Host & Stay | Blue Sky Cottage — Guest Reviews

The location of blue sky cottage was good, it was just a 10 minute walk into Whitby. The house was a good size for a family of 4.

We cut our 7-night stay short and obtained a refund through Airbnb support after escalating. On arrival we found several issues that made the property unsuitable: a broken and unsafe bed, black mould in the bathroom, dog hair throughout, dirty sheets on one bed, and towels that smelled of cigarette smoke (we had to buy replacements). We reported these within 24 hours but nothing was fixed, and we were only directed to complete an external complaints form with a 7-day response time. With young children, health and safety concerns, and poor sleep (mattress on the floor), we left after 3 nights. Communication was polite but unsatisfactory, and Airbnb verified our concerns and handled the resolution.

Had a great family holiday in whitby. House is in good location and good communication from the host

Thank you so much for having us. My children really enjoyed spending time there. The place was nice and clean. Appreciated.

The only downside was the parking situation. I didn’t notice anything that was said in the properties description, ended up dropping bags and family off and parking in the long stay parking in town and walking to and from the property, about a mile.

Blue Sky Cottage is a great location for Whitby. Our children (youngest 3) had no issue walking up and down the hill into town so don't let the other reviews put you off. it's really not far or steep for long. On arriving, we had to park round the corner on a different street as there were no spaces available outside the property. A neighbour on that street questioned it, and asked if we were staying on the street so I think she was annoyed we parked there. The house itself was fine, big lounge and kitchen but I did fine the cleanliness not great. In the kitchen there were no supplies such as foil, cleaning products, dustpan and brush or even a tea towel or washing up liquid or little spoons. The kettle had a weird greasy dust on (that I couldn't clean off) and in general the house was quite dusty. I did flag this up with the owner when we got back and sent some photos, and received quite a generic response which wasn't personal to the issues. Beds were comfy and plenty of towels.

Blue Sky Cottage. Whitby Positive: The house was clean and tidy. Not far from the centre of Whitby. Catered for 5 adults easily. Also had a starter pack with tea, Coffee, sugar and cleaning products. Negative: No parking near the property. Although we did find space on the road not far away. The wifi was very poor but as we were there as a family this did not bother us too much.

The cottage was just as described but bigger than I had originally thought. The location was 5-8 min walk into Whitby. There is a very small garden area which was suitable for us and our dogs. The Wifi did not work but we sorted it on the last evening as the wifi details did not match what was left but it is actually on the bottom of the wifi box. Perfect for our stay.

The house was lovely and well laid out. Nice little garden for the dog with seats for us to sit in the sun. The ONLY negatives were that the shower doesn't stay at temperature, my partner actually scolded himself as it suddenly got extremely hot so the kids had to have baths, and the single as well as pone of the double beds were old spring mattresses and so some of us were woken up by how noisy they were. Other than that the location was great, parking was a struggle but over bank holiday weekend near the centre of Whitby that's nothing of a surprise and house overall had great amenities and was very clean.

Functional house in a central location The property could do with a deep clean and lick of paint in some areas, the bathroom and kitchen felt very tired. Given the price we paid compared to other properties this didn’t feel good value for money. Simple things like more kitchen utensils (one set of cutlery per person is not sufficient) could help. However, the house was spacious for a family of 4 plus dog, warm, and the location was very good, less than a ten min walk to the centre of Whitby which is why my rating is 4.

Had a short lovely weekend in Whitby. Was expecting for the money paid better. The parking was hard to get a spot, The internet wouldn’t work on the details given Couldn’t watch channels wanted on TV like Netflix etc as wouldn’t connect Very dusty and cobwebs and spiders 🕷️ A strange smell downstairs but worse in kitchen . Beds mattress in front bedroom was very uncomfortable The bath needs sealant doing as unsightly However we did have a nice weekend in Whitby for the Christmas market weekend but was disappointed with the house.

A great stay for a short weekend visit (attending a wedding). Is administered via a cottage hire agency. parking was tough as said by other reviewers but great location to Whitby centre. place was clean and tidy and excellent heating (got warm v quickly which is essential in the march Whitby winds!) parts of the house very tired and worn (especially mattress in the large double bedroom very uncomfortable). Some very minor irks like bed not being made properly (sheet not tucked in) and a bit stingy on small things like only 1 toilet roll, 1 dishwasher tablets, watered down washing up liquid etc. "well stocked kitchen" means tea, coffee, sugar, salt and pepper. that's about it. bring everything else with you. mind the extra *compulsory* charge of £25 safety deposit once you've paid. good for a place to lay your head for an out and about holiday.

