Host & Stay | 10th Avenue — Guest Reviews

Really enjoyed our stay and would definitely recommend.

Lovely place

Extremely unclean but has potential to be a lovely stay Positive: Great location, hot tub great. Negative: Extremely unclean. Urine, hairs and faeces on both toilets. Had to clean both myself on arriving. Messaged owners who said they would send housekeeping out but I’d already cleaned it myself as couldn’t allow the children to use it. Blinds broke . Toys were found from other families proving a deep clean hadn’t happened between stays.

Awesome Positive: Lovely property and excellent hot tub that my kids loved. Enjoyed our stay and will be back next year.

Excellent place with good links to activities for the kids.

Stayed with my husband and 4 year old. We used the hot tub everyday. It’s a really big hot tub and very private. The lodge is spacious and has loads of storage so you don’t feel on top of each other or things. The kitchen items all seemed very new and clean. Could do with a few more little bits to make cooking easier ( chopping board/ cheese grater/ spatulas for pans) but that’s just a specific thing cause of what I was cooking. Full size fridge freezer. Husband forgot coffee so was grateful there was some provided. Shower was a little tricky to use till we got the hang of it ( maybe some instructions?) We didn’t use the heating as it was really warm inside the property so can’t comment on that. We ate at the on site restaurant and it had a free bouncy castle so that was a bonus.

Great Positive: It was quite and peaceful Negative: It was very dirty wasn’t cleaned very well crisps and stuff down sofa beds had marks on shower bottom wasn’t clean and sinks where dirty

Positive: lovely time

A very clean property with a hot tub and a great on site pub. Positive: The surroundings and the on site bar with excellent food. Plus the hot tub. Negative: Working out how to put the shower on.

It was a good stay great location friendly staff the property was great apart from the electric tripping when trying to Positive: The property was clean and tidy Negative: No use of hot tub

Easter braak Positive: The lodge was lovely clean had every thing u needed load of fresh clean towels nice big tv comfortable beds Negative: The hot tub kept tripping at the mains loads so was not ideal when you are in it so u have to get out to turn it back on informed the owners so hopefully they can sort this going forward

Mixed opinions but the losge it self is lovely clean spacious and when everything is sorted and running smoothly i think Positive: Property was easy to find front room and kitchen spacious. It was very clean tidy modern. Absolutely spotless. Negative: Unfortunately. It was a mixed view. When we arrived it was around 7pm due to working that day. We got there unpacked and had a peek outside at the hot tub we noticed it was stone cold and absolutely no power. Not great when youve been to work and looked forward to relaxing. We contacted host and stay they talked us through steps but the fact remained there was no power. I was placed on hold a while while they tried to reach owner however there was no contact so they were unable to help. Around 9.30 a man cane and switched on the hot tub it hadnt been turned on at the mains (we couldnt find the mains) unfortunately it was going to take hours to heat up so we made the best of the situation and reassured an excited girl she would be to use it saturday morning. Unfortunately it was still only on 28 and was too cold to use so we made breakfast and the electric tripped all went off so my partner went out and switched back on. Hot tub had obviously reset. We decided to put the jets on see if we could speed the heat up every so often jwe would go out and check and there was no power. We checked the mains and it had tripped. This repeated from about 7.30am til about half 11 by this time we had decided to head out for some lunch and spent a few hours in morpeth when we arrived back the hot tub was thankfully hot and we managed a couple of hours however with all the fuss on Friday and Saturday morning it was very relaxed we didn’t get the experience we had paid for which was get away relax and soak in the hot tub when we wanted. When you’re paying a-lot of money and book with the whole purpose of the hot tub you do look forward and expect it. I am not sure if it is newly rented out as i know it’s new to booking.com so it may have been accidentally missed or it may have been teether problems but either way it wasn’t what we were expecting to happen and it wasn’t the getaway we had planned. The problem was reported to host and stay who did try their best to help.

We had a great stay. Not the easiest to find initially as the lodge is called something Crystal lodge which is different from what is on Airbnb but otherwise we had a really pleasant stay. Loved the hot tub

Lovely stay. Warm and cosy when we arrived. Good quality bedding, furnishings. Hot tub great. Thanks for a great stay.