Host & Stay | Fountains Cottage — Guest Reviews

Positive: Very comfortable and clean. Great location central to shops and bars. Negative: The stairs were a bit of putting. Very steep not ideal for anyone with disabilities.

Positive: Easy access and communication OK. Negative: Option for deposit costs you whichever you choose, extra hidden costs. Carpet upstairs had stains and,stairs are challenging mobility wise, very steep and loose carpet - trip hazard .

Nice cottage in the centre of Guisborough Comfy beds Ideal as was working in the area

stayed x2 nights for work. Guisborough on my list as I wanted to see the abbey ruins Positive: clean and all facilities in place. carton of milk in the fridge on arrival was a nice touch. central location with Morrisons a stones throw away. Negative: the insurance deposit of £250 fand £10 non refundable fee.

The house has quite a quirky shape being on a slight corner between two regular houses. However the layout has been very well designed to make best use of the space. The two bedrooms each has a double bed and reasonable amount of storage. The stairs are very steep and narrow and those who aren't that fit will struggle especially since the bathroom is downstairs through the kitchen. The kitchen is small and narrow but reasonably well equipped, the bathroom is also good. We only used the back bedroom as a couple and 4 people may find the property quite confined. The front bedroom smelled very smoky. Parking outside the property is for resident permit but there is a car park opposite on Fountain St. However for those staying in Guisborough the best value is in Belmont View Care Home car park at £2 a day.

Would 100% stay again and would highly recommend. The staff are very attentive making the check in process very smooth. Positive: It was in a great location, close to the town centre where there are plenty of shops and pubs. It was a good size for two people and despite being in the town centre was in a quiet location. Very clean and had everything we required for our stay. The beds were comfy. Parking was easy with a car park across the road. The communication regarding booking, check in and check out was brilliant aswell. Negative: Only a minor thing was the front bedroom was quite bright in the mornings with the sun coming through the blinds, a curtain could be a good addition.

My daughter and I had a wonderful stay at Fountains Cottage. It was perfect for us and ticked all the boxes and more! We will def stay here again. Jacqueline

Great little place to stay while we were visiting for a family birthday. In walking distance of the venue. We will definitley book to stay again the next time we are visiting . The host was always responsive the house was clean and well equipped for our needs. In an ideal position in Guisborough

Guisborough is just outside the North Yorkshire Moors and is easily reached from the major routes. We visited during the August bank holiday and towns like Whitby were heaving but Guisborough was quiet. The house has been recently refurbished to a very high standard. It's very comfortable and well equipped. The High Street is 5 minutes away with pubs and cafés. Supermarkets are all represented. The owners kindly left us a few useful things to get us started. My only caution is that the stairs are very steep and narrow so wouldn't advise for anyone with mobility issues. We'll definitely come back!

Lovely place to stay! 2 Minutes walk from the town where there's plenty of shops and places to eat. The house was beautiful inside, very cosy and homely. Thanks for having me!

Lovely location, nice clean property. Positive: Exceptionally convenient location Negative: Stairs are quite steep and a small handrail at the bottom section would have been beneficial.

A fantastic stay, great location with clear communication from Host & Stay. The house itself has general wear and tear but this didn’t affect our stay and we would definitely return if visiting the area.

Perfect for a short stay for a funeral. Clean and tidy. Cheap parking opposite and good location for access to shops and restaurants.

The property was well kept. They left some body/hair wash, soap,milk & cleaning supplies. The stairs are extremely steep so I wouldn’t say young children friendly unless they are confident on stairs. All in all a great property in a great area! Nice and quite perfect for relaxing.

House very clean and location was quiet yet easily access to town which was useful to us. Kitchen is tiny and lounge is small so if there had been 4 adults - would not not have been much room. Parking close by so that was also useful. Our key issue was that we could not get into the property until 7pm (as opposed to 4pm) and having driven 5 hours from the south in time to check-in, to get a phone call at 3.30pm to say we couldn’t get in until 7pm was very frustrating to say the least. Started us off on a negative footing.

5 stars Really enjoyable stay at Fountains Cottage. The central location made everything easy — we could walk to the shops, pubs and Guisborough Priory, and it was a perfect base for day trips to the Moors and coast. The cottage felt clean, comfortable and well looked after. Check-in was straightforward and we settled in quickly. Beds were great after long days out, and the whole place just worked for a relaxed short break. Would happily stay again.

