Host & Stay | Endeavour Sails — Guest Reviews

A lovely find just a short walk from the centre of Whitby. Perfect for a couple. Positive: Endeavour sails is a well thought out apartment with just what is needed for a great break. It was clean and tidy, tastefully decorated and pretty quiet. Negative: There wasn’t much we didn’t like! I had forgotten my shampoo and there wasn’t any there, but that was easily rectified. We thought the bath towels were a little small but, again, we did manage to get dry!!

Never stay with Host & Stay again. Incompetent in far too many ways. Positive: Clean and comfortable. Negative: Contact from the agents Host & Stay. Far more e-mails and texts than were neccessary and far too long. At the end of the day the instructions they supplied were not followed and caused my wife and I concern and worry that we were being let down.

Positive: The apartment is beautiful, perfect location and big enough for two.

Great value for money Positive: Love comfortable and clean apartment to stay. Negative: It was very close to town

A Whitby Gem Positive: The apartment was well kitted out, with loads of little extras you wouldn't expect, everything from a garlic press and cheese grater to scrabble & Trivial pursuits. Be sure to check all the cupboards and drawers to see what's provided. The apartment was warm, clean and comfortable. Parking can be difficult sometimes in Whitby, but parked with ease on Goth weekend where the host advised. All in All a gem of an apartment at a reasonable price, and I will be checking if it's available the next time I stop in Whitby

Location x the hill x health problems so taxi every time we went out Positive: The property was every thing we needed x absolutely spot on x the location and parking was a let down but it didn’t spoil our weekend Negative: Every thing was fine

This was a planned break for our 28th wedding Anniversary so we did manage to overcome these issues Positive: I found the keys accessibility really easy. Negative: The fact that the flat was called Endeavour Sails, this is what we looked for from the street. When in actual fact the property was called Prospect Villa. We added an extra hour to our search to find the correct property. We had to ring the out of hours service and leave a message so again we had to wait. When the guy rang back he said I will send you the email with all of the details which we had not received earlier!!!! Not good. The shower head moves when you put the water on and the doors do not close thoroughly, so the water goes on the floor causing a potential slip hazard. The kitchen taps move when you turn them on and off. The non refundable damage insurance is a cheat as we have never had our money non refundable. Someone finds it funny to through stones at the bedroom window in the early hours causing lack of sleep. The stomping above our heads woke us up at 7am both mornings after a 4am disturbance with the window??

Luxurious calming and relaxing! Wish we could have stayed longer! Positive: The property was a the picture showed. So cosy,quiet and homely and had the WOW factor. Negative: It was a pity that there wasn’t an outdoor space that one could use. This would have been wonderful considering we had fabulous weather. The outside was a bit drab BUT superseded itself once we stepped inside!

We had a great stay and Whitby is beautiful. Positive: The design and feel, it was very clean and spacious. Negative: The parking! For the time we were there no cars parked in the spaces at the front but we were unable to use them.

Lovely property shame about few things. Positive: It was very nice Had everything needed for self catering. Lovely clean bedding. Very nice. Negative: Were the property situated. We struggled with the hill Need to have good mobility. Internet connection wasn’t good. Television wasn’t good . There was parking outside of building. But we couldn’t use that. Settee needed good hoover. Found wrappers under cushions from previous stays

Positive: Was all fantastic

Whitby stay Positive: The apartment was great so was the location

Lovely accommodation with everything we needed and not a bad walk into town. No parking except on the street but we rent Positive: Clean and spacious Negative: Nothing

Positive: The apartment and furniture was top class, problem with parking facilities Negative: Parking facilities, position up a hill was a bit of a struggle.

Positive: Property is of a very high standard. Negative: No off street parking, location at top of a very steep hill.

Brilliant stay, would absolutely recommend. Positive: A brilliant space, spotlessly clean and in a good location to walk to the centre. Very cool bedroom even in hot conditions, which was a brill bonus. Loads of necessities in the kitchen e.g. tinfoil/salt/pepper. Negative: Nothing, everything was great. Parking on Meadowfields was no bother.

Lovely apartment for a short stay in Whitby, easy to find parking nearby and within walking distance from the centre.

