. Sky is also non existent only for your basic TV channels and so there wasn't much for the kids to watch later in evening, this wasn't noted in the information app so we were expecting to be able to watch a kids film or two . Sorry about the negative information but I think if these small things were fixed it would be absolutely perfect.

Holiday Gatherers4.8 avg · 3 reviews
GuestAirbnbJan 2026

Beautiful property in a perfect location! \nWe were pleasantly surprised to see that when we arrived the there was a Christmas tree a decorations up making it even more cosy inside. The apartment was modern, clean and fully equipped with everything that we needed and the location was perfect and an added bonus we had a private parking space.\nWhilst there we ended up having heavy snowfall with horrendous wind with temperatures that were 1 degrees but as the weather app stated feels like -11. The windows offered perfect views however in this weather they let such a cold draft in and the heating was unfortunately locked at 20 degrees and we were cold in bed at night meaning we didn’t have a great nights sleep, this may have been able to be rectified but admittedly we don’t message to ask if they could unlock above 20 degrees. Other than this the property was perfect and we would definitely stay again.

DriscollBooking.comDec 2025

A well designed, spacious holiday flat. Positive: The views were amazing, parking space was a bonus, clean and comfortable, had everything required for a holiday let, position of property was great as a base, the attention to detail and the christmas tree and decorations made it even more special . A well thought out space with 2 bedrooms, 2 bathrooms plus a separate downstairs toilet, plus a freezer and washing machine in the utility. Lovely warm and cosy, we would definitely stay there again. Negative: The mezzanine level was very creaky, and I could hear people moving around, which was not good for a quiet nights sleep, but it is something you may get used to. No spare key was found. Some of the furniture is worn and could do with replacing but was clean and comfortable. Blinds need a bit of attention, and there was some damp, however this property is right on the sea front. None of the listed would prevent us from staying again though.

SharonBooking.comDec 2025

Amazing Place Positive: This place is amazing. The place was decorated beautifully for Xmas with a huge tree that was twinkling when we arrived. The decor was lovely and very homely, loved the bedroom with the balcony overlooking the living area and the view from the other bedroom was amazing looking over the sea. We would 100% stay again. Negative: We had no internet

Pet Owners4.2 avg · 3 reviews
GuestAirbnbNov 2025

A lovely apartment in a great location for exploring Whitby on foot. The private parking space right next to the apartment was a great addition as parking can be difficult in Whitby. The apartment looks right over the sea which was wonderful. Super dog friendly and the enclosed front yard was a great addition for the dogs. The apartment is really spacious and light, nicely decorated and had everything we needed. The bath is fabulous and the amenities on offer were great. The cleaning could have perhaps been a bit more thorough but it was a good standard. There aren’t many windows that open so may be warm in the summer but was lovely in November. The above property was quite loud but there was only someone up there on our final night so it wasn’t too much of an issue, however I do think it may be an issue for people if they had people above their whole stay. Other than that it was wonderful. We would stay again, the location is perfect and we had a great stay, thanks very much!

PaulaBooking.comSep 2025

Good location, noisey clean comfy parking Positive: Great location great having parking space. Very comfortable very well equipped, lovely fluffy soft towels. Welcome pack tea coffee etc. comfy beds, great shower and bath. Enclosed garden for dogs. Was clean. Negative: Very noisey neighbours upstairs people dragging furniture, banging about, walking up and down. Creaking floor boards. maybe doing diy at 11pm and 7am ? So was very disturbed. Too much clutter everywhere and smelt of too much shake and vac? Whilst clean the sofa needs hoovering. Only one window and front door opens to let fresh air in. Would not return.

ChristopherBooking.comJun 2025

Lovely place. Positive: Lovely property, brilliant location. Could have stayed longer, facilities such as kitchen and laundry room excellent. Very comfortable en suite bathrooms. Perfect for dogs as right next to beach and has an enclosed outdoor area. We had a very comfortable weekend here. Negative: Smell of cannabis coming from the communal area when we arrived, but the flat itself was clean and the smell was gone the next morning.