Did its job Positive: Clean and tidy. Bed was very comfortable. Negative: It was fine

The stairs were so steep and narrow. They were a hazard and I wouldn’t have booked the place had I know as I had my 83 year old parents with me. The place is generally clean but there are dirty stains on the door of the bathroom and scuff marks on the paintwork that would clean off and make the place look better. It’s extremely small overall, and 4 people would struggle to manage here. The kitchen is tiny and can only have one person in there at a time. The location was great and the car parks opposite were very handy, but overall the place felt claustrophobic. We left two days early

We had a comfortable, pleasant stay but the bathroom location did slightly "take the edge off it". Positive: It is a clean, comfortable property, almost in the town centre and very handy for shops/(including a supermarket !)/cafes/etc but in a very quiet location. Negative: The website does not indicate that the bathroom (inc toilet) is on the ground floor and not with the bedrooms on the first floor ! (This is probably ok for younger people but can be a bit problematic for "oldies" (like us !!), or a family with smaller children.

We stayed in Guisborough and the location is good. We booked through a company called Host and Stay, we didn’t realise until arrival that we had used this company in 2025 in Marske by the Sea. Their cleaning standards are unacceptable, the house was very dusty ( again another error on our part we should have read the reviews more thoroughly). First impressions ok, but look at height and behind furniture, the house was hung in dust ( others reported the same). You call the company and receive words only. They lack integrity and simply want to buffer the conversation with internal communications with their cleaning company. We always get exceptional feedback as we are very respectful people. We respected this property like all others. Any family etc proposing to stay in a Host & Stay property, due your due diligence if you don’t want any shocks.

fantastic little cottage me and my wife and son stayed there for the weekend, host was fantastic can't fault the place hopefully stayed there again

Thank you for a lovely stay!

An enjoyable stay, very conveniently located, Town centre and bus stops a short walk away. Car park across the road cost £2.50 a day. Would use again.

It needs a good clean Negative: Dirty crockery/cutlery Black mold round bottom of shower No microwave Bought a toaster rather than use the one provided Dusty skirting boards

Positive: Brilliant location Negative: Very steep stairs with incorrectly fitted carpet making the stairs dangerous. I have noticed this being reported on reviews but never corrected.

One of the beds was broken. It was clear that they had previously tried to fix it, however, there was two broken legs, 4 broken slats and the middle joist was snapped in half. I rang the number provided straight away and we was told that somebody could only come out the day later. The kitchen utensils and cupboards were dirty, stains in the cupboards and drawers. The rest of the house was relatively clean however the walls are desperate for a fresh coat of paint, lots of marks and chips on the walls and woodwork.

Stayed here twice now it’s always clean and tidy very cosy always feel at home also there’s lots of shop near by don’t have to walk far hope to see you again very soon

It was perfectly fine for what we needed.

thanks so much for another great stay!

Very cosy and lovely home was very clean and tidy I enjoyed my stay I would highly recommend and I would stay here again

Overall met requirements needed for the weekend, good location, easy accessibility/ parking and comfy beds. House could do with a deep clean (surface level was fine) and a freshen up as lots of marks on the walls, woodwork and carpet.

Great place to stay

Lovely house, very clean and lovely throughout. Perfect location for the High Street, plenty of parking directly opposite. Would definitely stay here again and highly recommend

Accommodatie was voor ons perfect. Dicht bij de winkels en restaurantjes. Betaalbare parkeerplaats voor de deur. Heerlijk geslapen en alles wat we nodig hadden zat in het huisje.