Myself and my family were staying in Whitby for my nieces Christening and needed somewhere we could all stay. This cottage is perfect - the location is incredible and brilliant value for the middle of Whitby. Hosts were 10/10. Cannot fault our stay at all!

Was great location,unfortunately the wifi was very poor so no tv available as could not connect to apps! Bathroom was a bit lacking in tlc as paint and wallpaper peeling off,looks like been like that for a while. Bedrooms nice and cosy and clean kitchen with all you need. Front and back yard could do with cleaning and tidying of weeds.

We loved this place! It was in a great location and just a short walk from Whitby. Really clean and comfy. It had everything we needed. But I will say the parking was a real issue. Could never park near the property and had to pay for a Car park in town during our whole stay.

Lovely and perfectly sufficient for a group of sightseers , the property just needs some care Positive: The property was in a great location outside of the centre so it was nice and quiet. The beds were very comfortable and the overall size was great for 4 adults. The kitchen was well-stocked with everything you need for cooking. Roadside parking was easy to find. Check in/out was really easy with key box. Staff were friendly and attentive on messages. Negative: Only that the facilities are lacking a tad. The WiFi is very slow. The decor is quite dated and the place needs redecorating; there were pieces of wallpaper coming loose on the walls and ceiling for example, burn mark on a chair, etc. One bedroom was missing a lightbulb. Not enough toiletries provided for 4 adults so take your own.

I never write bad reviews, but this holiday house was such a disappointment I feel obliged to let others know. We arrived to an overflowing wheelie bin full of flies placed immediately by the front door. The property was in a poor state of repair with uneven flooring throughout, wallpaper peeling off and all kitchen items unclean. There was a smell throughout the property. The TV and internet did not work at all. The parking mentioned in the advert was non existent, making it impossible to park safely with our disabled son. Half of our party ended up going home after only one night as it was not safe for the children. If I could give it zero stars I would. Avoid!

Positive: The place was very comfy, short walk to the town and had everything needed. Negative: Internet connection wasnt good, so unable to use apps to watch a film (netflix). We were on our way out one morning when we were visited by a workman to fit a toilet seat, so we had to wait in for an hour, untill he had finished, it was good that it got sorted out, but waiting an hour to just fit a toilet seat is abit excessive.

Spacious property in a great location. Particularly for families. Quiet surrounding but close enough to the town to easily walk there and back. Some better cleaning required in the kitchen. Other than that, we would recommend.

Not so good and needs sorting. Positive: Location Negative: Kitchen smelled funny. Bed frame was broken. Wallpaper pealing off in bathroom. Toilet seat broken. Outside bin full so couldn’t put kitchen bin out. WiFi didn’t even let you watch tv as very poor signal as not cable but used cellular like a mobile phone. Wouldn’t stay there again.

Great location but very disappointing accommodation Positive: Great location and spacious accommodation. Negative: The WiFi is shocking and the TV buffers, impossible to watch anything without interruption. The toilet seat was broken and unsafe to sit on. The front and back garden are in a bad state, not usable. The property in general needs a deep clean and some TLC, definitely not worth the money. Also, parking can be a nightmare!

Positive: Location and layout of the property was great. Neat and tidy and perfect for our needs.

Sleeping okay but other than that disappointing Positive: Breakfast not applicable. Negative: The toilet seat was broken Internet reception poor and the wrong password was displayed The carpets were badly stained Located at the top of a steep hill which is not very good for elderly guests Refrigerator and freezer too small Items of crockery chipped The house needs some TLC

Great quiet and cosy place to stay Positive: Perfect location, close to town centre Negative: shower; very low water pressure

Great property in a great location in the beautiful Whitby. Would 100% recommend and will return again! Positive: The property is well presented with everything you need for a holiday Negative: The WiFi wasn’t great HOWEVER it was lovely for everyone to have some downtime from devices

really enjoyed the quirky little house.

Positive: Great location, nice sized house, quirky features, and had a fabulous weekend. Negative: No welcome package. Front garden full of weeds and back yard very dirty. Wifi didn't work, and telly kept buffering. I dont like leaving bad reviews, but i think it will help for future people staying.

Good house if you need the space but it’s not the ritz Positive: Big spacious house, good location, 5 minutes walk to the harbour but the house is situated at the top of a steep hill so may not suit some people. The house could do with a revamp, especially the bathroom, the beds were so uncomfortable, I’m sure it was two single mattress together to make a double which left a horrible hard ridge down the middle and the rest of the mattress was not much better. Overall it was ok. Negative: Mattress and the bathroom

Positive: Close to centre. Space Negative: Bed had poky spring on one side. Light bulb in front bedroom didn't work.