Friend Groups & Gatherings4.8 avg · 3 reviews
GuestAirbnbOct 2025

My 2 friends and I stayed at Sea View. We were so pleased with the apartment. The views were lovely from downstairs, across the road to the sea. The apartment was spotlessly clean with fresh bedding and towels. The description on Air BnB does not do the apartment justice. One of the best places I have stayed in Whitby, and I have been visiting for 20 years plus. We felt right at home immediately on arrival. We are looking to stay again very soon. I will Highly recommend to friends and family, and anyone reading my review. Thank you for a lovely stay in this lovely apartment. The location is just right, snd car parking right outside in a safe parking space, a definite bonus .

CathieBooking.comSep 2025

Absolutely perfect !!! Would love to come back. Positive: We loved absolutely everything about this accommodation, truly was the best we have stayed in for a while, its location is perfect, within walking distance to whitby and just across the road to walk dogs down to the beach and further beach walk to sandsend. with parking right outside, you couldn’t get better, the accommodation was spacious and well kept with everything you needed for a comfortable stay, modern, clean and tidy and perfect for two couples with their own bathrooms, one with the biggest bath ever for a lovely soak. It has a washroom and outdoor seating, even on a wet day it would be lovely to sit and read in one of the many comfy seating areas and watch the world go by with great views over the sea as well. It offers great value for money, I got a welcome pack in a text message that covered everything you needed. All in all very impressed and hope we are lucky enough to stay again in the future. Thank you for letting us share your space Negative: Nothing to dislike

JanBooking.comMay 2024

Apartment is lovely and great location my sisters and I would definitely book again if going to Whit Negative: Could have been a little bit cleaner around bay window was dead flies and cup stains on sill, kickboard was down on the kitchen floor when we arrived, what looked like mouse trap under unit, I put board in position and luckily we didn't see anything in 5 days? But worrying at first!

Budget-Conscious Travelers4.5 avg · 2 reviews
KatharinaBooking.comJul 2025

Incredible value for money 5/5 Positive: Clean, spacious , easy to find with parking right outside in a perfect location right opposite the beach and walking distance from shops & restaurants

GuestAirbnbMay 2024

Amazing location and lots of space, as in the pictures but a little more worn down thab expected. Still worth the money based on the location/view

Luxury Seekers5.0 avg · 1 review
GuestAirbnbOct 2025

Amazing apartment in an outstanding location- ideal for walking the dog. Loved the stand alone bath - just added a bit of pure luxury to my holiday x Thinking of booking for next year as we enjoyed our stay so much x

Families with Young Children5.0 avg · 1 review
GuestAirbnbJun 2025

Beautiful ground floor apartment with tonnes of space - 3 bathrooms!! We have a 1 year old and 3 year old and they loved it. Right next to the replacement bus service to the beach which was perfect.

Couples5.0 avg · 1 review
GuestAirbnbFeb 2025

This is a great place to stay. Well equipped and comfortable, like home from home. Wide sea views from front and side windows. Private parking and a terrace for sitting outside. We would definitely choose this place if we wished to come again; in the winter; in the spring, summer and autumn it is way above our budget for the two of us

Remote Work Stay3.0 avg · 1 review
KamBooking.comJun 2024

Good but no wifi access. Positive: The location is easy to reach but far from city center or beach. Negative: I never imagine that there is no wifi access in the flat as I think it is a basic supply for any rental accommodation. I have to use my phone network to supply hotspot for my computer to work. Apart from this, everything is fine.

All Reviews4.3 avg · 80 reviews
malcolmBooking.comOct 2026

Positive: The views from every window were gorgeous. Loved the fact it was dog proof out the front. Long dog walks along the cliff front. Negative: The beds were very uncomfortable..one of the single beds had a ridge down the middle. We also had trouble trying to light the oven on our last night. It just wouldnt stay alight, so we gave up and went next door to get Chinese takeaway!

GuestAirbnbOct 2026

Great place to stay.

