Host & Stay | 2 The Mount — Guest Reviews

A great location for exploring Whitby and fab accommodation to suit a family or couples wanting a catch up in relaxed surroundings

Lovely get away accomodation Positive: Location - modern - suited our family - parking space - tea coffee sugar and milk supplied. 3 bathrooms. Beds comfy - heating and showers good - coat hooks - tv and wifi good. Perfect location for our family. Negative: Walls were a bit tired with marks - crockery and glasses in need of urgent update as majority marked and chipped - chipped glasses and mugs not good for guests.

Brilliant location, great amenities and perfect for family holidays Positive: Spacious and brilliant location! Negative: We planned a family trip for 6 of us and there was parking only for one car. I did speak with their team who helped me find car parking space.

My family and I had a fantastic stay at the mount. The location was perfect. A 5 minute walk to everything, you wouldn't need a car. The mount was a lovely place to stay, it had everything we needed and more. Our host with was very responsive. I will defintly be returning and recommending the mount to friends and family.

Stayed over the Christmas Period, disappointed no Christmas Tree or Decorations had not been put up. Had to purchase one to make it feel like Christmas for our daughter. Place was clean, however stains on the carpets and quite a few scuff marks on the walls, could probably do with a quick touch up. Location spot on. After we left (10am), I received a call stating we were still parked there at 13.20 ... we were actually on the road on the way home. Perhaps taking note of the vehicle make and model before we arrived would be more helpful for the cleaners, so they know which vehicle belongs to what property instead of being accused? Overall a lovely holiday with the family.

Lovely family break comfy and clean will book again 😊 Positive: First impressions very clean and well presented great location had a great stay as a group of 5 with 2 dogs 🐶 Negative: Doesn’t have a garden but worked round it no problem

Excellent location and hosts were very good at coming back to me on any questions we had. A few issues with guttering out the front when it rained heavily/gushed down the front of the house, scuff/marks/stains on furniture and carpets etc (only to be expected with pet friendly places with carpets) and tumble drier didn’t work. Otherwise it was everything we needed, very spacious, great location and close to everything in town, comfortable beds and excellent water pressure (the dream!)

Great long weekend in Mount No2. Location is great. Central enough to walk everywhere but also relatively peaceful. Plenty of nearby green space for the dog.

Fantastic property and location. The apartment is part of a beautifully converted old building offering a blend of modern comfort and original features. The living space is lightfilled and airy - you can throw open the windows and let the outside in. There is a green just opposite so it was also very practical for getting our dog out for his early and pre-bed stroll. The views from this part of Whitby are stunning so the humans enjoyed the stroll too! In short, it exceeded our expectations and we loved staying here.

Great location in the town with the added bonus of a private parking space. The property is within easy walking distance of the beach & shops. The beds were comfortable and there was ample space for 4 adults & a dog. One tip for future guests is that once you get into Whitby the mobile phone signal isn’t great so be sure to screenshot the directions & map for the location of the property before you get into Whitby otherwise you’ll struggle to find it!

Best place to stay in Whitby Positive: The location of this property was perfect, short walk from everything in Whitby but not in the hustle and bustle of it all. Parking was actually very easy. We had one parking space with the property (we had two vehicles between us) so one of us used that space but there are so many car parks in Whitby, 2 of which are literally not even a minutes walk from the house, my friends used one of those and paid I believe £39 for 5 days. We all had a blast, even our two dogs and if we decide to stay in Whitby again we’ll definitely be booking here again. Negative: Honestly I didn’t hate anything about this property.

Lovely Birthday Weekend Celebrations -2The Mount Whitby. Positive: The location is excellent. The place was clean, well equipped & the beds comfortable, with good quality bedding. We thoroughly enjoyed our stay. I had a few problems with email links but the local office sorted in good time for our trip. We will book again Negative: The apartment is due an end of season clean & paint. TV's in the bedrooms would be appreciated as our age ranges wanted to watch different things. A Parking card/disk would be appreciated for a 2nd car (only 1 space allocated at the rental) as the place sleeps 6 & is at the higher end of the holiday rental cost.