Lovely stay would definitely recommend to friends Positive: Great location Negative: Nothing

Positive: The bed was comfortable and the property was clean Negative: Overall, we had a pleasant stay, but there are a few areas that could be improved. The main issue was that there are no opening windows in the kitchen/lounge area. During our stay it was very hot, and without any ventilation the room became quite stuffy and uncomfortable. The ironing board provided was also very small, which made it difficult to use. Finally, the entrance foyer to the apartments feels a little scruffy and could benefit from some attention, as first impressions are important.

Clean modern apartment well equipped Positive: Very clean and modern and very well equipped. Only 15 mins walk into Whitby. Negative: Pillows were a bit lumpy so found it a tad uncomfortable but the bed was lovely. Everything else was great

Decent apartment. Positive: The apartment was nice and spacious with a comfortable bed. Negative: It was not easy to find parking. There is a busy set of traffic lights right outside and we had to drive around for a while to find a residential area to park in.

Whitby Weekend Positive: Location Negative: No parking and shabby appearance outside

Exceptional! Positive: Wonderful host. Great location. Super accommodation, I would highly recommend!!

Amazing Positive: Amazing

An excellent apartment, but it does not come with 'free parking' as advertised Positive: The apartment itself was excellent. Spacious, stylish, comfortable and we found the location was perfect for our needs Negative: The property is advertised with 'Free Parking' which suggests to me that there is a guaranteed parking space, and this is one of the main reasons we chose this over other properties. There is free on street parking nearby, but a space is not guaranteed, so I found this to be misleading.

Positive: Beautiful and classical close to everything

Lovely place easily accessible on foot

Positive: The apartment was well appointed and comfortable. It included all amenities required for a short stay. It wasn't a long walk away from the town centre and we enjoyed our stay here. Negative: Uncertainty about car parking. Perhaps a little map to accompany the booking instead of just inside the folder in the apartment.

lovely place. walking distance to harbour about 10 minutes downhill. parking wasn't a problem during our stay . Would recommend and stay again

Positive: Really classy apartment, so comfortable

Good but location and parking a issue Positive: lovely unit with good facilities Negative: parking was non existence although was free on the street it was down a steep hill and very to find any location a good 15 min walk to town and coming back was a steep climb up the hill

Positive: Really lovely place, walking distance to centre,

Very relaxing comfortable and quite Positive: Location and facilities were excellent clean and comfy property with all that was needed Negative: Not much I didn’t like it I had to maybe a little better shower but that’s more person preference

Positive: It was an easy 10 min stroll into town. The flat was well laid out and very comfortable. Negative: Parking is bit of an issue. The apartment is right beside traffic lights at busy junction and doesn't have a dedicated space at the property so you have to unload very quickly then move. However we did find it easy to find spaces down the road beside the bus stop.

Enjoyed it would definitely go back and stay there again Positive: Inside the property was decorated nicely, bed comfy everything was nice . Negative: Had to reverse out on a main rd

Nice place to stay close to town easy walking distance nice touch tea and coffe with milk at propert Positive: Easy walking distance to whitby Negative: Parking

Stylische und gemütliche Wohnung! Positive: Die Unterkunft war gross, sauber, modern, gemütlich und hat gut gerochen. Negative: In der Dusche hätte mehr Wasser kommen können, ein härterer Strahl.

Good location just out of the hustle & bustle of the town Positive: First impressions of the outside of the property were not very good, but once inside the apartment was lovely. We had everything needed for our stay & it was very comfortable Negative: No parking, but we were told to park just down the road where there were several spaces each time we moved the car

Positive: Apartment facilities and location Negative: No.parking

Positive: The apartment was amazing. When we arrived we found it clean and it had everything that you could of think of, to make your stay there as comfortable and easy as possible. Parking the car was not a problem. I did not want to drive, infact I only used it once, out of a 5 day stay, and that was only going to the supermarket which was very easy to find I will be staying again next time I visit whitby. I have also told all my friends and family, to use that apartment. Everything at your apartment was outstanding Negative: One thing that springs to mind was the bus stop being literally outside the apartment. That was a great help for myself and my mum. Also I was glad that you had a folder there with all the relevant information, to help you with your stay. I used it to ring for a taxi

Lovely time all in all Positive: Clean, nicely decorated and presented. Very comfy bed and pillows. Got everything you need in one place. Negative: No parking.

Perfect location, within walking distance to the main area. Lovely apartment. Positive: Lovely apartment, very clean, well equipped. Negative: None.