KathleenBooking.comOct 2026

Smashing break away.couldnt fault it Positive: Everything about it Negative: Nothing

VictoriaBooking.comOct 2026

The Worst Break I’ve ever been on AVOID Positive: The view is nice although you have to sit on the floor in the twin bedroom to see it from upstairs. Negative: Where to begin, it’s right next door to a large noisy smelly Chinese takeaway. They lie on the website there’s no Sky Tv package, there was no WiFi. I had nothing but harassment from the host and stay people about this, the amount of correspondence with them is suffocating. I was in my dressing gown dealing with tradespeople turning up to fix things before 9.00am. If you want to contact anyone it’s a call centre in Thailand you’ll deal with unless of course they pass on your private details to a cleaner who’ll call you screaming at you that she has had a ‘snotty email’ from host and stay because of you and threatening to come over!! I left early. Avoid if you value your peace and sanity

WendyVrboOct 2026
GuestAirbnbOct 2026

The apartment is spacious and so comfortable. It had everything we needed and more. We felt at home as soon as we arrived. The location could not have been better…sea views from every window, easy to walk into town and also to drive to so many other places. We would recommend this apartment to anyone visiting Whitby.

JoanneVrboSep 2026

We enjoyed our stay at this property, it was clean, bright and welcoming. We loved that it is close to the beach and within easy walking distance to the restaurants and shops of Whitby. The host was quick to respond to my messages and kept us informed with everything we needed for our stay. The only downside for us was that the building is a bit creaky, so when we were in the bedrooms, we could hear the upstairs tenants walking around.

amyBooking.comSep 2026
SallyBooking.comSep 2026

A fantastic property with amazing sea views! Positive: The apartment was spacious and really well equipped. The location was amazing with fantastic sea views which we loved. We also appreciated the private parking space alongside the property which wasn't clearly mentioned in the description! A surprise bonus when we arrived! It was comfortable, dog friendly and had everything you could need and more! Negative: The property description mentioned satellite TV, however this is not the case. It is a basic TV with terrestrial channels only! This did not bother us but we wish it had been made clear in the description.

GuestAirbnbAug 2026

Great location with easy access to central Whitby - the fact that dogs can also stay was a real plus (Arthur loved his little holiday!). We thoroughly enjoyed our stay and would definitely return!

NeilBooking.comAug 2026

Disappointing accommodation Positive: Location was brilliant, views spectacular Negative: Creaky floors on first floor,, toilets didn't flush well, beds uncomfortable, no hanging or storage space for clothes in bed 1, blinds broken couldn't shut light out in bed 1, very noisy apartment residents above, early morning and late at night. Also cleanliness not up to a good standard.

ShelaghBooking.comAug 2026
JulieVrboAug 2026

The booking and check in process was not ideal. I had to contact Host & Stay numerous times for confirmation of booking, payment and finally to gain the key code for access to the property.The holiday home has not been adequately maintained.The cleanliness was poor. Congealed fat on kitchen extractor fan. Thick dust in other extractor fans.Dusty skirting boards, picture frames.High wattage electric fire plugged into extension lead.In adequate fire doors that were restricted from closing by either a door stop or thick pile carpet.The list, does go on!Host & Stay have discussed the cleanliness with the cleaners, who say the property had a deep clean last week!We have video evidence of all the issues we brought up with Host & Stay.

LynnVrboJul 2026

Great quirky property, fab location

WilliamBooking.comJul 2026

over all fantastic stay Positive: Apartment size fab hole layout fab seated patio with fantastic view the apartment has all the amenities and more great holiday vibe will be back Negative: double bed uncomfortable windows need washed binds noisy more detailed cleaningover all fantastic

LukeBooking.comJul 2026

Positive: Fantastic setting Negative: Tv old with no netflix or casting available

SaraBooking.comJul 2026

Positive: What an amazing place to stay, the apartment was immaculate and has every facility you need including washer,freezer and even a dishwasher. The beach is just across the road so the views out of the windows are amazing. The outside seating area and own parking space are another bonus, we couldn't have asked for more really.I could quite happily move in and live here to be honest. Would definitely stay here again and would definitely recommend to everyone , if you manage to book here you won't regret it 🙂 Negative: Nothing

JeffreyBooking.comJul 2026

Lovely short break in a excellent location Positive: Self catering Negative: The downstairs toilet really doesn't flush very well so we only used the upstairs ones ...it was also very hot so maybe a fan for the bedrooms would be good

GuestAirbnbJun 2026

Lovely place right on prom. My room was spacious with a very comfy beds and large bathroom. Everything needed was provided. Short walk to the Whale Bone Arch.

