A lovely apartment with great views, my family and parents had a lovely short stay. The ceilings are a touch low for tall people but I wasn't in there much as there is so much to see in Whitby.
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A lovely apartment with great views, my family and parents had a lovely short stay. The ceilings are a touch low for tall people but I wasn't in there much as there is so much to see in Whitby.
The accommodation was excellent and everything was as advertised. My family and I would not hesitate to stay here again.
Great apartment, great location over looking the beach and really close to town and the moors. The apartment was well equipped, perfect for our family. Whitby itself offered loads to do, will definitely visit again.
We had a very enjoyable 4 day stay in Whitby. The apartment is well equipped and has the best view of Whitby! Check in and check out super easy. Not one for people with any type of mobility issue, there are a lot of stairs up to the apartment. We found the area to be quiet, which was nice. It’s literally 5-10 mins from the centre with lots of shops, pubs, restaurants etc… this is also down, (and back up!!)a steep hill. The only criticism I can make is that some of the cleaning was not up to the standard you’d expect, especially as this is an expensive place to stay. The main areas were ok, just lacked the attention to detail I expected for the price. Finally, the ceilings are low throughout.
The old saying "you get what you pay for" certainly applies here! Although the apartment was a little on the expensive side for Whitby, it certainly didn't disappoint! The apartment was immaculate, and exactly as shown in the photos. Stunning views and in easy walking distance of the main town. Paying a little extra for something special with the wow factor certainly made our stay very memorable! Checking in was very easy and straightforward, exactly as instructed in the very detailed info pack sent to us online. One thing to mention - as this is the top floor penthouse apartment there are many flights of steps to climb, but once inside the views out onto the sea more than make up for it! 10/10 and we would definitely book this apartment again!
An amazing place to stay. Wonderful views from the balconies and windows of the pier and sea. We watched dolphins playing with the tour boats and the fishing boats coming and going. It's a quiet location, being so high up, and leaving the bedroom door open we could hear the waves crashing at night - once Fields of the Nephilim had finished their set in the Whitby Pavilion. The place was light and airy, spotless, well maintained with good facilities and comfy furniture and beds. The location was perfect for the beach and the lively town - especially lively as it was Whitby Goth Weekend when we went! There was a friendly atmosphere and vibrant buzz to the town, along with some amazing costumes. Activities for non-Goths like us include a 20 minute walk to the Abbey and 15 minutes to the Cinder Trail, which is a beautiful walk along an old rail line, going over a viaduct. The boat rides are good value for money, especially if you get to see the dolphins. The apartment is close to the pubs and restaurants, and Pizza West is a 5 minute walk away, doing incredible pizzas, but book early - we could only get a take away. The only downside to the location is parking, which is very scarce. Having spent ages circling round trying to find a spot in the "W" zone (which you are given a pass for), I ended up parking about 10 minutes walk away along Spring Vale. We never had to use the car again for the rest of the trip, so it wasn't a major problem for us. We would love to stay again, maybe for the next Goth Weekend, if we can find some leather trench coats and massive boots.
It was good but could have been better Positive: The view from the Penthouse were great Negative: Penthouse needs some deep cleaning, the balconies haven’t had a good clean in a long time, and were not usable unless you wanted to spend time cleaning before you could use them. Appreciate birds etc but most mess was very old!
Positive: Clean Everything you want. Negative: Rooms low ceilings Nothing Wrong if you Are Not Tall .
Lovely apartment in a great location. Positive: The location was excellent, the views were great and it was very modern and comfortable. Negative: The 2 balconies are a nice feature but they definitely needed cleaning and it is on the 4th floor and there is no lift, which we were made aware of.
Great place,stayed for nearly 3 weeks. Highly recommend .
Amazing stay Positive: Location, the style of the apartment, the view
Perfect stay, no issues and great comms. Lovely apartment and that view is amazing!Thank you, we are definitely coming back.
Positive: Location with a beautiful sea view. Negative: The amount of stairs to the apartment.