Great place to stay Positive: Great location, very clean and when we had a problem with the shower door it was quickly resolved Negative: The stairs were quite steep

Positive: Very convenient location, warm and comfortable. Thank you

the place was peaceful and great base for visiting family-we stayed for 3 nights- the bedrooms are upstairs ( they are double beds and felt too small for us so we had to sleep in one each) and the bathroom downstairs so did feel a little bit inconvenient having to navigate steep steps to use the loo in the middle of the night ( fortunately there is a handrail) - the shower door was only held on with one bracket so difficult to close door properly ( there was a repair kit for this in the bathroom) we reported on the first day but it was not seen to whilst we were there so Hopefully it has since been rectified for future guests- the space in the kitchen is very small so difficult to find counter space to cook properly and could not find oven gloves - overall I would say the space is clean and comfortable for a short stay but not really well equipped enough for a long stay

Fab location

Great place to stay, clean, tidy, everything you need for a short stay, exactly like the pictures, no frills but no complaints

Thanks for having me! Everyrhing was perfect

Awful! Positive: Good location Negative: The stairs are a death trap! Loose carpet, stairs far too steep. The house is super tiny. No washing machine. 1 hand towel for a weeks stay! Stains on Bedding and whole house NOT clean! Never again!

Lovely little cottage in a brilliant location

This was my first Airbnb experience and communication from first enquiry to arriving was prompt and friendly. The information about the property and surrounding area was excellent and the property was clean, comfortable and tastefully decorated. I would book it again.

We LOVED the excellent location but would look for something better equipped for our needs Positive: The location was perfect to walk to main street, shoos and tea rooms, and to visit family. Negative: The stairs were very steep and difficult to get luggage upstairs and the bathroom was downstairs It was inconvenient that we needed to go out for salt and paper, paper towel and toilet paper and that there was no egg flipper These things should be made available. Also the tv remote batteries were dead.

Amazing stay, Dale & the team are great hosts. Accommodating and accepting of many questions. Quiet area, with nice places around it to eat at. Less than 3 minute walk into the town centre so it’s not too far, but also far enough to not hear the noise during the nights! thanks.

lovely place to stay. Great hosts!

The cottage is tiny but well-appointed. The bedrooms are a reasonable size and comfortable. The decor is pleasant and in perfect condition. The location is perfect - central and convenient. Our only slight concern was the steepness of the stairs: would not be navigable for someone very old or frail.

The location was great for us The bedding and linen was clean The carpets have got lots of marks on them Dust behind furniture Please could you take all the kitchen utensils back somewhere and put them in a dishwasher and also the oven needs a proper clean if this was done we’d be very happy to come back

Really nice little cottage, close to the town centre.

thanks for hosting me again ❤️

Positive: The location was perfect for what we needed. Negative: The steps too steep and the bathroom being downstairs and bedroom upstairs.

Great place to stay and fantastic hosts

Thanks for a great stay! It was the perfect base and we will definitely book again.

Thanks so much for hosting me again ♥️

Great stay! Wonderful host very communicative, simple check in and lovely comfy cottage - would recommend highly!

Was the perfect location for what we needed it for with great facilities. Will defiantly return next year when visiting Positive: Was a good spacious property which was located in the perfect location for visiting family.

thanks for having me again ❤️

Our stay at Fountains cottage, Guisborough, was ideal. The beds were so comfy. Only downside was that the stairs to the bedrooms were very steep. Not great for elderly or infirm. Everything else was fine. It was so handy for all amenities. There is a supermarket just around the corner. There are plenty eateries nearby and within walking distance. All I all a lovely stay

It was a nice and pleasant staying Positive: Although it is a small place, it has everything one needs to feel comfortable. The two bedrooms upstairs are nice and cosy. It is located in a quiet area very close to the shops.

Great place, exactly as advertised.

Nice place to stay in Guisborough for a few days. Easy parking & had everything we needed despite being quite a small place.

Very clean and comfortable. Would recommend to others coming to Guisborough!

The property is well located and we had no issues with parking during our stay. Unfortunately the property was quite a bit smaller than pictured. The stairs were extremely steep and generally, it felt quite run down. There were a lot of marks and scuffs on the walls and furniture. The properly was clean on the surface, but if you yourself like things to be clean, then I think you’ll find a few issues throughout. The bathroom felt particularly dirty. If we had only been staying for a night, it probably wouldn’t have been an issue. However, we stayed for three nights and by the second night we were ready to leave. We also asked the host to provide more than one toilet roll, and they never responded to our request. I wouldn’t stay here again.