I had a fantastic stay at No. 2 The Mount for my 50th birthday. The apartment was spotlessly clean and well furnished. The heating was easy to work. The sofa and beds very comfortable. It was a home from home and in beautiful surroundings. I would definitely recommend a stay at the mount.

This place is a gem of a find. Great location in Whitby and the private parking was a good plus. Accommodation was lovely. It was clean, light, airy and very comfortable. We had pretty much everything we needed for our stay. Communication with Dale was brilliant. Constructive criticism - supply of foil, cling film and baking parchment would be useful. It helps keep cooking trays clean during use and stops spills in the fridge when you have opened something. A decent serving spoon would also be useful and maybe a couple more baking type trays/tins. This by no means would stop us from renting again it would just make things a bit easier. My Mum had the best birthday! Thank you for having us.

We’re still waiting for a response from the company as the boiler wasn’t working on our arrival, no heating or hot water for the first 24 hours of our stay. A mere 2 degrees outside 🥶and when we eventually got to speak to a workman , he talked my husband through how to fix the problem!!!!

beautiful apartment with everything you need for a stay, parking which is a definite need in whitby,we went with another couple and there is plenty space for us all.Would stay again.Highly recommend

The house was very comfortable and it's in a lovely, quiet spot. The open plan kitchen/lounge makes it very sociable and perfect for six people. It's close to the sea front and a short walk to the shops, cafes and bars. The crockery could do with a refresh as a lot of it is chipped and a few extra pieces of cutlery would be useful. A great place to stay, we had a lovely New Year here

We had a lovely stay in Whitby! The property is well presented with spacious bedrooms and fabulous showers in the bathrooms. The living area was great - light-filled with lovely kitchen, dining and seating area. The online house manual was helpful especially for controlling the heating. The best part was the location as we were in walking distance of everything Whitby has to offer - including seeing dolphins and a seal on our first stroll down to the beach! Overall, we had a great time and the property made a fantastic base.

The apartment was beautiful. Perfect location . 6 girls stayed there . We loved everything about it . Would recommend to anyone .

The place was great. Location, parking etc were all really good. It did seem however that it hadn't been cleaned properly before our stay. There were quite a lot of stuff in the kitchen and in the living room which we had to hoover ourselves (toddler is milk free so didn't want to risk him eating anything). Also foil was left in the oven from the previous occupants. Quite a lot of hair was also found in the rooms

We had a wonderful 5 night break at 2 The Mount with extended family. Everything was exactly as described and we had a very comfortable stay. There were lots of places to wander around and the walk into town was no more than 5 minutes.

Just as described. Great location within walking distance of shops and bars. 5 minute walk to the Cleveland Way. Very clean and tidy, would definitely return if we are ever in Whitby again.

Fab stay! Positive: The house was very spacious, had everything we could possibly need! There were 6 adults who stayed so didn't spend a lot of time in the property but it was comfy and clean when we did! Negative: Not always a bad thing but the downstairs bedroom was too hot for us as a couple. Even when turning down was still very warm! Anyone who feels the cold would be perfect in that room!

We loved this house. It was a great location with a parking space. All the rooms were great and spacious. Everything was furnished beautifully. We would definitely stay again. The only thing that stops us giving this place an excellent rating is the absence of a few things in the kitchen. There were only two dishwasher tablets left and a tiny amount of washing up liquid. We were there for 4 nights so had to go out and buy dishwasher tablets, kitchen roll and washing up liquid. Other than that a great place and excellent value for money.

Perfect weekend, the accommodation was exceptional . A very luxurious feel thought out. Everything you could possibly need was provided. Would recommend to anyone who likes to have the freedom to come and go and do their own thing and not be governed by hotel times.

Good place for the family Positive: Such a nice place to stay. We nearly didn't stay at Whitby again due to our last stay at Swales Cottage which was so bad. This place has put our faith back in visiting Whitby. Clean, comfy, good location, easy company to deal with. I have nothing negative to say about this place. And with the added bonus of a private parking space. Negative: There was nothing we didn't like.