It’s a long way up to the apartment (so not for anyone with mobility issues) but the apartment and balcony views are more than worth the effort A beautiful place to watch sunrise, sunset and everything in between
Positive: Fantastic location one of the best views in Whitby! The apartment was very comfy and clean and had everything you need. Negative: To get the best view you have to climb the highest mountain as they say. 75 steps! But was worth it
Would highly recommend Positive: Great place in a perfect location. Lovely views Negative: Lots of stairs
Great spot, easy walk down town. Ocean views.
Beautiful large apartment with views out of this world both up the coast and across the pier Positive: Great location, beautiful apartment and amazing views from the balcony. Very clean apartment and isolated on the top floor so no noise sitting watching the world go by. Large bedrooms and plenty of storage space. We even spotted a whale going along the coast which we had been advised was in the area a few days. Negative: Not 100% the control of the owners but external windows could do with a more regular clean due to the amount of Seagulls. Appreciate access isn't easy but looked like it hadn't been done this year.
Great flat right on the coastline - great to wake each morning and sea / hear the waves crashing against the shore . Ideal for a short trip to Whitby !
Excellent location great views and lovely apartment. Well equipped everything worked and easy to use, although WIFI not great. Good quality linen and towels. On the negative side in no order. Mattresses and pillows not great and no mattress cover on the on suite bed. Carpets in the lounge and hallway need a good clean stained in places and some stains on the seating. We had great weather and headed for the balconies which disappointingly were filthy. Given the cost of the accommodation and the extra cleaning charge we were expecting perfection.
Excellent views and property. Location is fantastic with lots to do all within walking.
Great stay will definitely return here again.
We had a wonderful stay - a brilliant location in the heart of Whitby with amazing views.
Really lovely location. Unrivalled sea views. Clean apartment with plenty of space. Wonderful to have 2 balconies to choose from. Comfortable beds with lovely towels and some toiletries to use. Some polite suggestions to make this 5* • a welcome pack with milk/bread and a few dishwasher tablets would be welcomed. • A clear fire plan and marked fire exit plus some extinguishers somewhere in the building would also have made me feel more settled during my stay given this was the apartment at the top of the building.
Lovely apartment with beautiful views. Really good location for both the beach and the town.
great flat, would recomme6
Pier view penthouse is in a great location with a fantastic sea view. We found the interior to be nice but neither as nice, nor as clean as advertised. The price would be a fair price if the apartment was immaculate, but it wasn’t. For example, we found thin towels, one with a hole in, a very dirty kitchen cupboard shelf, some dirty dishes, unclean and wobbly toilet roll holders, a snagged bed throw, old bird poo on the patio windows, poor wifi, and a difficult to use/faulty hob. We hope the apartment can be improved to reflect the listing for future guests.
The flat was in an incredible location. We had a really nice time in a great place. I gave the stay 4 stars, just because it’s really expensive and there were a few easy things that could have been included. For example, you’d expect milk in the fridge. Similarly, there was an espresso coffee machine and only one pod. There was some confusion over the internet - with 2 networks in the flat and the tv sound didn’t work. I also requested another parking pass (for a 3 bed apartment, you’d expect more than one car) but this was at a cost of £5 and because I didn’t provide an email to be invoiced, it didn’t get sorted. I think, for somewhere like this, just provide a couple? Lastly, be aware that, on top of the fee for staying in the flat you must part with £25 to pay for a ‘damage deposit’. And that you cannot under any circumstances change your dates (we attempted to sue to being worried against travelling with heavy snow). So, a lovely time but some easy tweaks to make it 5*.
Beautiful apartment, spotlessly clean, good quality, modern, comfortable furnishings and decor. The main bonus is the views, breathtaking. The stairs are a killer but the views make it worth it!!
Very enjoyable.
Great place, incredible location.
Lovely penthouse apartment in great location overlooking sea and beach. Stairs would be too much for those with mobility issues as no lift available. But all in all we would use again.