GloriaBooking.comJun 2026

very nice Positive: very nice would stay again Negative: nothing

MeikleBooking.comMay 2026

Positive: Amazing apartment, excellent views & everything you need. Negative: Mattress in double bedroom was not very comfortable

JulieBooking.comMay 2026

Lovely stay ,really well equipped, lovely sea views have stayed here several times and would recom Positive: Property had lovely sea views and was perfect for dog walks along the beach.

GuestAirbnbMay 2026

we've stayed here 3 times.... great location and everything you need... lovely..... we will be back

TrevorBooking.comMay 2026

Positive: Excellent all round, nice location, clean, super facilities. Will go again

GuestAirbnbApr 2026

Lovely sea views, with nice walks down to the harbour. Clean and tidy apartment had everything we needed for our stay. We absolutely enjoyed the location and would definitely come back again! Bonus having our own parking space.

MelanieBooking.comApr 2026

👌 Perfect Positive: Cleanest place we've ever stayed in. Beach/sea views, on suite bedrooms with choice of shower and bath. Negative: Directions a bit misleading. We approached from the rear, would be better arriving from the promenade.

SaraBooking.comApr 2026

Great location and snug place from which to explore the North York Moors and Whitby Positive: Great location A split level apartment created by converting a corner ground floor unit of a faded grand seaside hotel doesn’t sound like it would work but it does. Really well in fact. Well appointed, plenty of space for a family of four. Good sized utility room useful for drying coats Negative: The flush mechanisms of all three toilets need to be replaced as they don’t work reliably

SimonBooking.comMar 2026

Great place . Beautiful apartment . Positive: The locatiom was superb . Loved its proximity to the wonderful beach . And town itsself was all down hill and easy to walk to . Negative: Only one thing let down the prooerty. I really think a plumber could fix this in a half hour visit . The problem being the toilets flush buttons were not performing tbe flush. You could press it repeatedly in tbe same place at the same pressure with a 10% chance of it working .

MariaBooking.comMar 2026

Excellent break . No hassle. Well communicated ahead of time. Positive: Location and the house Negative: Nothing in particular

LangleyBooking.comMar 2026

Great seaside retreat Positive: Great place,warm and welcoming. Spotlessly clean. Great space,done to a good standard. Great location Negative: Nothing to dislike

GuestAirbnbFeb 2026

Very nice location and views

JoanneBooking.comFeb 2026

Positive: Location lovely and the standard of accommodation was great. Everything you need is in the apartment.

RichardBooking.comJan 2026

Lovely apartment with lots of room, shame about ignorant neighbours. Positive: The views and the location Negative: Very noisy people in the flat above. Had dogs running around and barking at 3 in the morning.

SharonBooking.comDec 2025

Fabulous location Positive: The location was great, right on the sea front in a very nice area of whitby and just a 10min walk to the town centre. Negative: There was nothing to dislike.

GillyBooking.comDec 2025

Great stay Positive: Everything from the view to the comfort & decor. Negative: At 130ish in the morning they was a lot of heavy walking around from the above apartment .It didn't last long & only happened 1 night ( morning) .

JanetBooking.comNov 2025
KarenBooking.comOct 2025

Ok Positive: Good location and nice & clean. Negative: The flat roof leaked during our stay during a storm so we had to report it and just leave pots down to collect the water.

williamsBooking.comOct 2025

Positive: Parking outside is a big bonus.location great . Negative: Very clean , we had a problem with downstairs toilet tap which would not turn off but this was sorted by Selina calling a plumber in quite quickly. Only main issue for us was all the beds need new mattresses they are very uncomfortable so we had three nights bad sleep.

