# Kismet Platform > Run your hotel or vacation rental commercial strategy with Kismet. Connect guest data, campaigns, Insider perks, and AI Workers to your tools and workflows. Canonical: https://kismet.travel/platform ## Make it yours. All the way through. Put your hotel or vacation rental’s commercial strategy to work, from a new offer to a booked stay. Shape the guest experience, connect your workflows, and run them with our AI or yours. [Book a platform demo](https://kismet.travel/platform?meet=true) ## Build a Friendsgiving special - **Choose your audience:** Past guests within driving distance - **Create a members-only offer:** Free Stock Your Fridge on 2+ night stays - **Select homes:** Choose homes available for Friendsgiving with big kitchens and double ovens - **Build the landing page:** A seasonal page with eligible stays and member access - **Promote by email:** Invite your selected guest audience to book - **Reach them on Meta:** Target your guest audience and find similar travelers Friendsgiving workflow connecting a guest audience, free fridge stocking on stays of two or more nights, available homes with big kitchens and double ovens, a landing page, email promotion, and Meta targeting. ## Runs with Claude and ChatGPT Anything you can do in the platform, your AI can do too. From analyzing booking trends to building a new landing page to adjusting your ad spend. Run Kismet from the AI you already use. - **Analyze booking trends:** How are bookings trending, and where are we seeing gaps? - **Build a landing page:** Build a weekend getaway page featuring available suites and breakfast for Insiders. - **Adjust your ad spend:** Move more of our budget to the campaigns bringing in bookings. ## Put Workers on the job. AI specialists for the work behind every stay. Choose a role, give it your instructions, and put it to work in the tools your team already uses. ### Guest notes scribe Help your team capture useful guest details as notes. ### Guest context reader Bring guest context into the conversation before your team responds. ### Performance analyst Explore performance and help your team understand what to look at next. ### Custom offer generator Build offers around your available stays and guest preferences. ### Guest recognition worker Recognize returning guests and match them with their Insider perks. ### Sales assistant Help your team turn guest inquiries into direct bookings. ### Guest marketing profile builder Bring guest interests and stay history together for more relevant campaigns. Your instructions. Assigned tools. A record of every run. Turn each Worker on or off as your needs change. Works in: Conduit, n8n, Zapier, Claude, ChatGPT, Any MCP client. ## Any tool with an open API. Bring the tools you already use, or the ones you want to try. Our partners and developers can connect services with open APIs to Kismet to shape guest experiences, move data, and build workflows around your business. ### Enrich every stay Bring guest services and thoughtful extras into the journey. ### Connect the work behind it Link guest relationships, marketing, and team workflows. ### Make room for your next idea Connect your next tool through its open API, with your developers or ours. - [Epicurate](https://epicurate.vip): Guest experiences - [HubSpot](https://www.hubspot.com): CRM and guest relationships - [GoHighLevel](https://www.gohighlevel.com): Marketing and workflows - [Zapier](https://zapier.com): Connected automations - [Slack](https://slack.com): Team notifications - [Guesty](https://www.guesty.com): Property management ### More tools. More possibilities. Build custom connections across CRM, marketing, messaging, payments, and operations. - [Salesforce API](https://developer.salesforce.com/docs/platform/api-rest/guide/quickstart.html): CRM - [Mailchimp API](https://mailchimp.com/developer/marketing/api/): Email marketing - [Airtable API](https://airtable.com/developers/web/api/introduction): Operations - [Twilio API](https://www.twilio.com/docs/usage/api): Messaging - [n8n API](https://docs.n8n.io/connect/): Automation - [Stripe API](https://docs.stripe.com/api): Payments [Your tool: explore developer tools](https://developers.kismet.travel) ## Capabilities for your commercial strategy. ### Demand generation Give guests a reason to book. Turn available rooms and vacation homes into timely offers and landing pages, then reach the right people through email and ads on ChatGPT, Meta, and Google. Connect every campaign to a direct booking experience. ### Guest recognition Make guests feel known from the moment they sign in. Recognize your Insiders with thoughtful perks, from breakfast at your hotel to a stocked fridge at their vacation home. Personalize the welcome and carry those benefits through to the booked stay. ### CDP Connect guest profiles, reservation history, and journey activity in a customer data platform built for hospitality. Bring the signals from your website, booking channels, and guest communications into a fuller picture of the relationship. ### Audiences Find the guests you want to reach using stay history, booking activity, property preferences, and more. Save an audience, preview its members, and use dynamic rules to keep it current as guest activity changes. ### Analytics See how guests move from arrival to viewing a property, starting checkout, and booking. Compare channel and campaign performance across paid, organic, and AI sources to understand what deserves your attention next. ## Your vision. The right people to build it. ### 1. Start with your business Define the experience you want to give guests and the way your team wants to work. Bring the tools you already use and the ideas you want to make real. ### 2. Build with partners and developers Work with Kismet’s network or your own development team to connect services, tailor workflows, and create the guest experience you have in mind. ### 3. Keep making it yours Use guest data, audiences, and analytics to refine the experience. Add integrations and build new capabilities as your business evolves. ## A few things to know ### What are Kismet Workers? Workers are AI specialists for your business. Choose a role, tailor its instructions, and connect it to a supported workflow tool or AI assistant. Each Worker has assigned tools, a run history, and controls to turn it on or off. ### How deeply can we customize Kismet? Start with branding, content, and booking components. Work with partners and developers to go further with custom guest journeys, connected services, and workflows built around your business. ### Can you recommend an agency with experience with Kismet? Yes. Tell us your company, website, and business email, and we’ll help connect you with an agency that knows Kismet. ### Can we connect the tools we already use? Yes. Services with an open API can be connected to Kismet through a custom integration. Work with your developers or our network to connect the data and actions you need, alongside supported integrations, webhooks, and automation tools. ## The Kismet ecosystem - [Platform](https://kismet.travel/platform): Deeply customized for your business. Your guest experience, AI Workers, and connected tools. Built with our network of partners and developers. - [Agent Booking](https://kismet.travel/agent-booking): Turn a conversation into a direct booking. A clear path from a chosen stay to checkout, built for AI agents and the guests they assist. - [Fixtures](https://kismet.travel/fixtures): A booking engine purpose-built for vacation rentals. Bring search, property pages, and direct checkout to your existing vacation rental website. - [Developers](https://kismet.travel/developers): Build your own experience on Kismet. APIs, SDKs, and tools for developers and AI coding assistants. ## Your commercial strategy. Run it with Kismet. Give it workflows. Put our AI or yours to work across your audiences, campaigns, and guest experience. [Book a platform demo](https://kismet.travel/platform?meet=true)