A very modern, clean a spacious apartment in a fantastic location with beautiful sea views. Lovely experience will stay here again on future trips.
Unresponsive Owners in a case of Fire emergency Positive: the apartment was lovely Negative: We had a fire alarm in the middle of the night and had to evacuate the building. the fire service attended. First of all there should of been a map of the zones for the fire service to see but unfortunately this wasn’t displayed and the fire services couldn’t locate which apartment it was from, as some of the apartments were unattended. I had my 76 year old Mother with me. We had to stand outside in the middle of the night. My complaint is that I tried contacting the owners via booking.com but they told we the owners were unresponsive. I tried several times. my Mother was becoming distressed… still no one responded. Who are you supposed to contact in case of such emergency????? I filed an official complaint via booking.com but still no response from the owners. I have requested a refund for the first night and still no response. As far as I am concerned the owners have a duty of safety and care for their guests. I have been completely ignored!
peaceful, beautiful spot over looking fantastic whitby. close to everything but away from the main town business during Positive: love the view and the quality of the finish. super comfort and great balcony’s Negative: the amount of stairs!! worth it for the view though!!
Positive: The penthouse apartment was beautiful and the views from the two balconies were absolutely stunning, we didn't want to leave, highly recommend staying here. Negative: N/A
Comfortable, convenient and cosy Positive: Being right on the sea-front with a lovey view was great, Really enjoyed the two balconies, even though the weather was a bit showery! The host left tea, coffee, sugar and milk which was much appreciated. We had two excellent breakfasts at nearby cafes Cranberry Swamp and Jet Black Jewel Negative: The windows could have done with a wash as there was quite a lot of bird poo on them.
Positive: views , bathrooms were lovely Negative: low ceilings, unfinished decor, doors didn’t shut properly, no microwave, dusty surfaces, blinds were falling apart cheap utensils
I would certainly return to Whitby and would highly recommend Pier View Penthouse. Positive: A very comfortable, ideally positioned and well-equipped apartment. A high level of cleanliness, nice and peaceful and everything that we needed was to hand. Provision for parking was very welcome. Would highly recommend. Negative: Minor detail but a chest of drawers would have been helpful in the main front bedroom and quite a lot of bird dirt on the balcony fixings and seat covers. Weighing up the cost, a 3 night stay there for nearly £1k out of season was excessive but availability versus demand has no doubt driven the price so high. There have been a deluge of repetitive emails about the booking - pre, during and post my stay which could easily be reduced.
Fantastic break, stunning accommodation and views. Would definitely visit again. Positive: Location was fantastic. Views of the sea off the balcony, just round the corner from town centre. Negative: The balcony glass and sliding doors were very dirty on the outside..mainly thanks to the seagulls which we realise can't be avoided but pretty sure these were not cleaned in readiness for our stay.
A fantastic view, great well furnished apartment for anyone who is mobile and under 6 foot! Positive: Great location, lots of steps up to the apartment but wasnt a problem for us. Really clean and comfortable apartment was very well equipped. Negative: Extremely low ceilings with beams with sharp edges, a problem for anyone nearing 6ft and difficult to spot as all white. Didn't see this in the description as wouldnt have booked with a tall husband, he came home with a very sore head. The beautiful view was spoiled as the windows were covered in bird poo, much of which could have been cleaned easily from the inside or on the balcony. It was there when we arrived and left so no idea how often this is done. It was particularly off putting in the kitchen balcony door area.
Gorgeous 🥰 Positive: Perfect location, spotlessly clean, well equipped kitchen Negative: Lots of stairs- ok for us but something to bear in mind if you struggle with stairs!
We had a fabulous stay at Pier View Penthouse, depsite several flights of stairs to reach the top. The view was amazing and we really appreciated the balconies. Everything in the apartment is brand new, clean and fresh. The West Cliff location is delightfully quiet yet only 5 minutes walk down the hill you're in the throng of Whitby town.
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