JohnBooking.comOct 2025

Positive: Great location and apartment.

GuestAirbnbSep 2025

Great location, just what we wanted. Great space inside and lovely patio. Only downside was noise from upstairs resident, wooden floors meant you heard every step...but didn't stop us enjoying our stay.

TracyBooking.comSep 2025

Lovely location but stay somewhere else. Positive: The location was great. Lovely views out to ses. Quiet area. Negative: When we got to the accommodation and opened the door we were like Wow. Unfortunately that feeling was fleeting. The smell hit us, like damp dog and stuffy. The radio was on and we could hear voices. The floor was wet so thought it was the cleaner but it was the flat above. We had a look around. The bedding felt damp and also smelled. There is only one window upstairs between 2 bathrooms and 2 bedrooms which opened an inch. Downstairs apart from the door only 2 small windows. One room the blinds are fit "decorative purposes only)Thought we would gather ourselves and get a nice drink. Hardly any tea coffee,no milk or water and no biscuits. The flat is very creaky. I wish I had read more reviews as the same problems from a year back. Very very uncomfortable beds, TV not working. Toilet not flushing. It is a case of take the money and do as little as possible. We saved for years for a break and choose a more expensive place. Upsetting. The worst thing was the constant reminders not to break anything, having had to sign a waiver for £500 after booking(non refundable) we were scared to use anything and felt very uncomfortable. We even took pictures before and videos when we left as that's how worried we were that somehow we would be billed. Maybe some one should stay there before advertising this place again. Also not happy about £60 cleaning fee When not much cleaning was done. Kitchen sticky.

StephenBooking.comAug 2025
GuestAirbnbAug 2025

lovely accommodation in a great location, near all local amenities. would highly recommend 👌

ClareVrboJul 2025

Lovely location, fantastic property. Would recommend

LILIANBooking.comJul 2025

It was a relaxing and totally peaceful and very comfortable place to be. Positive: It was lovely, clean and very comfortable. The kitchen had everything you could possibly need. It was a pleasure to prepare food in the kitchen. The whole apartment had a spacious feel and the view of the sea outside was amazing as well as the beautiful sunsets. The sofas and armchairs were really comfy. Overall it was a place to relax and be totally comfortable. We loved it. Hanging space was limited,but there was plenty of drawer space and ledges, etc. bathrooms were lovely, spotlessly clean. Excellent shower, easy to use and powerful. There was some noise from apartment above, but very little and nothing to be concerned about or be irritated by. Our car right outside, virtually on the doorstep, a real bonus! Negative: We couldn’t use the tv. It was difficult to figure out what was wrong. We left it alone. The tv in the bedroom was fine though. The blinds in the twin bedded room were a bit awkward, light came in. Blackout roller blinds would have been perfect. Nevertheless I slept well. The mattress was not very comfortable, but I still managed to sleep very well.

KerryBooking.comJul 2025
ChrisBooking.comJul 2025
GuestAirbnbJun 2025

Stunning sea views, spacious and immaculately clean. Issues with tv very complicated to navigate. Very creaky floorboards , noise from upstairs , freezer drawers full of water -not working Downstairs loo doesn’t flush properly if at all . Enjoyed our stay however would not return due to above issues

SarahBooking.comMay 2025

Positive: Great place close to the beach. Upstairs was clean and well furnished. Negative: Creaky floors throughout the property meant we were unable to sleep.

GuestAirbnbMay 2025

Amazing views of the coast. Really spacious with everything you would need for a few days away. We had an issue with the TV, which was sorted straightaway. Communication was responsive. Definitely be returning!

GuestAirbnbMay 2025

Second stay at this beautifully furnished apartment, which was located on West Cliff with panoramic sea views. We absolutely love this place and would live there if we could.