Great house in the centre of Whitby. Walking distance to beach, abbey & all the sights. Clean & comfortable.

Positive: Great location with parking which is perfect !

Perfect location!

Great location, beautiful Airbnb, looked just as it does in the photos - can’t fault and would definitely recommend 👍🏼

The stay and location great, areas of the property could be cleaned better, stains on bedding and showers dirty with previous tenants shower gel in the cubicle, probably lacking in sufficient towel and loo rolls and kitchen utensils.

The house was freezing, the bookies was fixed 2 hours after we arrived. Requested £35 fee refunded for early check in and had no response! Such a shame as Whitby was beautiful

Brilliant place and location

Nice clean accommodation, had everything we needed, Hosts communicated very well with the us, thank you for a lovely stay.

The perfect place Positive: Lovely property over 3 floors. Very clean and the location couldn’t be better

Wish I was still there Positive: The location is fantastic. Central to Whitby’s amenities. The property is modern and very roomy. There is everything there that you need for a comfortable stay. The quirky layout was a novelty too. The beds are comfortable. The kitchen is well equipped (although we ate out). Just a beautiful location. Loved the fact it had its own parking space! Bonus I would love to stay again. Negative: Shame it didn’t have a view of the Abbey but it didn’t spoil our break. I am not sure what was going on with the wooden flooring in the kitchen. The gaps were quite big on the joins but again it was just an observation. Some paint work needs refreshing but it’s only to be expected at the end of the season. Also I think some instructions should be available on how to use the cooker and coffee machine.

Lovely apartment issues with it did mean our first evening was somewhat spoilt. Positive: Apartment we eventually ended up in was very nice and comfortable Negative: Check in time was too late , heating didn’t work, had to come back to property when gone out for evening to let maintenance in which put a downer on the first day.

Excellent property, everything you need. Great location with parking. Couldn’t fault it, would highly recommend.

Great location, overall a nice property for a short stay. Positive: Great location. Handy having a toilet on each floor and two showers in the property. Kitchen lovely. Lots of storage, clean and everything accessible. Light and airy property. Skylights were a nice feature in the kitchen and living area. Showers worked well, water nice and hot. Negative: The bed was too firm for our liking, but that's a preference. Sofa too low and too soft. (I sound like Goldilocks). The property was mostly clean and fresh, but the hallways were grubby with lots of marks all over the walls (I guess it's end of season so lots of people catching the walls with luggage etc). There was a continual smell of drains in the middle floor shower room. Had to keep the window open constantly in order to use this room.

Lovely place to stay Positive: Great position, has parking, spacious and clean Negative: Would be beneficial to have more crockery options, several plates were badly chipped.

Great building with lots of character. parking was a big bonus all within walking distance

Fantastic location and felt just like home from walking in the apartment , recommend this company.

Was a really nice place to stay! However, cleanliness was an issue. Stains and marks everywhere (walls and carpets) additionally there was hair all over our shower which wasn’t nice. Overall though, a lovely place and great location

Amazing stay!

We had an amazing few days break here. 2 the mount is a beautiful well kept accommodation, we wanted for nothing. Can not rate this place highly enough. Definitely will be back. Thank you. The Scotts

Positive: Clean, beautifully decorated, free parking, great location, friendly hosts, great value Negative: All good

We only booked a 2 night stay for 4 adults. No hot water for our first evening or morning showers was pretty unpleasant. Not sure how the cleaner had not noticed? Not repaired until the afternoon of the day after we arrived.

Positive: Great location and comfortable beds Negative: Marked walls, strange odours, we slept downstairs and felt not much ventilation.. and it’s a very early check out 10am !

Great location, a couple of small niggles. Positive: Location, recently refurbished, great bathrooms. Great to have a parking space. Negative: Lounge was quite hot even though the weather was only warm. We would struggle if it was a heatwave. Noise from next door, sound insulation was not great. Wooden flooring has gaps.

Very pleasant stay. House was well located, clean and well equipped. Highly recommended.

Lovely base for a short break in Whitby. No issues with the property at all. Walking distance to harbour and shops -would recommend!

