Each review shows: source · star rating · date · guest comments. Reviews are grouped by traveler type. Persona ratings reflect the average score from guests in that category.
Positive: Very comfortable bed. 20 mins walk downhill to Canterbury, but have to bus it back, unfortunately busses stop running just after 8pm so then have to get a taxi back.
Good to have dedicated parking space however another car was parked there a number of times.
Negative: Hard to find safe key to access apartment. Booked for 27 nights and only left 2 bath towels and 1 hand towel (told this was standard). No toaster or coffee maker supplied as stated on bkg.com (told it was not included on phone) Bad mould in bathroom which we cleaned ourselves. 1 out of 3 lights in bathroom worked, previous review already pointed it out. Dirty pans, dishes and oven rails. Cobwebs behind living door where the ironing board was. Hoover was dirty. Lots of dishes were chipped.
AirbnbApr 2024
I stayed here for 8 weeks while on placement in Canterbury. It was a lovely peaceful place to come back to after a stressful day. Ideally located for walking into Canterbury. Instructions for checking in / out were thorough and easy to follow.
Thank you!
Holiday Gatherers3.5 avg · 1 review
MyriamBooking.comApr 2025
Attention...
Positive: - Appartement calme, bien situé.
- Place de parking
- Literie confortable
Negative: L'absence de réactivité de l'organisme qui gère l'appartement pour le propriétaire. En utilisant le grille-pain, cela a disjoncté mais le tableau électrique se trouvant dans un placard cadenassé, nous n'avons pu remettre l'électricité.
Problème signalé à 10 h, sms avec le code à 17 h ! ( après maintes relances de notre part et un appel au service clients de Booking qui a fait bouger les choses...).Personne ne s'est déplacé , heureusement que nous avions vu juste et que nous avons pu remettre l'électricité sinon nous serions restés sans pendant trois jours, week-end de Pâques oblige!
D'autre part, il n'y avait que deux spots qui fonctionnaient sur les trois qui se trouvaient dans la salle de bain, on n'y voyait pas grand chose.
Le canapé est passable pour s'asseoir mais il doit être très inconfortable si on doit y dormir...
Lave -vaisselle out of order!
Families with Children4.0 avg · 1 review
MaríaBooking.comOct 2024
Canterbury en familia
Positive: El apartamento cumplió nuestras expectativas. Además, la ubicación era perfecta. Hay una parada de autobús que te deja en el centro. Andando también se llega enseguida al centro.
Negative: Llegamos de noche y tardamos en encontrar las llaves.
All Reviews3.9 avg · 29 reviews
ZYLABooking.comApr 2026
Positive: Location
Negative: When we arrived, the apartment was dirty and not cleaned, even though we booked it two weeks in advance. We contacted the agency, who sent someone to clean the apartment. As an apology, they promised a £20 compensation. Almost two weeks passed, and we haven't received the money, and we haven't received a response to our previous emails. The apartment needs renovation, the bathroom is moldy and smells. Overall, the apartment isn't worth the price.
AirbnbMar 2026
a bit far from the center, but the place is worth it, clean, safe just like the photos
StefaniaBooking.comJan 2026
AirbnbJan 2026
I had a good stay overall and really appreciated how convenient the location was. The host was kind, and the place was suitable for my trip.
RoderickBooking.comDec 2025
Good place to stay
Positive: Nice size good cooking utensils and stuff. Pity dishwasher not working.
Negative: All ok
PennyBooking.comDec 2025
Positive: Great location
Negative: Poor lighting in bathroom
PennyBooking.comNov 2025
Very comfortable apartment
Positive: Good location, warm and clean
Negative: Poor lighting in bathroom and no dishwasher
LadyBooking.comSep 2025
CatherineVrboSep 2025
Nice apartment with with easy parking. We were there for seven nights, but only had two bath towels.
AirbnbAug 2025
The location is great and the bed comfortable. However, this flat is run by a management company who do not know the listing well and haven’t maintained the property to a good standard. We had to stay out all day for a maintenance person to come and fix several issues only for them not to turn up and the management company to stop communication from mid day.
I hope the mould, faulty/ broken items and stains are rectified before the next guest checks in.