MarkBooking.comMay 2025
GuestAirbnbMay 2025

we had a lovely holiday, the accommodation was great, perfect location for the beach and the town. parking was a bonus. we will definitely be back

AdrianBooking.comApr 2025

Positive: Fabulous place , fantastic location, we love this place 3 times we’ve stayed here has its own parking place very much needed, . Well equipped kitchen great utility room with everything in it ,. Beds could do with a better mattress ( just a personal thing ) bath is useless ,. Otherwise fantastic apartment 👍👍

dianeBooking.comMar 2025
LynneVrboMar 2025

3 night break in March Sunset View is a beautiful apartment with a seafront location offering amazing views. The apartment was very clean and had everything we could need for our short break, including private parking! There is a comfy leather sofa with 2 chairs and also a leather corner sofa to relax on in the evening, after a supper of fish n chips from the Magpie Cafe on Pier Rd The shower in the apartment is amazing and there's also a bath should you like a long soak after exploring the area.Wi-Fi can be an issue but there are plenty of DVDs to watch or perhaps download some content onto your devices before you go.I thoroughly recommend Sunset View and would definitely stay again!

JakkiBooking.comMar 2025
ShaniBooking.comMar 2025

The perfect place to stay for a break in Whitby Positive: The location is fantastic. Only a 10 mins walk into central Whitby, so a couple of minutes in a car. Right on the sea front giving fantastic views. Private parking at the front which was great. Very spacious and beautifully decorated. Great shower & bath and added bonus of a utility room with a mini fridge! Was giving welcome snacks which was a lovely idea. I would definitely recommend to come here couldn't fault anything at all, really enjoyed our stay. Negative: Nothing, perfect.

DeborahBooking.comMar 2025

Positive: Lovely spacious well equipped lovely views great bath and a Chinese restaurant nextdoor and a pub would book again . Negative: No negative s home from home

MartinBooking.comFeb 2025

A brilliant base to explore Whitby Positive: We loved the size of the property it was so much bigger than expected, the heating was great, we stayed there in February and it was always warm unlike some other places we have stayed. The shower was also great, hot and powerful. The position of the property is perfect with sea views from both bedrooms and the ground floor. Nice little touches too, not just tea and coffee, but also some lovely snacks Absolutely loved it Negative: Nothing

MarkBooking.comJan 2025
GuestAirbnbJan 2025

A beautiful house in a great location! Absolutely amazing communication! Would highly recommend and will definitely be returning! Thank you.

JakkiBooking.comDec 2024

Positive: the location Negative: damp smell on arrival and wet carpet in front bedroom

SophieBooking.comNov 2024

Photos don’t do the property justice, had a fantastic stay Positive: Everything you need for a wonderful break - home from home Negative: The noisy people above sounded like a herd of elephants with dogs running around for hours on an evening

DeniseBooking.comNov 2024
GuestAirbnbNov 2024

The apartment was exactly how it was described and looked in the photo's, really pleased, couldn't fault it at all. However, we experienced a massive problem with the family directly above the apartment. Constant banging, jumping up and down, skipping, bouncing a ball, running around with the dog - clearly playing chase! Started from 5:30am till 10pm, continuously (when we were in), we very almost left to go home late afternoon on the second night - noise was very loud even downstairs in the living room, as apartment is open plan. Contacted Host & Stay who thanked us for reaching out - would have gone upstairs ourselves to complain but couldn't find the way due to the layout of the building. I would suggest Host & Stay find out who owns the apartment above and try and remedy this problem - not very fair for the family below - ceilings clearly very thin. Such a shame, we were going to rebook for the family next summer but not going to bother now

SallyBooking.comOct 2024

Fabulous we will be back could move in!

PennyVrboSep 2024

Excellent apartment by the sea Lovely clean, attractive, comfortable and well equipped apartment overlooking the sea in the West Cliff area of Whitby (just a 10 minute walk from the town centre). Property management staff were helpful and attentive. Our only gripe would be the requirement to take out insurance to cover potential breakages or to pay a non-refundable handling charge for a breakages deposit. Wireless details were out of date in the check-in information pack, however, the correct details are on the label on the back of the router (next to the sky box in the lounge).