Basic Positive: Clean Negative: Those photos are embellished- very basic really- no stores like basic salt and pepper- 1 toilet roll for 2 nights stay- very mean- not very homely

lovely accommodation in a great location! I always look for this property when I need to stay in Guisborough because its so homely & cosy! xx

Disappointing Negative: The property could have been cleaned

Really enjoyed spotless and comfy Positive: Clean and comfy Negative: The only problem is the shower holder is broken was in May when we last stayed will not stay up and turns around

Nice, tidy house. 2 good sized bedrooms. High Street just around the corner. Many thanks 😊

Comfortable modern house Great location Positive: Very good location to town and all amenities carpark across road download the ringo app and pay parking or top it up, great little kiosk across road if you don't fancy cooking we used it for breakfast. Beds very comfortable we enjoyed our stay Negative: Stairs very steep and bathroom downstairs

Ok but over priced for quality and cleanliness Positive: The Location was great Negative: Floors very dirty, lots of broken things, no large glasses, carpet on stairs loose and dangerous, not sure of outside space at the back, the clothes airer was trashed!

Nice property and location, hosts need to chill out a bit and let you enjoy your stay. Positive: Nicely decorated, lovely location. Cheap parking. Negative: No bin, strange entrance / lobby space that could’ve been better used - the furniture in this lobby space also felt incredibly weak. The hosts were a nuisance, far too communicative with several messages throughout our stay.

would definitely stay again Positive: location Negative: the stairs

The cottage is in a great location for exploring the area. It is in easy walking distance of supermarkets and the local town so very convenient.

We were impressed with the cleanliness and comfort of the space. It is exactly as described. The team were very responsive and we had no issues at all. I would highly recommend to anyone looking for a comfortable, clean and well located place to stay.

Stay was comfortable and the place was near High St Positive: location

Great little cottage, comfy beds, exceptionally clean 2 minors - could do with a shelf in the shower and a bin in the kitchen

Very nice, but some drawbacks Positive: Overall a very well-kept small house. Negative: I was unhappy that the £250 deposit was actually taken out of my bank rather than being "held" (as most hotels can do these days), and then not refunded for 14 days; also that a £10 "administration fee" was taken which had not been mentioned before booking. As others have commented, the staircase is rather steep and narrow: particularly a problem in the night as the only toilet is downstairs.

lovely bright, modern, clean property - booking agent less than brilliant. Positive: Great location, really clean, modern, tastefully decorated Negative: Only really minor niggles, like the only bin in a 2 bed house was a tiny, weeny bin in the bathroom, nothing in the kitchen at all. The double beds were really small, so fabulous for one person, a real squeeze for 2, but our issue was the booking company, who threatened to cancel the booking (we'd paid in full at the time of booking), hounded us with at least 2 emails a day, then never did send the code for the locked key box, despite 2 conversations with customer services prior to arrival, where they apologised for the cancellation threats (which apparently shouldn't have been sent), promised we'd still get all the details for access, then never did. I would book this property, but only through a different agent. Booking.com, you suck.

Great place lovely and clean with great facilities all we needed .

lovely house great location close to high st

Positive: Location, facilities, cleanliness. Lovely place

Positive: Property was clean and reasonably well equipped. Beds were comfortable. Negative: Kitchen is more of a kitchenette, even preparing basic meals was problematic in the space, but they have done as much as could be expected given the limited space.

Overall it suited our needs but wold not stay in that particular property again. Positive: Breakfast n/a. The unit was modern and well kept. The parking across the road was easily accessable. Negative: As we are older we found the stairs intimidating. Very steep and narrow tread. As we could not get our suitcase up the stairs we lived on the ground floor and only climbed the stairs to sleep. Might need to warn people of the steep stairs. The carpet tread was loose at the bottom of the stairs.

Handy location. Compact but comfortable for short stay. Well equipped given the space but limited for preparing a meal.

Loved it. Will be back! Positive: Good location, cheap parking. The rooms are clean and the property looks recently refurbished. It's central to Guisborough High Street but not noisy at all. There's a small cafe selling good food and coffee about 30 metres from the property. There's also good selection of pubs/micropubs/restaurants within a very short walk of the property. Bathroom and kitchen are particularly nice and the milk/coffee/shower gel were appreciated. Towels were included. WiFi is provided and is pretty fast. Negative: There's very little that could be improved.

Lovely cottage clean and modern. Would definitely recommend it and would book again when next in the area.