Passable. Positive: The house was spacious and had what we needed. Negative: It wasn’t particularly clean- there was a lot of dust. The boiler wasn’t working when we arrived. The mattress in the main bedroom were so uncomfortable- we didn’t sleep well at all. The bathroom needs updating. The back yard was very scruffy.

Good size property ground floor rooms very good

Accommodation tired and dated. Shower water pressure very poor. Stocked kitchen lacking in quality and quantity

Perfect in every way Positive: It was perfect, very spacious and felt like home Negative: Nothing

Try to cancel wife dying in hospice brother in law rang was told my wife had to cancel

We really enjoyed our stay here and enjoyed visiting Whitby Church and Abbey.

We had a wonderful stay in Whitby! The location was absolutely perfect, close to everything, yet quiet enough to relax after a busy day exploring. The home was spotless, comfortable, and the ideal size. It had everything we needed for a cozy and stress-free stay. We’d definitely stay here again next time we’re in Whitby. Highly recommend!

Beautifully presented home. Very comfortable and lots of space. Short walk to the town centre. Only negatives were that the check in time is quite late and check out time very early, and there weren't enough toiletries for 4 people for 2 nights. But an overall great stay,.would suggest to others and stay again!

Starting with the positives.. Great location literally 6mins walk to the harbour by the swing bridge! Spacious house, Comfortable beds, lovely bed linen and towels! Negative...A noticeable smell in the kitchen, maybe it's the drains! it's been mentioned before on other reviews! The bath could do with being re sealed it looks unsightly! Outside space could do with some TLC.

wonderful stay in Whitby, local to all amenities and house is lovely. Host wonderful and highly reccomend for a long weekend in Whitby!

The location of the house is fantastic. Walkable to the centre. The house is decorated fairly modern and the bedrooms are big and bright. My downsides are the bathroom, kitchen and the smell! The smell originating from the kitchen was almost unbearable. The bathroom is damp and very dirty. All blinds, lamps and sills were full of dust! It’s such shame because the house is decorated lovely and has so much potential. But the smell downstairs is awful.

Condition of house very disappointing due to the maintenance of property, dirty throughout. Photos available. Unable to find parking. Can supply more information if needed

Great house in a great location, short walk to the centre of Whitby. Very clean, had everything we needed. We would definitely stay here again if returning to Whitby. Host was very responsive to any messages. We had a great experience.

Very enjoyable 👍 Positive: Very spacious clean and tidy managed to get parked,the only down side was workers out side on a property bit noisy at times but too bad would stay again x Negative: Nothing .

The house is placed close to the centre, just a short walk away. With a lockbox to enter at your own time. We found difficulty parking as it’s at a first come first serve. We arrived on a Friday evening and drove round for an hour still unable to find a space. I had to move my car the following mid morning. The house is nicely furnished downstairs, with a nice spacious kitchen. When entering it had a musky smell to the place. I had noticed plug in air fresheners but these weren’t on when we arrived. The tv is a wireless connection so it kept connecting to a different WiFi so often needed to go into the settings to reconnect. Both the second double bedroom and single beds creek with being metal. All bedrooms have blinds but could do with a black out blind or curtains. The bathroom is very small. It had mould all round the edge of the bath this needs resealing. The shower we couldn’t use it was either freezing or boiling. A new bathroom would be beneficial. We had a lovely stay.

Lovely place to stay for the weekend. Great location

This is a good place. As described and pictured, though we did have problems with the WiFi and connecting the TV which we could only do direct from a mobile phone. The place is walkable from the town, and Whitby is stunning. Communication was swift throughout.

Great house, easily accessible from the town. Only minor issue was second bedroom bed needs replacing, but everything else was wonderful!

Lovely place to stay for the weekend. Near the town centre

Great stay at Blue Sky cottage in Whitby. Easy check in, helpful host and super clean & comfy accommodation.

Easy booking process, great location. Everything we needed for a couple of nights away. WiFi didn't work was the only issue, password didn't match? But a great stay 😁

We enjoyed our stay at the home. Great location and easy to walk into town (be aware of the big hill on the walk back). Shower could’ve been better, it switched between extremely hot to extremely cold throughout a shower and the pressure was low. Other than that a great stay!

Very nice house lovely spacious place Positive: Very spacious big house lovely bedroom plenty full length mirrors and mirrors next to plugs is always a bonus...was a good house lovely friendly neighbour....good kitchen and dinning room Negative: Not add on the mandatory disclosure before you receive code for key adding costs after the payment has been taken the rental

Nice place

Pros: great location, great TV, nice bedroom, good shower. Cons: WiFi network and password are wrongly described, parking near the property at the weekend is practically impossible, some of the crockery wasn’t clean and there were no small spoons or washing up spong/brush. Minor, but for what we were paying. Oh, and the boiler may need to be switched on.