If they are, this would be a great place to stay in as the location, parking and facilities if repaired offer a good base to explore from.
Marie-PierreBooking.comAug 2025
LydiaBooking.comJul 2025
Neat apartment within walking distance of city centre
Positive: The apartment was clean and the bed & sleeper couch were comfortable. The kitchen was well equipped to cook for yourself. The location is within walking distance of Canterbury city centre.
Negative: The location of the apartment in the complex was a bit challenging. Apartment needs some TLC. The washing machine was not working and the host was not very helpful to get it working. 2 out of the 3 lights in the bathroom weren't working. Many plates and bowls had chips in them.
JeffBooking.comJul 2025
Great location for visiting the city centre
Positive: Comfortable ( especially the bed) , clean and good location for the city
Negative: No toaster, no clear instructions for using the oven/grill, 2 out of 3 bulbs in the bathroom not working and some clearer instructions to find the apartment and what parking space to use would be good !
TristanBooking.comJul 2025
TST1998Booking.comJul 2025
In 20 min in der Altstadt
Positive: Canterbury ist schön. Die Wohnung ist klein aber zweckmäßig und voll ausgestattet. Man kann die Altstadt in 20 min zu Fuß erreichen.
Negative: Es ist schwierig die Wohnung zu finden, da Google Maps einen zum falschen Haus lotst. Man muss dann die Straße bis zum Ende fahren, dann rechts. Die Schlüssel sind beim Müllhäuschen.
Das Doppelbett ist schmal und das Sofa ok.
SteveBooking.comJun 2025
Comfy clean and relaxing but needs attention to fans
Positive: Very cosy, comfortable flat.
Negative: In the heatwave a fan would have been useful but I purchased one. The Windows which didn’t open fully would have been adequate for ventilation. Very noisy bathroom fan, the loudest I’ve ever heard and bathroom lights faulty.
HilaryBooking.comJun 2025
Please see letter on email it would be good to receive a response to my the issues that we had it
Positive: See email message sent to you. (Helpful pleasant staff on phone - even if they couldn't summon up maintenance)
location - to the city
Negative: See my letter - where I raised a number of issues - not least that problems raised by previous visitors on their reviews had not been sorted!
BarbaraBooking.comMay 2025
Accomodatie zeer matig, Canterbury en omgeving fantastisch..
Positive: Ligging van de locatie/bereikbaarheid
Negative: Bij aankomst een uur moeten wachten op dr code voor het sleutelkastje. Konden dus niet naar binnen.
Het was niet schoon. Ovenschaal vol met vette rommel, bekers niet goed schoon, bestek niet goed gewassen. Stofwolken onder bank. Schimmel in de badkamer.
FabianBooking.comApr 2025
PennyBooking.comJan 2025
Positive: Very comfortable, clean and excellent location
Negative: Nothing
AirbnbDec 2024
Good location, it really is only 15 minutes walk to the centre.
jaganathanBooking.comOct 2024
Positive: Good location
Negative: Somebody else uses the parking space
AirbnbAug 2024
Nice place, there is a £25 non-refundable damage deposit (not mentioned anywhere on their AirBnB bio)as the place is hosted by an agency, so be prepared for that. Communication isn’t the best but had an overall nice stay.
MorganBooking.comJul 2024
I had a pleasant 4 night stay at this property and would definitely love to stay again, however, new trays would be grea
Positive: The bed was very comfortable and I managed to sleep well because of it. Only a 15 minute walk to the city centre, (or 5 minutes by bus).
Negative: Trays were very dirty upon arrival and despite my best efforts to clean and scrub them rigorously, the trays were still dirty so this resulted me having to eat out most nights .
SpardhaBooking.comJul 2024
AirbnbJul 2024
The apartment was lovely, the facilities and location was great, about 15min from the town center. What was not up to par was the talks with the management group that takes care of the property. There was a 25£ hidden fee, a mandatory deposit that wasn't refundable and wasn't disclosed in the initial ad. Other than that, it's a great place.
TarikBooking.comJun 2024
37NeilBooking.comJun 2024
AirbnbJan 2024
Salle de bain: odeurs - Champignons - entretien à faire d’urgence
Chambre: Matelas en mauvais état à changer d’urgence