Host & Stay | Flamingo Lodge — Guest Reviews

Positive: The location, the view Negative: The property wasn’t in overall great condition, the gate on the veranda was broken and replaced with a wooden board, outdoor furniture was broken, toilet seat broken, dirty linen no instruction manuals just overall disappointing with the accommodation. We have stayed on the park before and other lodges were in great condition.

Avoid this lodge Positive: The lodge was right next to the lake the area itself was beautiful and so quiet Negative: It was dirty! stains on the towels on the bed on the pillows on walls, netting was, dirty big cobwebs on the windows dead flies and bugs on the widow ledge used knives left in the draw with butter on dirty food left inside the oven and grease on the lower part of the oven, a snapped knife in the draw dirty used tongs. Crumbs of food left all under the table and around skirting boards in the kitchen, broken lamp in the living room that was snapped so was Pretty useless and a badly put together gate as you walk up to the property that’s sums up what it will end up like inside. For a 5star place i would not recommend flamingo lodge but i do recommend any other lodge as the site itself is beautiful

Positive: It was nice and quiet Negative: Shame we had to do the washing up when we arrived

Unfortunately, the lodge was already in a poor state when we arrived. There were several issues with the condition and cleanliness of the accommodation, which we did not cause and which should have been identified and addressed before we arrived. We have also had a significant issue with the hot tub. During our stay, the water has turned green, which has meant that we have been unable to use it safely. A hot tub should be properly maintained, sanitised and checked throughout a guest's stay, and we are extremely disappointed that a facility we have paid for has not been in an acceptable condition. We have also been charged £40 in relation to damages. Given the condition of the lodge when we arrived, I am particularly concerned that we could potentially be held responsible for damage or issues that were already present. We do not accept responsibility for any pre-existing damage or defects. We have photographs/videos documenting the condition of the lodge and the hot tub.

We really enjoyed our 4 night stay here. The location itself is beautiful, especially with the lake view, and the caravan is lively. It's very modern, and well presented. The hot tub was great, especially after a day of physical activity at the Aquapark. It was lovely to come back and relax in it. The host was more than helpful throughout our stay and communication was excellent. The only thing we would say, which other guests have also mentioned, is that the outdoor furniture could do with some improvement. With the lovely weather we had it would have been nice to sit out on the patio for dinner, but unfortunately there was no outdoor table, and one of the chairs was ripped so wasn’t really usable. Other than that, everything was great and we thoroughly enjoyed our stay. We would definitely book here again and would highly recommend it.

We loved our stay at the flamingo lodge as a last minute booking when another host cancelled. The lodge was spotless and was exactly as the pictures showed. The big let down was that 4 days prior to our stay Host & Stay messaged us asking us to pay a £40 non refundable or £250 refundable damage waiver, yet this was never mentioned in the listing or when originally booked. We thought this was poor to send this so close to our stay as they knew we had passed our cancellation period and they had clearly not stated this as required in the original listing. I queried it with their own T&Cs and they admitted we did not need to pay for this. The only other let downs were the lack of soap in the soap dispensers in the bathroom, no antibacterial spray for the kitchen yet guests are asked to clean/tidy up, and a few more bin bags and tea towels would have been a huge help. The lodge could benefit from having a table & chairs for the patio, other than that we had a lovely stay and would return.