There was no cleaning products , very dusty dirty sheet and mattress protectors on the bed in the front were dirty. Bathroom was really unclean, but the dried bird poo on the windows was disgusting, house had a really strong musty smell

Please read my review on trust pilot. 10 out of 10 this Airbnb!

Great location, lovely spacious house and had all the amenities you would need. However, they requested we pay them an extra £25 non-refundable deposit outside of Airbnb and if we didn't pay the extra £25, we would forfeit the house. This is very scammy behaviour, coupled with their weird AI chat responses made us feel a bit cheated. A real shame as the house was otherwise perfect in a fab location, just a few minutes walk from the old town and beaches.

was a lovely cottage was very easy to get to and from the town center very clean and tidy only issue was neighbours with very loud music other than that was lovely place will definitely be booking again.

Excellent location and easily accessablie. Parking is a problem.

Great stay

Great place and host. Would highly recommend!

The house is in a good location near to the centre of Whitby with lots nearby. Decor throughout the house was lovely and modern. However, the cleanliness of the house was not good. Simple things that you’d expect to be clean like the bathroom and kitchen were not. The toilet seat was hanging off, shower had hairs in and the window had toothpaste all over it. The trays in the oven were thick with grease and glasses and plates were dirty. Picture frames, lamp shades and blinds were dusty. There was also a strange smell throughout the house. The properly needs some serious TLC.

Great place and host, would highly recommend!

Blue Sky cottage was lovely and clean and tastefully decorated. It is close the centre of Whitby (10 min walk) and an ideal base for exploring, but there is a steep hill to walk up coming back. We had an issue when we first arrived which was quickly sorted by host & stay and by the owner of the property. After that we enjoyed our stay but I would say that the bed in the front bedroom is very uncomfortable and really could do with a new mattress - I could feel every spring!

Home was spacious and close for walking to into Whitby centre. Checkin was very easy and Charlie gave clear instructions.

Easy to find the house and easy to get in using the instructions provided. The house was beautifully decorated and had everything you would need. Bedrooms were really nice with amazing mattresses which meant everyone slept really well. Area was quiet although parking is a bit of a nightmare - had to park 10 mins away but the hosts had told us that parking can be an issue so it wasn't unexpected. The house is well located with a short walk into Whitby. The hill is pretty steep on the way back if you have older guests or young children. Only issue was that the Wi-Fi password provided both by the hosts and in the property was incorrect. I contacted the host and they responded immediately but were unable to fix it. I eventually sorted it out myself. Would highly recommend this property and would definitely visit again.

Excellent location. Easy short walk to centre of town. Peaceful area. Very comfortable beds. Very roomy. Would definitely recommend.

A over priced disappointment. Positive: Good location and decent sized rooms. Negative: Internet didn’t work. Property was dirty. Rubbish from previous tenants still there. Charged unexpected deposit fees ONTOP of price on booking.com Even when contacting regarding the state of the property and issues, no resolution. Held off leaving a review till OVER A MONTH after my stay to see if I would receive any of the compensation they promised me. It has now almost been 2 months and not a penny my direction. DO NOT RECOMMEND.

Great property , excellent location and would highly recommend to stay there

The room was very nice, spacious and bright. Ten minutes walk to Whitby harbour. There is a big hill on the road to arrive the house though which makes it a bit of a struggle to walk up. The kitchen was well equipped inside and there was a dishwasher, so it was easy to use and you didn't have to worry about washing the dishes after cooking!

First time I’ve used Airbnb and was really pleased. Accommodation lovely - bright and airy . A real home from home. Would definitely re book.

Distinctive smell of cat pee. Stains on rug, Hair on base of toilet. Dusty windowsills. Wallpaper peeling off bathroom ceiling. No hand soap anywhere. No kitchen spray to wipe surfaces. A dribble of fairy liquid to wash up with. ill fitting loose toilet seat. Back yard needs sorting out. I could go on and on.

Positive: Nice area Negative: First and foremost you have to deal with the smell of Cat Pee, the smell is horrendous so much so that we left a day early because of it. We had to buy a plug in air freshener for each room just to be able to go in them. This was in early reviews so I assumed it would have been dealt with.  The bathroom smells of pee, the rugs were filthy. There were cobwebs everywhere considering we arrived as the cleaner left it was a bit of a poor effort.  The only reason we stayed was because I knew there would be no chance of getting the money back and it was our holiday. I understand something's are out of your control but please address the smell as I would definitely not recommend the cottage to anyone. A very disappointed ex customer. 

Thanks