The Mount is extremely well located in Whitby, close to the beach and centre of town. The house is lovely. Light, airy, and great comfortable beds. All kitchen and bathroom consumables are provided which is a bonus.

Wonderful holiday home, beautifully decorated, clean, well equipped and welcoming. We loved the open feel of the living space and the fact that we could open two large windows - the weather was superb … and hot! We ate in, sometimes, and found everything we needed in the kitchen for preparing meals. The showers were lovely, spacious and powerful. Being able to access a private parking space was an added bonus and was easy to drive into. The only thing to be aware of is that there are two flights of stairs from the main bedroom to the living area. The second and third bedroom being on the ground floor. There is a toilet on each of the three floors so that was convenient. We will definitely be booking with Host and Stay again - they are superb.

Great location and excellent accommodation.

Fantastic stay in a perfect location. Thank you.

The place was fine and parking was very close. However, when we got there the sink had dirty water in it, there was no plug in one of the bathroom sinks, no spare loo rolls. Some of the furniture was a little grubby ( the large sofa). It would have been nice if we could have parked earlier, instead of paying to park. Now this is no fault of the owners, but just be aware that if you don't mind seagull crap all over your car every morning, then you will be ok.

Very comfortable and bright living room and kitchen that was also very spacious. The location was superb with easy access to both sides of the estuary and centre of Whitby. The access by key safe was well ideal. Would definitely stay there again.

Lovely easy walking to the pubs ect perfect

comfortable, well equipped apartment, convenient for centre of Whitby.

Fabulous stay! The accommodation was modern, cozy, very clean, flexible sleeping arrangements for our party of 6. We had everything we needed and it exceeded our expectations. Short walk to all amenities but with the obvious hills in Whitby.

Fantastic place to stay

Positive: Location apartment and clean Negative: Tumble dryer drum did not appear to work as it looked computerised.Also dishwasher hard to use, a bit too technical for me.

Excellent stay! Positive: Perfect location, lovely house with everything you need for a enjoyable stay.

Lovely 3 story property very centrally located. Modern design interior throughout. Well equipped kitchen. 2 shower rooms & 3 toilets (one on each floor) comfy beds. Would definitely stay again.

Excellent stay, the house was clean and tidy and well equipped with everything we needed for our stay. Dale was quick to respond and provide information and provided a very helpful guide. Would recommend and will definitely stay there again.

Be careful before handing over any money to Host and Stay Positive: Over 4 weeks since we went. STILL NOT GOT OUR SECURITY DEPOSIT BACK. Be warned, before you book with Host and Stay. Also requested earlier check in. But they said they couldn’t guarantee it until the day. That’s fair enough. But on the day, they offered it me for 30quid extra. Got a feeling these guys are all about squeezing as much money out of their customers as possible, and less worried about customer service. What a shame!!!

Positive: Accommodation was excellent. Well equipped and very clean. Allocated parking space was a bonus! Negative: Had to chase Host and Stay for the access code for key box.

Lovely property, high standards all round. Beds comfy. Milk coffee tea sugar on arrival. Would highly recommend, will return.

A modern, spacious house in a super central location. Positive: Location excellent. Contemporary, clean, modern and spacious accommodation. Negative: The fact that the door code and instructions were not sent until lunchtime on our day of arrival. No outdoor balcony or space. No views.

Perfect location, 1 parking space, big space inside and very clean.

it was our first time in a Airbnb, we was very impressed with how clean and well maintained the property was, dale our host was very helpful, would definitely would stay In there property's again

excellent house brilliant location Positive: This property was very easy to access, the key box was easy to understand. 1st thing i noticed was how clean it looked and felt, the bedrooms was big with nice bedding. the heating was easy to work and heated up quickly. Negative: The added insurance before you travel was never mentioned, i didn't mind paying the £25 for 3 night if i had been told, as i would of sorted my own insurance and would of got it a lot cheaper. I dont like hidden costs, the hosts should be more up front about it, very sneaky!

Had a fabulous stay location perfect to walk everywhere we wanted to go

Positive: Fantastic location with onsite parking. Clean and spacious accommodation.