GuestAirbnbSep 2024

This property is absolutely amazing totally clean and even cleaning products so you can keep it that way this isn’t always the case they ask you to keep it clean and give you nothing to do so but not in this case, The location is amazing too but make sure you get proof of the parking space or your gonna spend a fortune on parking airbnb listing said no parking but host and stays online info book said space provided right outside the door absolutely brilliant the only downside of the whole week and this is not anything to do with airbnb or host and stay but we had a herd of elephants staying in the flat above it was terrible started at 7.00 am everyday and went on til 22.00 o bless they went out you could even hear this whilst you were downstairs so imagine what it was like in bed upstairs, but that aside would stay hear again without having to think about it for a second not there fault that some people only think of themselves.

LINDABooking.comAug 2024

Good location but needs tlc Positive: Location was brilliant, had a lovely seating area outside with sea views. Car parking outside was a bonus and very convenient for the town Negative: Apartment needs a little tlc. Curtains were shoddy and blinds broken. Main bedroom had no hanging space which was inconvenient

JustinBooking.comAug 2024

Positive: The views are amazing the apartment is gorgeous would definitely come again

michaelBooking.comJul 2024

Positive: It was a superb very clean beautiful property in an idea location Negative: Booking in time was very confusing in correspondence I would suggest that a 2 pm book in time would certainly be viewed as exceptional value as opposed to 4pm where the value is good

LyndseyBooking.comJul 2024

Be warned about hidden damage insurance and misinformation about parking Positive: Location & property Negative: Hidden damage insurance and misinformation about parking which resulted in me unnecessarily paying for parking a mile from the property. We were unable to check in upon arrival and the code for the key box was not handed to unless we paid damage insurance, £25 non refundable or £250 with £240 being refunded within 14 days. There is parking that comes with the property and is clearly signed however when emailing the host in advance we were advised there was no parking. All of this caused unnecessary stress and aggravation. I've never had this experience before when booking a holiday let on booking.com. Wouldn't book with host & stay properties again.

PeterBooking.comJul 2024

Positive: Great location Negative: It would have been nice to have milk and water

MalcolmBooking.comJul 2024

Will come again Positive: Good sea view in quiet location but not too far from the town Negative: Can get very warm with only one window that opens

GuestAirbnbJul 2024

Such a gem brilliant, air b & b. The photos don't do it justice. Great location, view splendid & very clean. Parking too.

ChloeBooking.comJul 2024

Fantastic Positive: Very homey loved it would definitely love to stay there again Negative: Nothing

FionaBooking.comJun 2024

Lovely location, homely environment. Would return Positive: Sunset view was a 10/15 minute stroll to the town, great views over the sea. Dog friendly beach across the road. Equipped with all you would need however no wardrobes but hangers on a coat rail in hall space and a metal frame hanging space. Small patio area with furniture ideal to sit out at night and watch the sun go down. Bedding and towels supplied along with a welcome pack, some crisps, chocolate and biscuits. Tea/coffee, salt and pepper and cleaning items. Bath was lovely, large, perfect for a soak. Dedicated parking space was ideal. Negative: The mezzanine bedroom allows noise to travel, it was fine for us but if you were travelling as a group of 4 it could be problematic. Mattress on king size bed was uncomfortable in my opinion, very thin. Maybe an upgrade would be good.

AnthonyBooking.comMay 2024

Firstly, three days before the trip, we received an email and were told that there was scaffolding up and building work Positive: Location, great layout, very spacious. Negative: Floors creaked REALLY loudly, dated furniture, bathroom tiles broken, loud noise from room above, running water noises really loud from other residents.

PamBooking.comApr 2024

We had some problems with the booking but we had a great time in a beautiful place Positive: The situation was brilliant, it was more than we expected. Stunning sea views especially from the upstairs bedroom. Everything apart from sofa very clean and well equipped Negative: The brown lea sofa had a mark on it so I got a cloth to clean it and it was filthy

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