Each review shows: source · star rating · date · guest comments. Reviews are grouped by traveler type. Persona ratings reflect the average score from guests in that category.
Terrible experience Positive: Nothing Negative: Cancelled booking as short notice saying problem with property. Then was advised thet had double booked leaving me out off pocket by having to book an alternative property. Have asked for compensation to cover for additional costs. Waiting to hear from them
We arrived to find the property not cleaned since the previous occupants. Empty alcohol cans were found in the bedrooms, half used toiletries and mould in the shower. Dozens of letters to occupants with different names were scattered in the living room including overdue utility bills and last notice letters from Bayliffs threatening to take control of goods which left us worried for our own safety. The beds were stripped bare with no bedding available for us. Upon calling Host to stay they informed us that they will not be able to send a cleaner out to clean and provide bedding as the cleaning contractor wasn’t answering the phone and informed us they had no alternative properties available for us to relocate to. Left stranded without a place to stay, we had to book a hotel last minute. Thoroughly disappointing.
V nice place.
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