Great place for a break Positive: Nice and clean, very well equipped. Tastefully decorated, bed really comfortable, would stay there again but perhaps out of season. Negative: Parking was an issue and an inconvenience, walk into Whitby was ok, very hilly so walk back was a challenge. No where in walking distance to buy provisions. Shower room really small and unable to lock the bathroom door. Wasn't keen on film on windows but understand why it was done.

Positive: - Sehr schöne und komfortable Wohnung - gut ausgestattete Küche - sehr sauber - ruhig gelegen - Parkmöglichkeiten in der Nähe Negative: Die Kommunikation mit Host & Stay ist sehr passiv aggressiv. Es wirkt so, als hätten die Vermieter negative Erfahrungen mit Gästen gemacht und geben deshalb ständig Hinweise, was man alles nicht darf und worauf man achten soll. Ich habe mehrere Nachrichten bekommen, was alles beachtet werden muss und wie man die Wohnung hinterlassen soll. Man wird ständig darauf hingewiesen, dass man das Apartment sauber und ordentlich hinterlassen soll, was nach einiger Zeit etwas nervt. Es ist klar, dass man eine Ferienwohnung in einem guten Zustand hinterlässt, aber bei dem Preis sollte die Reinigung inbegriffen sein. Außerdem muss man kurz vor dem Beginn des Aufenthalts entweder £25 für eine Versicherung bezahlen oder £250 Pfund deposit hinterlegen. Die Kommunikation mit den Mitarbeitenden war aber sehr freundlich.

Great apartment but poor property management Positive: The apartment is lovely, comfortable and stylishly appointed. Whitby is a wonderful town. Negative: We pride ourselves on being good guests and unfortunately we found the communication with Host & Stay poor and the £25 damage insurance excessive and we would not rent another one of their properties again.

We were unaware that we had to pay a non-refundable charge for their ‘damage protection cover’ for any breakages etc. W Positive: The flat was comfortable, tidy and clean. Negative: We were under the impression that parking was available at the flat. Unfortunately, parking was only available down the hill, if you were lucky. As the windows at front and back were masked out, you could not see out of the windows, and we were unable to open the front ones for fresh air. You need to be aware that the shower cubicle was very small.

Positive: It was beautiful comfortable and just right to re charge our batteries. Negative: No off street parking

Positive: quality of the apartment close to whitby Negative: quite a steep hill to climb coming from whitby outside appearance of the apartment was a bit untidy (weeds growing on the front

Home from home Positive: The apartment was spotlessly clean, warm and comfortable and only a ten minute walk to the harbour, bus and train station. The kitchen was very well equipped and the bed was comfortable. Check in was seamless thanks to the emails we received from the host telling us how to access the property and as suggested by them, we parked about 5 minutes away, leaving the car there for the length of our stay. We are looking forward to returning to the property at some point in the future. Negative: There wasn't anything we didn't like

Lovely home from home. Positive: Lovely apartment, clean and comfy. Looks to have been recently decorated / carpeted and all the kitchen kit you could need is provided. Lovely comfy bed and a nice en suite shower / bathroom. Cosy living room with a nice TV with a lot of apps - also took my firestick for the Man U Arsenal game!!. (The wi- fi was spot on). We parked, as advised a short walk away in a quiet estate for 4 nights with no problems - less than 5 mins from the apartment. Under 10 mins walk to town centre and the bus / railway stations. A fabulous stay in a really lovely apartment, can't recommend enough, will definitely be our first choice on our next visit to Whitby. Negative: Nothing to dislike.

On the positive side, the flat itself is beautiful, well equipped and clean. The bed was comfy and the flat was warm and welcoming. On the negative side, the check-in was very poor. The confirmation booking email provided all details for check-in but did state we had to pay a non-optional additional damage waver before we would be given the lockbox code. You had to call a number to ask for the 'verification' email'- which was actually the damage waiver. We felt tricked. When I asked why this wasn't made clear on any of the Airbnb communication, they read a line about a damage waiver which is tucked away in the original listing. We had to call x3 to get said 'verification' message and so was 2 hours delayed in accessing the property-which already has a relatively late check-in time. Host and Stay ignored my message asking for this to be discussed. To top off the actual stay, the flat next to us had two dogs which barked constantly ALL NIGHT. The hosts did apologise when I messaged.

Lovely flat and location.

Positive: The little extra touches. Very clean, warm, and comfortable accommodation. Negative: There was nothing to not like.