Exquisite 10BR Luxury Villa, Pool, Hot Tub, Arcade — Guest Reviews

Wonderful place. Hosted my siblings and the cousins. Kids loved it. Room for everyone. Thank you!!

This place is great for big families. Fun things to do in the house and a great place to stay.

Perfect home for our family vacation! Clean, spacious, fun themed rooms, and the pool and hot tub were a huge bonus. Great location with easy travel time to Disney. Thank you again — we loved our stay!

Overall, our 3 night stay was generally good with a few unexpected hiccups. The house itself was perfect for our family gathering with more than enough rooms, bathrooms, game room, pool, large kitchen. The themed rooms were very cute and creatively designed. Plenty of bath towels and pool towels which was very appreciated. The hiccups: The day of check in, we were notified that the grill was broken as well as the pool heater. These were 2 very big selling points for us in choosing the house. Upstay did provide great customer service and sent someone to fix the pool heater on our second day. The most frustrating was the security at Windsor Island and the communication channels between them with Upstay. We had a bit of frustration with the number of cars allowed on property including day guests as both had two different answers. My local family visiting for the day was denied entry and we had to do shuttle runs to a public parking lot. All in all Upstay was a very good host. 👍

Luciana was a gracious host and worked with our large group with many cars to accommodate with the gate entrance and ensuring we had everything we needed for 26 people. Amazing house and host!

The home was beautiful and accomodated all guests. Cons: Broken door handle, Limited parking—some guests had to park 10 minutes away. Also, I contacted the host prior to booking to inquire if the pool/spa heat was working, based on past reviews. She confirmed it was. I explained that the heating was a determinant of booking. The heating worked intermittently for 1day. I contacted the host and maintence fixed it. It briefly worked, then stopped. I contacted the host again; she said maintenance claimed it was working, give it time. But the lights and fan were off, so it clearly wasn’t. She contacted them again and no one ever came back out. I felt maintenence had an attitude about coming back out, so they disregarded the issue. I explained this to the host. Upon leaving,I had to request a refund for heating although I felt it should’ve been offered. This issue impacted our experience, especially for the adults & I was really anticipating my baby experiencing the pool for the first time.☹

We stayed here with a group and the home comfortably accommodated us. It was spacious and fit everyone perfectly. The kitchen was phenomenal and made cooking large meals very easy. There were a few issues upon arrival worth noting. The pool and hot tub were not working, the cinema chairs upstairs were initially not functioning, and the pool table was broken (appeared to be from a previous guest). We also noticed some peeling wallpaper, dusty areas, a stain on a dining room chair (which we cleaned for the Host), and clothing left in the dryer that wasn’t ours. The host was responsive and quickly fixed the pool table and cinema chairs, which we appreciated. We were also fully refunded for the pool and hot tub, though these amenities should be addressed before future guests pay extra for them. Additionally, no dishwasher pods, detergent, or cleaning supplies were provided, so plan to bring your own. Overall, a great space with lots of potential. The host was very polite and accommodating.

We were a multi generational family, ages 8-88 years old and everyone LOVED the house. It was perfect for our needs. We were only there for two nights. We typically stay on WDW property, but this time we all stayed together and it was perfect- we would definitely stay there again. It was very convenient to WDW property, easy to find and close to Publix and etc. There were a few minor issues we had in the property, but the Host addressed them immediately. Communication was immediate and responsive. The home was clean and had everything we needed.

Beautiful place, a great stay

Positive: The number of rooms Negative: Fuse went out on jacuzzi and theatre room chair

We had a wonderful time at this well decorated home! It was in a good location with great amenities.

Everything was great. Just as the listing presents. We very much enjoyed the stay!

The place was beautiful and comfortable. Would stay again

Great stay

Overall Great Stay! Positive: I liked the way everything looked like how it looked in the pictures. It was clean with no bugs or insects.Everything was functioning the way it was supposed to, and the staff was very nice and responsive. Negative: The only thing that I can say i didn't really like is the way the backyard is exposed, but most vacation homes are built like that, so not much of a bad review. More of me just being picky.