OK apart from the damp smell but don't know if this can fixed Positive: Location, decor, facilities Negative: Smell of damp, there was quite a lot of plug in airfreshners in the property. Not damp but possibly a local issue with the drains in the bathrooms

Lovely stay minor issues,great location good parking the property has everything you need. Beautiful showers. Positive: Spacious clean well equipped Negative: Couldn’t get the cooker hob to work and the fridge froze our food. Also lots of stairs for older people.

Fine Positive: Property is well furnished, the street is quite busy so you hear a lot of the footfall, particularly at night. The place was clean and the furnishings were nice Negative: After booking you will receive several emails forcing you to pay either a £200 deposit which you’ll get back within 2 weeks of your say minus a £10 admin fee. Or pay an additional £25. For what? This really really irritates me. Just add £25 to the price if you’re that desperate

Disappointed Positive: Nice and stylish. Great size. Good location Negative: No heating

2The Mount is lovely. Plenty of room, comfortable bed, very central and a private parking place is a bonus.

Great location. Would happily book again.

really great

Great location close to front but not too close to bars. Clean house, modern recently renovated. Beds were comfy and clean. Good to have a parking space provided. Good sized and well equipped kitchen

Lovely stay, in a lovely apartment. Clean, spacious and convenient Positive: Spacious, clean, modern

Positive: Location Negative: All good

A lovely place to stay. The only issue was that the online guidebook wasn’t available on the day of arrival, and there was no info in the house itself. So had to message to get WiFi codes etc.

We stayed for 2 nights. Location was right in the centre and within easy distance of all the attractions. The place itself was clean and exactly as described. There were a few things that could be improved for future guests (tumble drier doesn’t work and the airer isn’t functional) which the host has been notified and I’m sure will rectify. It’s our second time staying with Host & Stay (different locations) and we have been pleased with both stays. Would recommend

Number 2 The Mount is a great property - it was extremely clean and well equipped, furnished and maintained. It was exactly as described in the listing and was very comfortable to stay in. The location was great - easy access to the all the main areas of Whitby but not too noisy. The information provided about the property was very helpful and gave lots of suggestions for places to try - we tried a couple of them and they were worth a visit. The communication from the host was very good and they were very helpful. Would definitely use the property again when we visit the area.

The property itself overall was as described however on arrival our parking space was taken by another party and I couldn’t contact the host as they use a call centre who can’t do anything to help. This set the tone for the rest of the stay. We then found mould spots on the bed sheet in the single room and had to pay to park after no help from the host. I was then offered a refund for parking costs and have never received any follow up after stating they would resolve the issue. Such a shame as this has so much potential to work better if they have a local host who can deal with the issues at hand.

The place was just as it looked online, very modern and clean and in a great location too

Would highly recommenend. everything matched photos and listings. location perfect for town and beach

Positive: Excellent location and accommodation.

First of all, the place is great. It accommodated 5 of us easily with good location (albeit at the top of a hill). The property is split on three levels with the dining/living area on the top. You enter on the middle floor (bedrooms) and the ensuite is on the lower floor. Well equipped kitchen and a nice large fridge/freezer. Jam on the caked would have been to have A/C or a fan as we were so lucky to have hot weather and the living area (even with windows open) was hot. But nice weather!! so nothing really to complain about. My big issue is that the 'family run' host and stay is the opposite of that. When using the airbnb app, the responses were from a chat bot. It's not airbnb! When i asked for check in instructions, the chat bot said they would follow a few days before arrival and i was asking this the day before! When i said i was arriving tomorrow it then replied it was looking forward to our arrival. A call to the friendly Philippine call center quickly fixed things though.

Could not fault the location or property, would definitely recommend and would definitely stay here Positive: Location was fantastic, keys easy to obtain, nice clean, good views Negative: Was asked if I would like a early check in or later check out then when I requested this was told it was unavailable, why ask then?

The accommodation is modern and comfortable. It is tastefully furnished, light and spacious. It’s also in a great position within walking distance of everything.